How do I get the PDF to convert? It keeps coming up as system errror

How do I get the PDF to convert to word. It keeps coming up as system error

I just want to convert PDF to word.
When I try to convert it says system error
I have paid 2 fees to Adobe I think I have paid tomuch.  The conversions
have worked in the past but not now. Same computer etc
Dodie Downey Russell MS RN ARNP CNE
Noran Neurological Clinic
Professor Emerita St Catherine University
Board Certified Adult Nurse Practitioner
Board Certified Gerontological Nurse Practitioner
Board Certified Nurse Educator
Cell 612-803-0613
On Fri, Dec 19, 2014 at 3:31 PM, Jeff A Wright <[email protected]>

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