How do I get support for a rented movie that wouldn't play?

I rented the Godfather II to watch with my wife and then it said it would take 20 hours to download to start playing! Mind you the internet is find enough to stream Netflix without ever a problem. It said if I switched to lower resolution in the settings it would be faster, but it actually made it take longer (26 hours).
When it finally finished we tried to watch it and then it started but stopped and said it needed to download again. We waited, then it disappeared (I'm assuming because 24 hours had passed since it first tried to start playing). I've been trying to get a refund from Apple but can't get through to anyone.
Very frustrated - I love Apple products (iPhones, Macs, iPads & Apple TV) but customer support is awful. They really need to take a lesson from Amazon

Netflix uses adaptive streaming to adjust quality based on connection. iTunes content is fixed and will start once enough has buffered in order to play without interruption.
What is your connection speed (speedtest.net) need 6mbps for 720p and 8mbps for 1080p. Did you try switching to SD?
Check istumbler or netstumbler to see about interference
Make sure you're on the ISPs DNS (settings - network - configure DNS - should be set to automatic)

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How do i get rid of old rented movies that are a week over due when it was only a one day rental?

hi, i have been trying to get rid of my rented movies that keep wanting to download and they are using up all my space on the ipod. because of this i have to restore my ipod every time i try to use it because of the two movies "The Proposal" and "Me, Myself, and Irene" and it is keeping me from watching a newly rented movie "Beowulf". i would like it if the two movies "The Proposal" and "Me,Myself, and Irene" were wiped off of my account so that i mat proceed with watching my other movies. this has been a hassle for me long enough. so please take the first two movies i mentioned off of my downlods list on my itunes account but not "Beowulf". thank you.

Favicons usually expire after some time, but I don't know how long this takes.
See also:
*Bookmark Favicon Changer: https://addons.mozilla.org/firefox/addon/bookmark-favicon-changer/
Try to remove all data stored in Firefox from that domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.
You can't recover from this 'forget' unless you have a backup of the affected files.
It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

HT3209 How can i be reimbursed for a rented movie that was unplayable?

I rented an HD movie which was not playable on my MacBook Air
Processor 1.8 GHz Intel Core i7
The rental period expired and i am now out my 4.99
How can i get reimbursed or receive a credit?
j

Unplayable in what way ? If the download was corrupt then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.
If unplayable in terms of your Mac not supporting it then all purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I was billed for a rented movie that never completely down loaded and I never was able to view. How do I get reimbursed???

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

How can I get support for Canon Powershot S110 in CS5 Photoshop?

Does anybody know how to get support for using raw files created by Powershot S110 in PS CS5? PS CS5 does not open them and requires an update. However, this camera is not listed in the description of Camera Raw updates (the top model of this series is S100 in the list) and the latest update is also not compatible with CS5.

Which operating system are you using?
Since photoshop cs5 can only use up to camera raw 6.7 and that camera needs at least camera raw 7.3, you'll need the 8.6 adobe dng converter to convert the canon s110 camera raw files to dng copies which then photoshop cs5 should be able to open.
For windows xp, vista or mac os x 10.6.8 use the 8.3 adobe dng converter
windows
Adobe - Adobe Camera Raw and DNG Converter : For Windows
mac
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh
How to use the dng converter
Camera Raw: How to use Adobe DNG Converter - YouTube

How do i get refund for app i purchased thats not working properly

how do i get a refund on an app thats not operating properly on my ipad 2

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
 Cheers, Tom

HT1657 Do I have to wait for a rented movie to download before playing?

I seem to need to wait for my rented movie to fully download before playing. Is this normal? I would have expected once the download has begun, for playing the movies to be possible. Any advice?

Nope. If they have them in stock, then you can get one, and if they don't, try again later. No list.

How do I get support for Windows 7 on, and a W7 backup disk for, my new ThinkPad?

I know these have got to be stupid questions, since I am sure that they have to have been asked before (unless they are clearly explained somewhere that everyone else has found, and I am somehow completely missed it), but I did search the forums and was surprised NOT to find any info on getting Windows 7 technical support after it was factory installed in a month-old Thinkpad. I wonder if the apparent defects in my W7, or maybe a different problem in my browser, could be affecting my ability to search to forums?
I believe that my Windows 7 is defective, but calling Lenovo, they just talked about reinstalling Win7 from the partition, which makes no sense, if my W7 copy is defective, wouldn't the copy in the partition be defective too? My mom said she ordered a $20 W7 backup disk with the PC, but I never received it, and now Lenovo tech tells me those aren't actually available, and she must have confused it with the W7 upgrade disk, which didn't sound right, since I thought the upgrade disk was over $100, and I never received that one either anyway. If the W7 that was factory-installed is defective, I am assuming it's a copy of the same one in the partition, so that partition recovery is not feasible, is there any way to reorder a W7 re-install disk that will still register as Genuine Windows 7 on a Thinkpad? Now when I search the Lenovo site, I cannot find ANY W7 disks of any kind, neither a backup for factory-installed W7, nor for upgrade from a prior Windows version. Does anyone know how I could go about re-ordering the W7 backup disk when it appears to be missing from the online catalog? Unless this too is a defect in my browser search: can someone give me the link to page where I could select and re-purchase a W7 backup disk?
It has been a few years since I had a new PC, but I have never even heard of one before that did not come with instruction manuals and OS and support disks, and did not provide any tech support for its own factory-installed software or Windows, at least during the first few months of ownership. Where do new Thinkpad owners turn for individual W7 software support, since Microsoft swears it is Lenovo's responsibility to support W7 under its OEM license, yet Lenovo swears they only support hardware? It almost seems that new users are expected to know everything already, or be initiated enough with the product to know exactly what your problem is and what's causing it, in order to find an online fix. Who do you call if W7 or Lenovo software (but not an ISP issue) appear to be doing something to prevent online access, but there are no discernible hardware issues? Where do you call for individualized W7, as well as Lenovo software, support, especially after no one online has ever heard of your specific issues and has no workable ideas for fixing them, or when your problem prevents you from getting online at all?
Thanks so much

http://www.apple.com/support/bootcamp/
Boot Camp Assistant is already on your computer. You just need to buy Windows. Read the instructions and help files very carefully. Back up your data before taking on this task.

How to get support for an iphone 4 that I bought in the United States here in Mexico?

Hi:
I just bought on September 2011 an unblocked iPhone 4 in the apple store in Miami. I also got an apple care protection plan for this iPhone. The problem right now is that the iphone is not working properly. I have reseted using itunes but the phone is not working. The phone no matter what application I am using it blocks itself for about 45 minutes. The screen goes blank and it starts a a series of unsuccesful reset. There is no way to work with this phone. I call apple support and they said that there is nothing I can do to get support from apple down here in Mexico. The only thing to do is to go to the United States an d get support over there. Please help.

You have your answer iPhone warranty is NOT international it only covers
the county of Purchase in your case the US
You will have to take it back to an Apple Store in the US

HT204370 How do I get a refund for rented movies that would not play.

I rented 2 movies before going on a trip. Both downloaded completely. When I went to watch them 14 days later, neither would play. Now that the trip is over I no longer need them. I have not watched them. How do I get a refund?

How to report an issue with Your iTunes Store purchase

How do I get rid of expired rental movies that won't go away

I have three rental movies, one from September, that have viewed and/or the rental period expired. The movies say expired on the iTouch and won't play. They won't go away and their are consuming disk space. The don't show up in iTunes.
How can I get rid of them?

Hello Bob,
Try this:
1. Open iTunes and have the device attached.
2. Click on the iPod Touch device (whatever you named it) in the left hand panel.
3. Click Summary.
4. Check "Manually manage movies and music".
5. Click the drop down arrow to the left of the iPod Touch icon.
6. Click Rented Movies.
7. Try deleting the unwanted movies again.
See if that helps.
B-rock

How do I get DVD for the Windows 7 that should have come with my new laptop please

This is my first message here so please bear with me. I have just bought a new Lenovo Essentials B570 laptop which has come with Windows 7 pre-installed. Previously I used to buy Dell laptops which used to come with OS Re-installation DVDs which check to see if they are being installed on the hardware it was bought for but would allow us to install the OS on a new hard disk if the original one crashed. Now Lenovo seems to be using a very complicated method to allow buyer's to re-install the OS - they are expected to retain the same hard disk - but what happens is the hard disk crashes and one wants to install the OS along with all the drivers? The Dell DVD allows me to do precisely that. Can I create a similar disk to install the OS on a new hard disk as and when I want/need it please? I have created two sets of DVDs using the OKR software - one set using the 'system presently on disk' and another set for 'resetting to factory defaults' - but from what I have read on these forums these OKR disks would not work if I put a completely new hard disk. So at least if I can get hold of the correct version of the Windows DVD - as I have paid for the license I would be very grateful. Thank you.
Solved!
Go to Solution.

yigit wrote:
http://forum.lenovo.com/t5/Lenovo-3000-and-Essential/How-to-create-quot-Factory-Default-Recovery-Dis...
Thanks for the quick reply.
But to me this looks more like a OKR solution and I have already created these Factory Reset discs.
Will these discs work if I have installed a completely new hard disk in the dive? Because that is what I would need to do in the rare event that I have a complete hard disk failure.
What is confusing is the fact that on these forums, I find many messages which indicate that the OKR solution would work only with the original hard disk and it would not work with a completely new hard disk and also that the OKR itself would not be able to change partitions on the hard disk - even when it is the original hard disk. To me this means any disks that are created using the OKR would be useless when the original hard disk has undergone severe change or a completely new hard disk is in its place. Correct me if I am wrong. (In fact I am hoping that I am wrong in that assumption.)
My laptop has a 750GB hard disk and it has Windows 7, 64bit. I actually want to make this into a dual boot machine with KUbuntu. What is stopping me attempting that is the fact that C drive has bigger partition and D drive is a smaller partition (too small in fact - 30GB these days is practically nothing) and I learn that any modifications I do to drive partitions would render the OKR non functional.
I can live without this simplistic one key rescue operation if I have recourse to the Windows 7 DVD and that is why I asked the question.

HT1657 Video not loading for a rented movie that I want to watch offline?

I have rented 2 movies, they were downloaded to "my videos".i wanted to watch them offline and whereas both movies started successfully, after a few minutes I got the error "video not loading".
I reconnected my iPad to the internet and tried again but I get the same error again...

The new releases seem to take the longest. But you use to always have the option of both right when they came out now its buy then wait and wait for rent.

How do i get back my songs and movie that some how got deleted

Alright i know people say you have to back things up but i know i didnt and i feel really really bad now that i lost my songs and one of my movies. I have no idea how to get them all back i dont want to re buy them all. Please please please help me in some way to get them all back.

Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS1424 How do i get credit for an iPhone app?

How do i get credit for an iPhone app that was billed to me?
The description even said that the app was free that day. I downloaded it once and it showed TWO downloads, with the first one FREE and the second one I got billed for.
It was only $0.99, but I want to know HOW to get a refund! It's all hidden somewhere on their website, apparently.
Tom

You can contact iTunes support here and explain the situation:
http://www.apple.com/support/itunes/contact/

How do I get support for a rented movie that wouldn't play?

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