How do I get the mail icon and server onto my daughters laptop?

My daughter has had her laptop for some time and has never been able to set up a mail account on the computer is there some way this can be loaded. Please help as I'm not living near by and would dearly love to sort it out for her with some simple action. Thank you. Teresa. There is no mail icon .

Just to add that she can get the mail icon but not put her hotmail account on it.

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How do I get the mail icon and server onto my daughters laptop?

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