How do I get ringtones that are not listed in the phone

how do I get ringtones that are not on the phone's list?

Thanks so much for providing that information sidmorgy. There are options available to do a media retrieval that may provide help with retrieving available ring tones that were previously purchased. You can access the steps here http://vz.to/102YOjg to see if that option will work for you. Please keep us posted on the outcome.
CandiceH_VZW
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How do I get ringtones that are not listed in the phone

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