How do I get the Windows 8.1 Mail/Calendar/People apps to connect to my company's Exchange server?

I have a Surface Pro 2 on my organization's domain, and while I have Outlook 2013 running fine on the desktop side, I'd really like to connect the Mail, Calendar, and People apps to my work Exchange account if possible.
First, a little background on my company's Exchange configuration, which is "extra secure" variety. Obviously, I'm using generic placeholders here. My email address is
[email protected], but our actual Exchange server is exchange.internaldomain.com, and my actual username is lasfir (first 3 of last name, first 3 of first name). I'm not 100% clear on our certificate process,
but from what I understand from talking with our Systems team, it's a self-signed certificate.
Anyway, when I try to add my account, I get the usual email address and password prompts. I enter
[email protected] and my password, which don't resolve. The app returns "we couldn't find settings for
[email protected] Provide us with more info and we'll try connecting again."
So I add the internaldomain as the domain and lasfir as my username and click Connect again. This time it returns "we still couldn't find settings for
[email protected] Providing this additional info may help. If you don't know this information, search online or check with your provider."
So I enter exchange.internaldomain.com as my server address and click Connect again. This time it returns "to connect to this account, you need a valid certificate on this PC. Contact your system administrator for more info." That tells me at least
it's finding my Exchange server, but I have no idea about the certificate thing. I reached out to our Exchange admin and our Systems guys, and they just weren't sure about the certificate process.
As one of the few people in my organization running Windows 8x, I'm a bit of a guinea pig for stuff like this. Any advice how to get this working?
- Greg

It doesn't sound like the Exchange environment is configured in a manner to support these types of clients very well.  Have your Exchange team look at the following
http://blogs.technet.com/b/exchange/archive/2012/11/26/supporting-windows-8-mail-in-your-organization.aspx
http://blogs.technet.com/b/exchange/archive/2013/10/18/supporting-windows-mail-8-1-in-your-organization.aspx
From the latter article: "Communications applications can connect to a corporate Exchange service
configured to require certificate-based authentication. User authentication certificates can be provisioned to Windows 8.1 devices by administrators or end-users can browse to certificate and install to user certificate storage."
You might want to:
Ask your Exchange team the public URLs (ExternalURL) for Exchange OWA & ActiveSync
Open the OWA URL in your Internet Explorer from your Surface
If you get a Certificate warning, open the certificate and select Install (NOTE: You may have to install the entire certificate chain).  Your desktop support team should be able to support this because it is the SAME process for standard Windows 8x
desktops.
Confirm that you can open OWA on your surface with no more certificate or security warnings.  NOTE: The Exchange team will have to configured OWA properly.
Once confirmed, repeat the same steps for the activesync URL that they provided.
When done, try using the OWA OR ActiveSync URL value in your settings of your Mail client.
Good Luck

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    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Setting property "installSourcePath" to: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Setting property "mode" to: silent
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Setting property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Setting property "workflow" to: updater
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Overwrite property "extensionsOnly" to: 1
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Overwrite property "mode" to: silent
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Overwrite property "patchesOnly" to: 1
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Overwrite property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Overwrite property "workflow" to: updater
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Found payload actions:
    05/27/14 11:01:18:433 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Deciding what installer mode to use...
    05/27/14 11:01:18:435 | [WARN] |  | OOBE | DE |  |  |  | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
    05/27/14 11:01:18:435 | [WARN] |  | OOBE | DE |  |  |  | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
    05/27/14 11:01:18:435 | [WARN] |  | OOBE | DE |  |  |  | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
    05/27/14 11:01:18:435 | [WARN] |  | OOBE | DE |  |  |  | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
    05/27/14 11:01:18:435 | [WARN] |  | OOBE | DE |  |  |  | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
    05/27/14 11:01:18:435 | [INFO] |  | OOBE | DE |  |  |  | 2908 | BEGIN Setting requested payload actions
    05/27/14 11:01:18:436 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is: true
    05/27/14 11:01:18:436 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}  is install
    05/27/14 11:01:18:436 | [WARN] |  | OOBE | DE |  |  |  | 2908 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
    05/27/14 11:01:18:436 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is: true
    05/27/14 11:01:18:436 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}  is install
    05/27/14 11:01:18:437 | [INFO] |  | OOBE | DE |  |  |  | 2908 | END Setting requested payload actions
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 | BEGIN InstallOperationsQueue Unordered operations
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 |   Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}:  with operation none
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 |   Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}:  with operation none
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 | END InstallOperationsQueue Unordered operations
    05/27/14 11:01:18:438 | [ERROR] |  | OOBE | DE |  |  |  | 2908 | DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Payloads passed preflight validation.
    05/27/14 11:01:18:438 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Call PreSession Custom Hook
    05/27/14 11:01:18:446 | [INFO] |  | OOBE | DE |  |  |  | 2908 | BEGIN InstallOperationsQueue Unordered operations
    05/27/14 11:01:18:446 | [INFO] |  | OOBE | DE |  |  |  | 2908 |   Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}:  with operation none
    05/27/14 11:01:18:446 | [INFO] |  | OOBE | DE |  |  |  | 2908 |   Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}:  with operation none
    05/27/14 11:01:18:446 | [INFO] |  | OOBE | DE |  |  |  | 2908 | END InstallOperationsQueue Unordered operations
    05/27/14 11:01:18:446 | [ERROR] |  | OOBE | DE |  |  |  | 2908 | DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 11:01:18:446 | [FATAL] |  | OOBE | DE |  |  |  | 2908 | DW028: Unable to open operation queue
    05/27/14 11:01:20:463 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Total components installed: 0
    05/27/14 11:01:20:463 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Total components repaired: 0
    05/27/14 11:01:20:463 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Total components removed: 0
    05/27/14 11:01:20:463 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Call PostSession Custom Hook
    05/27/14 11:01:20:463 | [INFO] |  | OOBE | DE |  |  |  | 2908 | :: END TIMER :: [Total Timer] took 31381.9 milliseconds (31.3819 seconds) DTR = 107.068 KBPS (0.104559 MBPS)
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | -------------------------------------- Summary --------------------------------------
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 |  - 1 fatal error(s), 2 error(s)
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Win OS version: 6.1.1.0 64 bit Type: 1
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 |
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | FATAL: DW028: Unable to open operation queue
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 |
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Please search the above error string(s) to find when the error occurred.
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | These errors resulted in installer Exit Code mentioned below.
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | -------------------------------------------------------------------------------------
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 |
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Exit Code: 7 - Unable to complete Silent workflow.
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | END - Installer Session
    05/27/14 11:01:21:464 | [INFO] |  | OOBE | DE |  |  |  | 2908 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | START - Installer Session
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | RIBS version: 8.0.0.15
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Win OS version: 6.1.1.0 64 bit Type: 1
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | ::START TIMER:: [Total Timer]
    05/27/14 15:00:24:927 | [INFO] |  | OOBE | DE |  |  |  | 6612 | CHECK: Single instance running
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | CHECK : Credentials
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Load Deployment File
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | deploymentFile option not given
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | CHECK : Another Native OS installer already running
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Create Required Folders
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Assuming install mode
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Looking up install source path
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Sync Media DB ...
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | ::START TIMER:: [Sync Media DB]
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Pre check media db sync
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | End of Pre check media db sync. Exit code: 0
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | :: END TIMER :: [Sync Media DB] took 789.717 milliseconds (0.789717 seconds) DTR = 491.315 KBPS (0.4798 MBPS)
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ready to initialize session to start with ...
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | ::START TIMER:: [CreatePayloadSession]
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:928 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
    05/27/14 15:00:24:929 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
    05/27/14 15:00:24:929 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Ignoring original data since install source is local
    05/27/14 15:00:24:929 | [INFO] |  | OOBE | DE |  |  |  | 6612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
    05/27/14 15:00:24:929 | [INFO] |  | OOBE | DE |  |  |  | 6612 | --------------------  END  - Updating Media Sources -  END  --------------------
    05/27/14 15:00:24:936 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
    05/27/14 15:00:24:936 | [INFO] |  | OOBE | DE |  |  |  | 6612 | ----------------- CreatePayloadSession: machine is x64 ---------------
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | ______ Verify Dependency Subscribers ______
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:213 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:214 | [INFO] |  | OOBE | DE |  |  |  | 6612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:00:25:214 | [INFO] |  | OOBE | DE |  |  |  | 6612 | EMPTY SET Operation order for all session payloads: mediaGroup (requires,satisfies)
    05/27/14 15:00:25:216 | [ERROR] |  | OOBE | DE |  |  |  | 6612 | DW052: The base product is not installed, Unable to proceed with the patch operation
    05/27/14 15:00:25:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | :: END TIMER :: [Total Timer] took 1106.75 milliseconds (1.10675 seconds) DTR = 365.031 KBPS (0.356476 MBPS)
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | -------------------------------------- Summary --------------------------------------
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 |  - 0 fatal error(s), 1 error(s)
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Win OS version: 6.1.1.0 64 bit Type: 1
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 |
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | ERROR: DW052: The base product is not installed, Unable to proceed with the patch operation
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 |
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Please search the above error string(s) to find when the error occurred.
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | These errors resulted in installer Exit Code mentioned below.
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | -------------------------------------------------------------------------------------
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 |
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Exit Code: 28 - The base product is not installed.
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | Please see specific errors for troubleshooting. For example, ERROR: DW052 ...
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | END - Installer Session
    05/27/14 15:00:26:216 | [INFO] |  | OOBE | DE |  |  |  | 6612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Visit http://www.adobe.com/go/loganalyzer/ for more information
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | START - Installer Session
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | RIBS version: 8.0.0.15
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Win OS version: 6.1.1.0 64 bit Type: 1
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ::START TIMER:: [Total Timer]
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | CHECK: Single instance running
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | CHECK : Credentials
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Load Deployment File
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | deploymentFile option not given
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | CHECK : Another Native OS installer already running
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Create Required Folders
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Assuming install mode
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Looking up install source path
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Sync Media DB ...
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ::START TIMER:: [Sync Media DB]
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Pre check media db sync
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | End of Pre check media db sync. Exit code: 0
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | :: END TIMER :: [Sync Media DB] took 313.278 milliseconds (0.313278 seconds)
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ready to initialize session to start with ...
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ::START TIMER:: [CreatePayloadSession]
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updated source path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {121FBD40-4492-489E-84E3-CCDA581D2792}
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12de_DELanguagePack-251013040849\Install.db
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {4C2BB79C-D2A1-4487-9801-09E115A3E58D}
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12AllTrial-251013040544\Install.db
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {6DDA02AD-CACF-4306-9A40-828D0DD87E47}
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12en_USLanguagePack-251013040830\Install.db
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {79B66B73-4C79-44A0-8F80-C9F320E50A52}
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ko_KRLanguagePack-251013041021\Install.db
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {94459CD9-1400-4A27-9C5D-CB35318FEB27}
    05/27/14 15:32:29:837 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12fr_FRLanguagePack-251013040926\Install.db
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {D3BD31A3-1DD2-486E-A43B-A707F99847E7}
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12it_ITLanguagePack-251013040944\Install.db
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {D59528C1-4B04-4FE4-A435-415290988850}
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12ja_JPLanguagePack-251013041002\Install.db
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {D77CEFB5-6C6A-4F36-A825-9B733BC3266D}
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12es_ESLanguagePack-251013040908\Install.db
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Updating media info for: {F35B9650-68F4-49E8-A51A-79B3673D3398}
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Ignoring original data since install source is local
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Type: 0, Volume Order: 1, Media Name: AfterEffects_CC_12_1_upd
      Path: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup\p ayloads\AdobeAfterEffects12zh_CNLanguagePack-251013041039\Install.db
    05/27/14 15:32:29:838 | [INFO] |  | OOBE | DE |  |  |  | 4612 | --------------------  END  - Updating Media Sources -  END  --------------------
    05/27/14 15:32:29:845 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Supported RIBS version range: [0.0.0.0,8.0.0.15]
    05/27/14 15:32:29:845 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ----------------- CreatePayloadSession: machine is x64 ---------------
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ______ Verify Dependency Subscribers ______
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12de_DELanguagePack 12.1.0.0 {121FBD40-4492-489E-84E3-CCDA581D2792} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12de_DELanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ko_KRLanguagePack 12.1.0.0 {79B66B73-4C79-44A0-8F80-C9F320E50A52} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12ko_KRLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12fr_FRLanguagePack 12.1.0.0 {94459CD9-1400-4A27-9C5D-CB35318FEB27} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12fr_FRLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12it_ITLanguagePack 12.1.0.0 {D3BD31A3-1DD2-486E-A43B-A707F99847E7} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12it_ITLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12ja_JPLanguagePack 12.1.0.0 {D59528C1-4B04-4FE4-A435-415290988850} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12ja_JPLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12es_ESLanguagePack 12.1.0.0 {D77CEFB5-6C6A-4F36-A825-9B733BC3266D} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12es_ESLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | DW023: The extension payload: Adobe After Effects CC_12.1_AdobeAfterEffects12zh_CNLanguagePack 12.1.0.0 {F35B9650-68F4-49E8-A51A-79B3673D3398} requires a parent with following specification:
      Family: DVA
      ProductName: Adobe After Effects CC_AdobeAfterEffects12zh_CNLanguagePack
      MinVersion: 0.0.0.0
      This parent relationship is not satisfied, because this payload is not present in this session.
      This payload will be ignored in this session.
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}: 0 (0,0)
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}: 0 (0,0)
    05/27/14 15:32:30:167 | [INFO] |  | OOBE | DE |  |  |  | 4612 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    05/27/14 15:32:30:168 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} can be applied to product Adobe After Effects CC 12.0.0.0 {317243C1-6580-4F43-AED7-37D4438C3DD5}
    05/27/14 15:32:30:169 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Patch Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} can be applied to product Adobe After Effects CC_AdobeAfterEffects12en_USLanguagePack 12.0.0.0 {374F8A81-EA15-4A47-A4D9-34531D0560C6}
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Setting property "installSourcePath" to: C:\Users\user\AppData\Local\Temp\Adobe\AAMUpdater\AdobeAfterEffects-12.0.0\12.1.0\setup
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Setting property "mode" to: silent
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Setting property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Setting property "workflow" to: updater
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Overwrite property "extensionsOnly" to: 1
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Overwrite property "mode" to: silent
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Overwrite property "patchesOnly" to: 1
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Overwrite property "updateManifestPath" to: C:\Users\user\AppData\Local\Adobe\AAMUpdater\1.0\Data\AdobeAfterEffects-12.0.0\12.1.0\12. 1.0.xml
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Overwrite property "workflow" to: updater
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Found payload actions:
    05/27/14 15:32:45:659 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Deciding what installer mode to use...
    05/27/14 15:32:45:662 | [WARN] |  | OOBE | DE |  |  |  | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
    05/27/14 15:32:45:662 | [WARN] |  | OOBE | DE |  |  |  | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
    05/27/14 15:32:45:662 | [WARN] |  | OOBE | DE |  |  |  | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
    05/27/14 15:32:45:662 | [WARN] |  | OOBE | DE |  |  |  | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
    05/27/14 15:32:45:662 | [WARN] |  | OOBE | DE |  |  |  | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12en_USLanguagePack 12.2.1.0 {34550792-BF85-47BA-B5FD-EB06C4331FC6}
    05/27/14 15:32:45:662 | [INFO] |  | OOBE | DE |  |  |  | 4612 | BEGIN Setting requested payload actions
    05/27/14 15:32:45:663 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} is: true
    05/27/14 15:32:45:663 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Action string for Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}  is install
    05/27/14 15:32:45:663 | [WARN] |  | OOBE | DE |  |  |  | 4612 | DW016: NOTE: Cannot set action to the payload Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D} as it is already upgraded by the payload Adobe After Effects CC_12.2.1_AdobeAfterEffects12AllTrial 12.2.1.0 {B820FCD9-FB66-45C1-85B6-00ABADF7981A}
    05/27/14 15:32:45:663 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Value returned on lookup of payload: Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47} is: true
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    05/27/14 15:32:45:664 | [INFO] |  | OOBE | DE |  |  |  | 4612 | END Setting requested payload actions
    05/27/14 15:32:45:664 | [INFO] |  | OOBE | DE |  |  |  | 4612 | INSTALLDIR passed path basic path validation: C:\Program Files\Adobe
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    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}:  with operation none
    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}:  with operation none
    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 | END InstallOperationsQueue Unordered operations
    05/27/14 15:32:45:665 | [ERROR] |  | OOBE | DE |  |  |  | 4612 | DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Payloads passed preflight validation.
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    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 | BEGIN InstallOperationsQueue Unordered operations
    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Adobe After Effects CC_12.1_AdobeAfterEffects12AllTrial 12.1.0.0 {4C2BB79C-D2A1-4487-9801-09E115A3E58D}:  with operation none
    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 |   Adobe After Effects CC_12.1_AdobeAfterEffects12en_USLanguagePack 12.1.0.0 {6DDA02AD-CACF-4306-9A40-828D0DD87E47}:  with operation none
    05/27/14 15:32:45:665 | [INFO] |  | OOBE | DE |  |  |  | 4612 | END InstallOperationsQueue Unordered operations
    05/27/14 15:32:45:665 | [ERROR] |  | OOBE | DE |  |  |  | 4612 | DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 15:32:45:665 | [FATAL] |  | OOBE | DE |  |  |  | 4612 | DW028: Unable to open operation queue
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Total components installed: 0
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Total components repaired: 0
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Total components removed: 0
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Restarting your computer is recommended:
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | In order to complete the installation, please restart the computer
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Call PostSession Custom Hook
    05/27/14 15:32:47:683 | [INFO] |  | OOBE | DE |  |  |  | 4612 | :: END TIMER :: [Total Timer] took 18189 milliseconds (18.189 seconds) DTR = 3.73853 KBPS (0.00365091 MBPS)
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | -------------------------------------- Summary --------------------------------------
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 |  - 1 fatal error(s), 2 error(s)
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Win OS version: 6.1.1.0 64 bit Type: 1
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 |
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | ERROR: DW028: InstallOperationsQueue: Instruction set is empty
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | FATAL: DW028: Unable to open operation queue
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 |
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Please search the above error string(s) to find when the error occurred.
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | These errors resulted in installer Exit Code mentioned below.
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | -------------------------------------------------------------------------------------
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 |
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Exit Code: 7 - Unable to complete Silent workflow.
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | Please see specific errors for troubleshooting. For example, ERROR: DW028 ...
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    05/27/14 15:32:48:684 | [INFO] |  | OOBE | DE |  |  |  | 4612 | END - Installer S

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