How do I get the Adobe Premiere 10 I ordered and download to work?

How do I get the Adobe Premiere 10 I ordered and download to work?
The download and installation seems to work except I was not asked for the serial number and upon clicking finish, nothing happens.

After the application is installed then it should be available in Start>All Programs. If you are continuing to have difficulty locating the program then please contact our support team. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

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