How do I get started with the Photography Subscription?

I recently signed up for the Photography subscription (incl. LR5) via telephone.  Payment has been cleared.  During the order, the operator updated my email address to a new address I now prefer.  The order doesn't show up in My Orders, and only a free subscription of Creative Cloud shows up in My Subscriptions.  However, I can't sign in with the new email address, which I think is not allowing me to download PS or LR which is what I purchased.  How do I get this resolved?

contact adobe support, http://www.adobe.com/support/chat/ivrchat.html

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    Attachments:
    GreatestCommonDivisor.zip ‏8 KB
    CGen Files.zip ‏71 KB

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