How do I get sync to work again with Typekit and Creative Cloud?

I have been using my CC apps with Typekit and it was syncing fine. Now for that last few days I am getting a sync error message. More info is useless—blames lack of an internet connection which is not accurate. I've turned sync off and on, remove and readied the fonts from type kit. Closed out and logged back in to CC app. Nothing is working. I have two DSL lines both of which are working and have tried it connected to each in turn. Still cannot sync.
I am now online with Adobe phone support after a 2-hr wait for the call back. Just told my story again. On hold. Now they tell me Adobe can't do anything other than read the same troubleshooting docs that Typekit has on their site (which I've already done). This alliance only works if Adobe and Typekit work together. I've already emailed twice and tweeted to Typekit and gotten ZERO response. I was pretty emphatic with the guy in Adobe tech support and he said he would escalate it to the India "Dream Team." Hopefully they will be more dream than nightmare.

Hello,
I'm sorry that you ran into trouble with this. Typekit Support did not recieve your email, and didn't realize you were waiting for a reply. I do apologize for that.
Would you please send your recent log files to [email protected] so that we can take a look? I've included the instructions below. It sounds like there may be a problem with your computer reaching the Creative Cloud servers, and the logs will have more information.
Please let me know when you have sent that email, so that we can watch for it. Thank you,
-- liz
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the window that opens, type: /Users/(username)/Library/Application Support/Adobe/CoreSync/
Or if you are comfortable working from the Terminal:
cd $HOME/Library/Application Support/Adobe/CoreSync/
On Windows:
C:\Users\(username)\AppData\Roaming\Adobe\CoreSync\
Attach the recent CoreSync-yyyy-MM-dd.log files to an email. Please don't send a zip file, as they often get flagged as spam.

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Hello,
I'm sorry that you ran into trouble with this. Typekit Support did not recieve your email, and didn't realize you were waiting for a reply. I do apologize for that.
Would you please send your recent log files to [email protected] so that we can take a look? I've included the instructions below. It sounds like there may be a problem with your computer reaching the Creative Cloud servers, and the logs will have more information.
Please let me know when you have sent that email, so that we can watch for it. Thank you,
-- liz
On OS X:
* Open the Finder
* under the Go menu, select "Go To Folder"
* in the window that opens, type: /Users/(username)/Library/Application Support/Adobe/CoreSync/
Or if you are comfortable working from the Terminal:
cd $HOME/Library/Application Support/Adobe/CoreSync/
On Windows:
C:\Users\(username)\AppData\Roaming\Adobe\CoreSync\
Attach the recent CoreSync-yyyy-MM-dd.log files to an email. Please don't send a zip file, as they often get flagged as spam.

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