How Do I Get Rid of two ON MY MAC Spam folder ?

I use Span Sieve instead of Apple's Junk Mail.I have twi identical ON MY MAC Spam folders in the in lift size of MAILBOXES listing. How do I eliminate one?

Go to System Preferences>iCloud and sign out.

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How do I get rid of two tabs opening when I first open Firefox?

When I first open Firefox I get my home page in one tab but another tab opens also. That one is set for Facebook. How do I get rid of the automatically opening second tab?

Do you get both pages if you launch a new window using either:
* Ctrl+n
* "3-bar" menu button > New Window
''If yes:''
Check your home page setting to see if you have multiple home tabs. A vertical bar (|) is used between the addresses. This article shows where to check this in the Options dialog: [[Startup, home page and download settings]]. This article has more background on multiple home tabs: [[How to set the home page]].
''If no, or if the Options dialog is okay:''
Add-ons may display tabs at startup or in a new window. If you check the address of the Facebook page, is it the normal Facebook URL ([https://www.facebook.com/]) or a different address?
Do you have any Facebook-related extensions? You can review, disable, and often remove extensions on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then, if in doubt, disable.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?

How do I get rid of "Savekeep" on a mac

How do I get rid of "Savekeep" on a mac

Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of the date it was posted, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment after a few days from now should look for more recent discussions or start a new one.
1. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need. If in doubt, uninstall all extensions, including any with the name "RightCoupon," "SaveKeep," or similar. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
2. In the Applications folder, there may be an item with the name "SaveKeeper" or similar. Move it to the Trash and empty. If you get a warning that the item is in use, force it to quit, then try again.

Hi, just wondering how do i get rid of viruses on my mac pro?! as soon as i go on the internet other windows pops up and the whole screen starts to play up, like it starts to click things that i didn't even click?! help please

hi i was just wondering how do i get rid of viruses?! Everytime i go on safari my computer goes all weird and starts to pop up with other internet sites without me even typing it in. My arrow also starts to click on all things that i didn't even click on and opens up apps that i didn't want?!

There are several possible causes for this issue. Take each of the following steps that you haven't already tried until it's resolved. Some may not be applicable.
1. Follow the instructions in this support article, and also this one, if applicable.
2. Open the Bluetooth preference pane in System Preferences and check for unknown or forgotten input devices. Disconnect any USB input devices that you aren't using.
3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

How can I get rid of adclick on my Mac?

How can I get rid of adclick on my Macbook Pro? I get adclick, bulletflix, mackeeper, HD stream, etc. Thanks in advance

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

How can I get rid of multiple versions of the iTunes Folder

I am using Windows 7 and iTunes 12.1.1.4. Multiple iTunes folders have been created on my computer (on both my C: drive and my D: drive under Users and My Documents) and they all have different content. Some albums show up in one instance of the iTunes\iTunes media\music folder and some show up in another. How do I get all the content synched up? Can I simply drag and drop all these iTunes folders into D:\My Documents\My music\iTunes (the D: drive being where I store all my documents and photos) and then delete the rest of the iTunes instances?

Several remedies may apply:
For media files that are correctly linked from your iTunes Library, i.e., they will play without reporting something like this:
you can make sure that everything is contained within your main iTunes folders by selecting File > Library > Organize Library... and when you get this prompt:
check the Consolidate files box and, if not greyed out, the Reorganize files ... box and then click OK. This will move any media files that are in other locations to the folders under the setting in Edit > Preferences > Advanced:
This is the location of your media folder. By default, this will be C:\Users\username\Music\iTunes\iTunes Media, where your iTunes database (the iTunes Library.itl file) is stored in C:\Users\username\Music\iTunes. In general that relationship between the database and the media folders should be preserved - in the example above the complete library is stored on a external drive, with the database in K:\iTunes and the media folder location being K:\iTunes\iTunes Media. Note that this setting doesn't tell iTunes where to find media files (that info is embedded in the database); rather, this setting determines where new media is placed within the media folders.
Checking this causes iTunes to automatically place media in folders, and (re)name media files, based on the metadata associated with the files. For music this means that everything will be in folders following the pattern iTunes Media\Music\artist_name\album_title and files to be named using the disc number (if present), track number and song name.
Checking this makes iTunes copy all new media into the media folders, independent of the method of adding it.
Second case ...
For songs that are listed in your library but you do get the "missing file" error, right-click on one of these songs - there will be a "(!)" symbol next to its name, right-click > Get Info. When you get this prompt:
click No (there's a bug in iTunes 12 such that you actually have to click No twice). Then go to the File tab and look for the Location information - sometimes you have to scroll down or expand the editor window to see it. You'll see something like this:
The "file://localhost/" prefix indicates that iTunes can't locate the file. The rest of the entry is the path to the file that iTunes holds in its database, i.e., where iTunes "thinks" the file is. This may be enough of a clue to determine where it actually is - close the editor, right-click > Get Info again, but when you the "... cannot be located ..." prompt click Yes then navigate to and select the correct media file. In many cases iTunes will then be able to adjust its location info for other songs. Otherwise there are a number of techniques that you can use to track down and repair these broken links - often using scripts running against the iTunes database.
... and the third case:
If you have folders that are labeled as "iTunes" but their content doesn't appear in your library within iTunes itself, add these to the library by any of these methods:
select File > Add Folder to Library... then navigate to and select the folder(s) containing the "missing" albums/songs
drag and drop these folders from Windows Explorer into iTunes
copy these folders into iTunes' Automatically Add to iTunes folder
Once you've been through these steps its probably worth running the Consolidate Library process again to make sure everything's in the right place. Once you've checked that to be the case, you can delete any stray "iTunes" folders that are outside the hierarchy rooted in the folder where your database and your standard iTunes Media files are located.
Two final points:
Moving files and folders around yourself never fixes anything in iTunes - in most cases it'll only make things worse by creating (more) broken links
A couple of turingtest2's valuable user tips also apply here:
Make a split library portable describes the optimal layout for an iTunes library, easing the processes of moving it between computers and maintaining a backup of it, as well as the steps needed to bring a library into that shape
Backup your iTunes for Windows library with SyncToy describes a suitable/recommended method to create and maintain a backup ... when you've gone through the effort to make your library just exactly perfect you don't want to lose it all as the result of a virus, hard disc crash, or other fatal failure!

Hello everybody, I have a mac book pro 13" my question is, how do I get rid of cookies from my Mac book pro from Warne.

Hello Evetyubody...
My name is Warne how are you all doing...
My question is...
I was bought this great computer a Mac Book Pro 13" by my sister....
I know there are cookies from most if not all web sites, how do I go about getting rid of them if they get in to my Mac.
Any help is good.
Thanks Much.
Warne New Apple User.

It depends on which browser you're using to surf the web.
If you're using Safari then open up safari, select "Safari" from the menu bar (hint: Next to the apple logo on top left corner of the screen) and go to preferences.
Then go to the security tab - show cookies - remove all.
You can get rid of individual cookies as well if you want to specifically delete a particular one.
You can get rid of all the browsing history and all the temporary data by selecting safari from the menu bar, select reset safari, make sure all options are selected and hit OK.
You're good to go!

How do I get rid of viruses on my mac?

Hi,
I have ran a speed test on my internet connection and it is currently at 0.48, I believe that I may have a virus in my mac. I have had a technician from my provider test the line and the speed on his laptop was 8.45.
What is the best free program that I can get? Or do I have to fork out money for an antivirus program?
thanks

Are you using WI-FI? If you are, option-click on the Airport icon. What is the Transmit Rate showing there?
To enter new DNS numbers (Sys Prefs>Network>Advanced) click on the + button. You will get a new field in blue, as shown in the screenshot below. Enter one number there, then hit OK. You will be brought back to the main tab. Hit Apply. Go back to Advanced and repeat for the second number, then hit OK. You will be brought back to the main page and hit Apply again. You can reorder the way the numbers appear by dragging them. Not absolutely certain of this, but the numbers first listed will be the DNS servers used first; second will be contacted next. If you put all those numbers in (all three sets), you can then test which servers are the fastest for you by rearranging the list order.
DNS (Domain Name Server) is like the phone book. It translates names into telephone numbers. You can't dial a name. DNS servers translate site names into numbers. Some servers are better/faster than others.
Also be sure to turn off IPv6 in TCP/IP
To check that OpenDNS is working, go to http://www.opendns.com/welcome/
Message was edited by: WZZZ

How do i get rid of full screen in mac 10.7.5. i have no "F" key

ive tried the little arrows in the top right corner etc. should i just give up with firefox?

Toggle full screen mode on or off
*OSX - ''command + Shift + F''
*Windows & Linux - tap the ''F11'' key
See - https://support.mozilla.org/en-US/kb/how-make-firefox-and-websites-go-full-screen

How do I get rid of horizontal lines on mac osx 10.7?

I have several horizontal lines on the screen of my Laptop. It is a PowerBook ios 7.0.5. How do I eliminate the lines?

iOS is the operating system for iOS devices such as the iPad, iPhone, and iPod touch.
Mac + OS X. In your case, v10.7
It may be a hardware problem.
One way to eliminate hardware issues is to run the test > Using Apple Hardware Test
Otherwise take your Mac to an Apple Store or Apple certified repair provider.
Locations listed here.

How can I get rid of Fax tone on Mac Mini

Hi Guys. I have joined especially to sort out a problem with my Mac Mini, which I admit was entirely my fault.
I tried to set up faxing through the mini, now I can't turn off the annoying fax tones.
If anyone can help please do so it's driving me CRAZZZZZZZZZZZZZZZZZZZZZZZZZY

Patrick, thanks for the additional information.
As far as I know, the only PPC Minis that had build-in telephone&fax modems were the following:
Rev. A (January '05)
* 1.25 GHz G4, Combo Drive, 40 GB Hard Drive (4,200rpm), 56k modem, 256 MB RAM, 32MB ATI Radeon 9200
* 1.42 GHz G4, Combo Drive, 80 GB Hard Drive (4,200rpm), 56k modem, 256 MB RAM, 32MB ATI Radeon 9200
Rev. B (July '05)
* 1.25 GHz G4, Combo Drive, 40 GB Hard Drive (4,200rpm), 56k modem, 512 MB RAM, 32MB ATI Radeon 9200
Rev. C (Sept '05)
* 1.33 GHz G4, Combo Drive, 40 GB Hard Drive (5,400rpm), 56k modem, 512 MB RAM, 32MB ATI Radeon 9200
Since your Mini has a 1.5GHz G4 PPC processor, I'm assuming it does not have a built-in telephone/fax connection.
So my next question is whether you have an external fax modem of some sort? Apple sold one, and I'm sure other companies did as well.
If you don't have a fax modem, then it would be helpful to know what instructions you followed for setting up the sending and receiving of faxes.
If you don't have fax hardware, it seems that either you applied instructions that couldn't work with your hardware (because you don't have hardware fax capabilities) -- or alternatively you installed some sort of "virtual fax" software that allows you to receive faxes from some fax server on the internet. We need more clarification from you on this issue.
I'd also ask that you report what you see at
Apple menu -> System Preferences -> Users or Accounts -> active login -> Login Items
as A Brody requested.
Additionally, under what circumstances do you hear the fax tone -- or is it always present?

How do I get rid of Adware from a Mac laptop with OS 10.6.8

I have adware on my Mac Laptop that has OS 10.6.8 operating system.
AdMedic needs 10.7 or later.
I am looking at The Safe Mac website for answers.
Any others I should visit?

stedman1 wrote:
Please download and run "Ad Medic" at the site below to remove adware. It has been created by one of the long time contributors to this site.
http://www.thesafemac.com/admedic/
Unfortunately you need OS X 10.7 (Lion) or above to use AdMedic or it's successor today AdwareMedic. Best bet today for Snow Leopard users would be to use the older Adware Removal Tool from the same author, but he's not planning to update it in the future.

I have a problem with my trash. I have deleted all but It is sayinf I still have 51 to delete how do i get rid of this

I have a problem deleting trash. I have deleted all my trash but it still says that there are 51 how do I get rid of this.

There is no trash folder on an iPhone or any iOS device.
Do you mean the trash folder for your email account?
If so, try emptying it from a web browser on a computer.

How do I get rid of phone contacts "From my Mac" so I can only see iCloud contacts

Since I have upgraded to iOS 5 and now use iCloud for my contacts, how do I get rid of the From my Mac contacts on my iPhone and iPad?
My contacts show groups from both my Mac and from iCloud.

connect the iPhone to the mac, go to iTunes, select the iPhone, in the info tab uncheck the option to sync your contacts. sync now.
Make sure you do a backup(of the iPhone and Mac address book) before you do this. you might need to play a bit with it. If you mess up you will be able to just restore.
i had to try several things before i got the proper iCloud sync working without having to deal with duplicate contacts.

HT1660 i have two independent itunes libraries on my computer right now. how do i consolidate them into one library? how do i get rid of duplicate files?

i have two independent itunes libraries on my computer right now. how do i consolidate them into one library? how do i get rid of duplicate files?

Hello rmunsey,
Thank you for the question. It sounds like you have two separate iTunes Libraries but would like to add the music from one to the other to have one consolidated library.
If you know where the files are for each library, I recommend opening one iTunes Library in iTunes and importing the files from the other library using the following steps:
Open iTunes
From the File menu, choose one of the following choices:
MacAdd to Library
Windows
Add File to Library
Add Folder to Library
Navigate to and select the file or folder that you want to add
Adding music and other content to iTunes
http://support.apple.com/kb/ht1473
Next, you can search for duplicates:
Choose View > Show Duplicate Items to show duplicate items (matches are based on the song name and artist). If you have multiple versions of the same song (for example, live and studio versions, or versions from different albums) you can hold the Alt or Option key (for Mac OS X) or the Shift key (for Windows) and choose View > Show Exact Duplicate Items. This will show only duplicate songs having the same name, artist, and album.
How to find and remove duplicate items in your iTunes library
http://support.apple.com/kb/ht2905
This should help you identify the duplicates all at one time so that you can delete the extra versions of songs.
Thank you for using Apple Support Communities.
Best,
Sheila M.

How Do I Get Rid of two ON MY MAC Spam folder ?

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