How do I get the old iphones information to my new iphone? i have tried to synk it but it doesn't work

my other iphone didn't work, so i got a new one. before i got the new phone i saved all the information, and when you then put the new iphone into itunes it should be asking you "do you want to update this to eg. "david's iphone"?" but it didn't ask that. so now all the information are gone and the iphone is empty... what should i do now?

http://support.apple.com/kb/HT2109
Everything should be on your computer. Just sync it to the iphone as you did with the other.

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How do I get the old iphones information to my new iphone? i have tried to synk it but it doesn't work

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