How do I get things to work in parallels?
I recently bought my intel mac in order to run some windows applications, but I'm not having much success with them after installing parallels and windows xp.
I have run msn messenger through parallels, but can't get the isight to work with it. Is this possible?
I have an SPV M700 PDA which runs windows mobile 5. I put in the CD to install the software to sync it with my computer. It seems to have activesync on the program list, but it doesn't find my device when I plug it in the usb.
I have a tomtom GPS street navigation program on my PDA and the backup software is on a CD. I've tried to install this on windows with no success either.
Why is it always so difficult? It seems typical of all the problems I'd have with PCs before I got a mac.
Can anyone help please?
Since Parallels is not an Apple product, you'll probably want to post your question on the Parallels forums:
http://forums.parallels.com
Similar Messages
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I have Firefox 4.0.1. Most of the time I can open or download pdfs supplied by business sites without any problem. But sometimes (eg with the EU Court of Justice website) I can no longer do this. I say "no longer" because I could do it with earlier versions of Firefox. The only way I can now get at the EU Court of Justice pdfs and other unobtainable pdfs is to fire up Internet Explorer, which seems a bit silly. How can I get Firefox 4.0.1 to open up / download these pdfs?
https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox
https://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox -
Kichat: How do I get iChat 3 working ? Upgrade hints, FAQ
Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
How do I get iChat 3 working ? Upgrade hints:FAQ
Trouble Shooting Revisited
Ok We will start with loading Tiger and iChat version 3.0
From Panther
There are or were serveral Add-ons and applications avaiblable to Panther users of iChat that are not compatible with iChat 3.
These following need to be deleted.
iCAR - An Add-on that posts an Auto response Away message (produces a 1 fps result in a Video chat)
Virex for Panther - An Anti Virus app avialable to @mac account users (Produces the 1 fsp problem)
iChatUSBCam for Panther/iChat2.x - A Add-on utility for using iSight or USB cam with iChat2.x (Incompatible with Tiger/iChat 3)
iProfile - An Add-on for producing a profile on the AIM server that ichat 2.x could not do (not proven to be a problem but now not needed).
A clean install of Tiger (not Archive and Install) produces the best results.
But any install should also check these Tiger settings.
First, UPGRADE to 10.4.3 as this gets past many Connection issues that became apparent with the basic Tiger (10.4) and iChat 3.0 It updates iChat to version 3.1
Check Settings
Don't be complacent that you have not set anything different.
There are several new things in Tiger that may trip you up.
These are worth looking at:
Mac Firewall. Now includes the ability to Block all UDP traffic in the Advanced button (System Preferences > Sharing >Firewall tab then the Advanced Button).
Also can now open UDP protocol for ports where as the Panther one only did TCP (Check any old Panther settings you Added to the presets).
The ports should be:
TCP -5190
UDP -5060, 5190, 5678, 16384-16403
There are more ports for Bonjour 5297, 5298, 5353 UDP and 5298 TCP and Jabber, 5220, 5222, 5223 on TCP)
(Table View see 7th Sept)
QuickTime. This has a change in the name of the Connection Speed tab to Streaming (System Preferences > QuickTime) Check this is set to be equal to your connection speed (the download one if this is faster). See Apple Doc 301641 Dated 9th November 2005.
Date & Time. Not conclusively involved but worth eliminating. Set a Network Server and the correct Time Zone.
Apple Remote Desktop. If this is active in System Preferences > Sharing > Services tab it causes problems for iChat.
Next, test the actual speed you are getting from your ISP.
http://www.dslreports.com/stest
There is a table here of the speeds you need:
http://docs.info.apple.com/article.html?artnum=301050
The one you get linked to in the Help menu is wrong.
Other Known Problems
There are several other applications that iChat 3 does not seem to like.
folding@home This is a application that uses spare processor time to help find protein chains for a University.
PostgreSQL This is a data base application that can be reset to allow more processor time for iChat. See here http://www.murraywilliams.com/blog/archives/000046.html
Lotus Notes Some people have reported problems with this.
Make sure any Add-on Video cards or input PCI cards have up to date Firmware
IF you are still having problems I would do Routine Maintenance Tasks as laid out here.
Lastly, some routers/modems are SIP aware and give different results in iChat 3 compared to iChat 2.
This is due to the Operating System changing (like a new computer connecting to the modem) rather than iChat.
See My web pages: page4 at the SIP Text in a Box section.
Also for the above try some housekeeping particularly if you do not keep your Computer on 24/7 Gulliver, "kmosx3: Mac OS X 10.3/10.4: System maintenance"
Ralph
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.i think apple needs to keep up with the jones here, so far i read at LOGIC PRO FORUMS many saying cubase and pro tools left logic in the dust, 1 year ago already, sad, but true
in anycase, trye starting one app before the other to see which combination works., other wise i think more apps will fall out of sync with old logic pro -
Kisight: How do I get my iSight working ? Trouble Shooting an iSight Camera. (Version 3)
Replacement for the second draft of this Thread (To be removed if Published as Tip)
kisight: How do I get my iSight working ?
Trouble Shooting an iSight Camera. (Version 3)
Hi, On many subjects Apple has Articles and Documents that can help.
In some case they are written by an Engineer or similar and can miss the mark for the average user.
In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
It lists steps and processes to go through for both Internal iSights and External ones.
However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
The info here is a reworking itself of two pages at ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ? which were written several years ago and predate the Apple Article, being aimed at the External iSight. They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
External First. For Internal iSights Start at 2b) (you will need to adjust some options/steps as the Internal is USB)
Steps
1) Pre Purchase
If buying an External iSight you should if you an get to see it in action.Apple no longer sells the External iSight so you will be buying it second hand.If you cannot get to see the device plugged in and working on Mac then check the smaller print of the seller and selling site as to nature of Returns and Faulty Goods.
2) Does it work ?
a) First of all Plug it in. It should come with a suitable mount (although there are variants on this) and a 6 pin to 6 pin Firewire cable.
Ideally it should have it's own Firewire port/socket on your computer. Connecting it "DaisyChained" to other devices can be a problem as they do not all use Firewire at the same Data speed.
It will then go through some checks as the OS powers it up and checks it's firmware.
Do not be concerned that the little green indicator light atop your iSight illuminates for a few seconds and then goes dark when you first connect your iSight or power on your Mac. Do not be concerned if you hear a soft whir as iSight attempt to focus either. Both these occurrences are normal. If your iSight passes the following tests, do not worry about this sound or the status of the green light.
There is no ON switch as such. It does have an iris mechanism that can be controlled by the User. The iris should be turned so you can see the Lens for the iSight to send pictures to an application.
b) Pick an Application to see the picture the iSight produces.iChat is one application you can use. Photobooth is another. iMovie (Version 4 or above for external iSight -- Version 6 or above for in-built iSight) and Comic Book (if bundled on your Mac) are yet more.
See this Users Tip for more applications Or this page for yet more.
Photo Booth is probably the simplest as it has no Preferences to choose a camera in the original version and is done from the Menu items in later versions (nor is there any setting in the OS) and Photo Booth will default to the External Camera if one is plugged in before the application is started. If you see your self or what the camera is pointing at, It Works !!
3) If it does Not Work
a) Check Cables/leads. Re-seat the cable at both ends. DO this carefully as although Firewire cables are keyed to fit the right way it has been known to force them the wrong way.
Try another 6 pin to 6 pin firewire cable.
b) Unplug the cable from any other FireWire device and give the iSight it's Own FireWire port/socket on the Mac (exclude issues with other FireWire devices). It is important that this be a port/socket on your computer and that you know that it works. Do not use a port in a FireWire hub or another FireWire device or a FireWire port in an Apple Display for testing. (Also see d below if you have an 800 FIreWIre Computer)
c) Check System Profiler (Apple Icon menu top Left > About this Mac. > More Info Button)Open the Reveal Triangles to see the list and go to Hardware > FireWire. (Use USB for Internal Cameras)
If it appears here try booting or Logging in as another user on the Mac (Create a Test account if you don't have one) and try item 2b) above again.
d) With FireWire 800 computers you may have to change your FireWire 400 to 800 Adaptor or Cable to get full Audio functionality with Lion Apps
If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point. This Article may also be of help (number HT1317 What to do if your computer won't recognise a FireWire or USB device).
If you have not resolved things at this stage it is going to be time for an Engineer with Apple credentials.There are no user serviceable parts inside any iSight.
Other Items
Audio.
The External Camera has two mics inside.The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.The same applies to any other Mic, even the Internal one on laptops and some other Macs.
Firmware.
The System Profiler as detailed above should tell you the Firmware the iSight has. The current version is 1.0.3 and was updated in Panther. (Essentially it is an Audio compatibility update but does seem to help in other situations)
If your computer is running Panther (10.2.x) then use this Updater
If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSight Updater and run the updater found there.
If an iSight is Plugged in on the Computer when you do an OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
Focusing on the External iSight
Essentially the External iSight is self or Autofocusing.
If in doubt then try better lighting and strong colours as opposes to light or pastels.
(All built-in iSights are fixed focus. Therefore, unless a built-in iSight lens cover is dirty or smudged, any built-in iSight whose image is blurry needs service by an Engineer with Apple credentials.)
EZ Jim has these more specific recommendations for piece of mind.
Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
This Users Tip by Ian Bickerstaff can give you clues for any application really "Look and sound good in iChat"
Other Info and Links
iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
Apple's iSight Firewire Connectivity FAQs
Apple's iSight Service FAQs
If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
1:13 PM Saturday; October 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, SeriouslyReplacement for the second draft of this Thread (To be removed if Published as Tip)
kisight: How do I get my iSight working ?
Trouble Shooting an iSight Camera. (Version 3)
Hi, On many subjects Apple has Articles and Documents that can help.
In some case they are written by an Engineer or similar and can miss the mark for the average user.
In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
It lists steps and processes to go through for both Internal iSights and External ones.
However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
The info here is a reworking itself of two pages at ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ? which were written several years ago and predate the Apple Article, being aimed at the External iSight. They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
External First. For Internal iSights Start at 2b) (you will need to adjust some options/steps as the Internal is USB)
Steps
1) Pre Purchase
If buying an External iSight you should if you an get to see it in action.Apple no longer sells the External iSight so you will be buying it second hand.If you cannot get to see the device plugged in and working on Mac then check the smaller print of the seller and selling site as to nature of Returns and Faulty Goods.
2) Does it work ?
a) First of all Plug it in. It should come with a suitable mount (although there are variants on this) and a 6 pin to 6 pin Firewire cable.
Ideally it should have it's own Firewire port/socket on your computer. Connecting it "DaisyChained" to other devices can be a problem as they do not all use Firewire at the same Data speed.
It will then go through some checks as the OS powers it up and checks it's firmware.
Do not be concerned that the little green indicator light atop your iSight illuminates for a few seconds and then goes dark when you first connect your iSight or power on your Mac. Do not be concerned if you hear a soft whir as iSight attempt to focus either. Both these occurrences are normal. If your iSight passes the following tests, do not worry about this sound or the status of the green light.
There is no ON switch as such. It does have an iris mechanism that can be controlled by the User. The iris should be turned so you can see the Lens for the iSight to send pictures to an application.
b) Pick an Application to see the picture the iSight produces.iChat is one application you can use. Photobooth is another. iMovie (Version 4 or above for external iSight -- Version 6 or above for in-built iSight) and Comic Book (if bundled on your Mac) are yet more.
See this Users Tip for more applications Or this page for yet more.
Photo Booth is probably the simplest as it has no Preferences to choose a camera in the original version and is done from the Menu items in later versions (nor is there any setting in the OS) and Photo Booth will default to the External Camera if one is plugged in before the application is started. If you see your self or what the camera is pointing at, It Works !!
3) If it does Not Work
a) Check Cables/leads. Re-seat the cable at both ends. DO this carefully as although Firewire cables are keyed to fit the right way it has been known to force them the wrong way.
Try another 6 pin to 6 pin firewire cable.
b) Unplug the cable from any other FireWire device and give the iSight it's Own FireWire port/socket on the Mac (exclude issues with other FireWire devices). It is important that this be a port/socket on your computer and that you know that it works. Do not use a port in a FireWire hub or another FireWire device or a FireWire port in an Apple Display for testing. (Also see d below if you have an 800 FIreWIre Computer)
c) Check System Profiler (Apple Icon menu top Left > About this Mac. > More Info Button)Open the Reveal Triangles to see the list and go to Hardware > FireWire. (Use USB for Internal Cameras)
If it appears here try booting or Logging in as another user on the Mac (Create a Test account if you don't have one) and try item 2b) above again.
d) With FireWire 800 computers you may have to change your FireWire 400 to 800 Adaptor or Cable to get full Audio functionality with Lion Apps
If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point. This Article may also be of help (number HT1317 What to do if your computer won't recognise a FireWire or USB device).
If you have not resolved things at this stage it is going to be time for an Engineer with Apple credentials.There are no user serviceable parts inside any iSight.
Other Items
Audio.
The External Camera has two mics inside.The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.The same applies to any other Mic, even the Internal one on laptops and some other Macs.
Firmware.
The System Profiler as detailed above should tell you the Firmware the iSight has. The current version is 1.0.3 and was updated in Panther. (Essentially it is an Audio compatibility update but does seem to help in other situations)
If your computer is running Panther (10.2.x) then use this Updater
If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSight Updater and run the updater found there.
If an iSight is Plugged in on the Computer when you do an OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
Focusing on the External iSight
Essentially the External iSight is self or Autofocusing.
If in doubt then try better lighting and strong colours as opposes to light or pastels.
(All built-in iSights are fixed focus. Therefore, unless a built-in iSight lens cover is dirty or smudged, any built-in iSight whose image is blurry needs service by an Engineer with Apple credentials.)
EZ Jim has these more specific recommendations for piece of mind.
Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
This Users Tip by Ian Bickerstaff can give you clues for any application really "Look and sound good in iChat"
Other Info and Links
iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
Apple's iSight Firewire Connectivity FAQs
Apple's iSight Service FAQs
If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
1:13 PM Saturday; October 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My iPod Classic is seen by Windows but not by iTunes. I have reset it, gone to disk mode and it won't show up in iTunes. There appears to be music on it in a file called MUSICSAVE. How can I get this to work with iTunes again?
1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
Kisight:- How do I get my iSight working ?
kisight:- How do I get my iSight working ?
Trouble Shooting an iSight Camera.
Hi,
On many subjects Apple has Articles and Documents that can help.
In some case they are written by an Engineer or similar and can miss the mark for the average user.
In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
It lists steps and processes to go through for both Internal iSights and External ones.
However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
The info here is a reworking itself of two pages at Ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ? which were written several years ago and predate the Apple Article, being aimed at the External iSight. They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
External First. For Internal iSights Start at 2b) (you will need to adjust some options/steps as the Internal is USB)
Steps
1) Pre Purchase
If buying an External iSight you should if you an get to see it in action.
Apple no longer sells the External iSight so you will be buying it second hand.
If you cannot get to see the device plugged in and working on Mac then check the smaller print of the seller and selling site as to nature of Returns and Faulty Goods.
2) Does it work ?
a) First of all Plug it in. It should come with a suitable mount (although there are variants on this) and a 6 pin to 6 pin Firewire cable.
Ideally it should have it's own Firewire port/socket on your computer. Connecting it "DaisyChained" to other devices can be a problem as they do not all use Firewire at the same Data speed.
It will then go through some checks as the OS powers it up and checks it's firmware.
Do not be concerned that the little green indicator light atop your iSight illuminates for a few seconds and then goes dark when you first connect your iSight or power on your Mac. Do not be concerned if you hear a soft whir as iSight attempt to focus either. Both these occurrences are normal. If your iSight passes the following tests, do not worry about this sound or the status of the green light.
There is no ON switch as such. It does have an iris mechanism that can be controlled by the User.
The iris should be turned so you can see the Lens for the iSight to send pictures to an application.
b) Pick an Application to see the picture the iSight produces.
iChat is one, Photobooth is another, iMovie (Version 4 or above), Comic Book if bundled on your Mac are yet more.
See this Users Tip for more applications Or this page for yet more.
Photo Booth is probably the simplest as it has no Preferences to choose a camera and the OS and Photo Booth will default to the External Camera if one is plugged in before the application is started.
If you see your self or what the camera is pointing at, It Works !!
3) If it does Not Work
a) Check Cables/leads.
Re-seat the cable at both ends. DO this carefully as although Firewire cables are keyed to fit the right way it has been known to force them the wrong way.
Try another 6 pin to 6 pin firewire cable.
b) Unplug the cable form any other Firewire device and give the iSight it's Own Firewire port/socket on the Mac (exclude issues with other Firewire devices).
Use a firewire port on your Mac that you know works.
c) Check System Profiler (Apple Icon menu top Left > About this Mac. > More Info Button)
Open the Reveal Triangles to see the list and go to Hardware > Firewire. (Use USB for Internal Cameras)
If it appears here try booting or Logging in as another user on the Mac (Create a Test account if you don't have one) and try item 2b) above again.
If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point.
This Article may also be of help (number HT1317 What to do if your computer won't recognize a FireWire or USB device).
If you have not resolved things at this stage it s going to be time for an Engineer with Apple credentials.
Other Items
Audio.
The External Camera has two mics inside.
The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.
The same applies to any other Mic, even the Internal one on laptops and some other Macs.
Firmware.
The System Profiler as detailed above should tell you the Firmware the iSight has.
The current version is 1.0.3 and was updated in Panther. (Essentially it is an Audio compatibility update but does seem to help in other situations)
If your computer is running Panther (10.2.x) then use this Updater
If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSght Updater and run the updater found there.
If an iSight is Plugged in on the Computer when you do an OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
Focusing on the External iSight
Essentially the External iSight is self or Autofocusing.
If in doubt then try better lighting and strong colours as opposes to light or pastels.
EZ Jim has these more specific recommendations for piece of mind.
Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
This Users Tip by Ian Bickerstaff can give you clues for any application really
"Look and sound good in iChat"
Other Info and Links
iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
Apple's iSight Firewire Connectivity FAQs
Apple's iSight Service FAQs
If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
First Draft.
Comment please.
9:59 PM Friday; May 15, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"Replacement for the second draft of this Thread (To be removed if Published as Tip)
kisight: How do I get my iSight working ?
Trouble Shooting an iSight Camera. (Version 3)
Hi, On many subjects Apple has Articles and Documents that can help.
In some case they are written by an Engineer or similar and can miss the mark for the average user.
In other cases they are crafted, detailed responses to an issue that has popped up many times in the Apple Discussions and take the best from many responses in those User-to-User Discussions, creating something that can not be surpassed.
This is the case of the Apple Article HT2090 on Trouble Shooting an iSight.
It lists steps and processes to go through for both Internal iSights and External ones.
However as with most things it does sometime pay to reword things differently so that people grasp the points in language they understand.
The info here is a reworking itself of two pages at ralphjohns.co.uk/EZ Jim pages namely EZ JIm's page 2 Where can I Find Help With My iSight ? and his page 4, How Can I Test My iSight is Completely Functional ? which were written several years ago and predate the Apple Article, being aimed at the External iSight. They have been updated since to address the Internal iSight as well but some of the comments are useful between the two types.
External First. For Internal iSights Start at 2b) (you will need to adjust some options/steps as the Internal is USB)
Steps
1) Pre Purchase
If buying an External iSight you should if you an get to see it in action.Apple no longer sells the External iSight so you will be buying it second hand.If you cannot get to see the device plugged in and working on Mac then check the smaller print of the seller and selling site as to nature of Returns and Faulty Goods.
2) Does it work ?
a) First of all Plug it in. It should come with a suitable mount (although there are variants on this) and a 6 pin to 6 pin Firewire cable.
Ideally it should have it's own Firewire port/socket on your computer. Connecting it "DaisyChained" to other devices can be a problem as they do not all use Firewire at the same Data speed.
It will then go through some checks as the OS powers it up and checks it's firmware.
Do not be concerned that the little green indicator light atop your iSight illuminates for a few seconds and then goes dark when you first connect your iSight or power on your Mac. Do not be concerned if you hear a soft whir as iSight attempt to focus either. Both these occurrences are normal. If your iSight passes the following tests, do not worry about this sound or the status of the green light.
There is no ON switch as such. It does have an iris mechanism that can be controlled by the User. The iris should be turned so you can see the Lens for the iSight to send pictures to an application.
b) Pick an Application to see the picture the iSight produces.iChat is one application you can use. Photobooth is another. iMovie (Version 4 or above for external iSight -- Version 6 or above for in-built iSight) and Comic Book (if bundled on your Mac) are yet more.
See this Users Tip for more applications Or this page for yet more.
Photo Booth is probably the simplest as it has no Preferences to choose a camera in the original version and is done from the Menu items in later versions (nor is there any setting in the OS) and Photo Booth will default to the External Camera if one is plugged in before the application is started. If you see your self or what the camera is pointing at, It Works !!
3) If it does Not Work
a) Check Cables/leads. Re-seat the cable at both ends. DO this carefully as although Firewire cables are keyed to fit the right way it has been known to force them the wrong way.
Try another 6 pin to 6 pin firewire cable.
b) Unplug the cable from any other FireWire device and give the iSight it's Own FireWire port/socket on the Mac (exclude issues with other FireWire devices). It is important that this be a port/socket on your computer and that you know that it works. Do not use a port in a FireWire hub or another FireWire device or a FireWire port in an Apple Display for testing. (Also see d below if you have an 800 FIreWIre Computer)
c) Check System Profiler (Apple Icon menu top Left > About this Mac. > More Info Button)Open the Reveal Triangles to see the list and go to Hardware > FireWire. (Use USB for Internal Cameras)
If it appears here try booting or Logging in as another user on the Mac (Create a Test account if you don't have one) and try item 2b) above again.
d) With FireWire 800 computers you may have to change your FireWire 400 to 800 Adaptor or Cable to get full Audio functionality with Lion Apps
If it is not in the System Profiler you are almost certainly going to need the Trouble Shooting Article from Apple at this point. This Article may also be of help (number HT1317 What to do if your computer won't recognise a FireWire or USB device).
If you have not resolved things at this stage it is going to be time for an Engineer with Apple credentials.There are no user serviceable parts inside any iSight.
Other Items
Audio.
The External Camera has two mics inside.The volume it records at or plays through for iChat is controlled in System Preferences > Sound > Input tab (select device) and this should be set to get the blue response bar to at least half way (preferably three quarters) when you talk.The same applies to any other Mic, even the Internal one on laptops and some other Macs.
Firmware.
The System Profiler as detailed above should tell you the Firmware the iSight has. The current version is 1.0.3 and was updated in Panther. (Essentially it is an Audio compatibility update but does seem to help in other situations)
If your computer is running Panther (10.2.x) then use this Updater
If running Tiger (10.4.x) or Leopard (10.5.x) then navigate manually to your Hard Drive/System/Library/Core Services/iSight Updater and run the updater found there.
If an iSight is Plugged in on the Computer when you do an OS update and the firmware needs updating on the iSight this app is supposed to be triggered but it seem it may need a hand at times.
Focusing on the External iSight
Essentially the External iSight is self or Autofocusing.
If in doubt then try better lighting and strong colours as opposes to light or pastels.
(All built-in iSights are fixed focus. Therefore, unless a built-in iSight lens cover is dirty or smudged, any built-in iSight whose image is blurry needs service by an Engineer with Apple credentials.)
EZ Jim has these more specific recommendations for piece of mind.
Make a cross whose lines are about one-half inch or more wide on a plain background to use as a focus target. (I have even used black electrical tape.)
Turn on plenty of light and hold the target very still at about two or three feet from the lens. Watch iSight focus. (You may need to use a tripod or brace yourself to hold the target still enough.)
Then quickly move the target and hold it very still at about one foot away from the lens. Watch iSight focus.
Finally, move in to about six inches from iSight, and check focus there, too. (Holding the target still is more important as you get closer to iSight.)
This Users Tip by Ian Bickerstaff can give you clues for any application really "Look and sound good in iChat"
Other Info and Links
iSight Support info at Apple Links to Users Guide, Manual and many other topics on the External iSight.
Apple's iSight Firewire Connectivity FAQs
Apple's iSight Service FAQs
If you feel you have not understood or think you have not grasped something here or in the links so far try the iSight Discussion Forum
1:13 PM Saturday; October 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Kichat: How do I get iChat 3 working ?
An Update to http://discussions.apple.com/thread.jspa?threadID=278760 Line To be removed on Posting if Accepted
How do I get iChat 3 working ? - Upgrade hints:FAQ
Trouble Shooting
This Post deals with Updating iChat 2 in Panther to iChat 3 in Tiger
NOTE:- What is said here was found out at the time Tiger was released and the info may not be transferable to any other OS Upgrade such as Tiger to Leopard
Ok We will start with loading Tiger and iChat version 3.0
From Panther
There are or were several Add-ons and applications available to Panther users of iChat that are not compatible with iChat 3.
These following need to be deleted. I am not supplying links here as you don't need them.
iCAR - An Add-on that posts an Auto response Away message (produces a 1 fps result in a Video chat)
Virex for Panther - An Anti Virus app avialable to @mac account users (Produces the 1 fsp problem)
iChatUSBCam for Panther/iChat2.x - A Add-on utility for using iSight or USB cam with iChat2.x (Incompatible with Tiger/iChat 3)
iProfile - An Add-on for producing a profile on the AIM server that ichat 2.x could not do (not proven to be a problem but now not needed).
A clean install of Tiger (not Archive and Install) produces the best results.
But any install should also check these Tiger settings.
First, UPDATE to 10.4.3 as this gets past many Connection issues that became apparent with the basic Tiger (10.4) and iChat 3.0 It updates iChat to version 3.1 (it also mentions the Virex issue)
Check Settings
Don't be complacent that you have not set anything different.
There are several new things in Tiger that may trip you up.
These are worth looking at:
Mac Firewall. Now includes the ability to Block all UDP traffic in the Advanced button (System Preferences > Sharing >Firewall tab then the Advanced Button).
Also can now open UDP protocol for ports where as the Panther one only did TCP (Check any old Panther settings you Added to the presets).
The ports should be:
TCP -5190
UDP -5060, 5190, 5678, 16384-16403
There are more ports for Bonjour 5297, 5298, 5353 UDP and 5298 TCP and Jabber, 5220, 5222, 5223 on TCP)
See this Apple Doc Formerly Article: 93208.
That info coverts into a table like this
QuickTime. This has a change in the name of the Connection Speed tab to Streaming (System Preferences > QuickTime) Check this is set to be equal to your connection speed (the download one if this is faster - *Preferably 1.5Mbps* ). See Apple Doc 301641 Dated 9th November 2005.
Date & Time. Not conclusively involved but worth eliminating. Set a Network Server and the correct Time Zone.
Also check it matches any similar setting in your Modem and router
Apple Remote Desktop. If this is active in System Preferences > Sharing > Services tab it causes problems for iChat.
Next, test the actual speed you are getting from your ISP.
http://www.dslreports.com/stest A range of Speed Test sites can be found here
There is a table here of the speeds you need:
iChat 3/Tiger (OS 10.4) Speed requirements
The one you get linked to in the Help menu is wrong.
Other Known Problems
There are several other applications that iChat 3 does not seem to like.
folding@home This is a application that uses spare processor time to help find protein chains for a University.
PostgreSQL This is a data base application that can be reset to allow more processor time for iChat. See here http://www.murraywilliams.com/blog/archives/000046.html
Lotus Notes Some people have reported problems with this.
Make sure any Add-on Video cards or input PCI cards have up to date Firmware
IF you are still having problems I would do Gulliver's Routine Maintenance Tasks as laid out here.
Lastly, some routers/modems are SIP aware and give different results in iChat 3 compared to iChat 2.
This is due to the Operating System changing (like a new computer connecting to the modem) rather than iChat.
See My web pages: page4 at the SIP Text in a Box section. This has moved on somewhat since Tiger came out with Thomson-Alcatel brining out newer firmware version that are mentioned later in that section.
Also for the above try some housekeeping particularly if you do not keep your Computer on 24/7 Gulliver's, "kmosx3: Mac OS X 10.3/10.4: System maintenance"
Updated 21st June 2008
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
8:35 PM Saturday; June 21, 2008i think apple needs to keep up with the jones here, so far i read at LOGIC PRO FORUMS many saying cubase and pro tools left logic in the dust, 1 year ago already, sad, but true
in anycase, trye starting one app before the other to see which combination works., other wise i think more apps will fall out of sync with old logic pro -
On the fifa 14 iTunes app it won't let me turn on device music, how can I get this to work?
On the fifa 14 iTunes app it won't let me turn on device music, how can I get this to work?
I have bought full access to it.1. Update iTunes to the latest version. Plug in your iPod. If iTunes still can't recognize it, then in iTunes in the top left corner click help> run diagnostics. On the box that comes up, check the last two things. Click next and it should identify your iPod.
2. Click on your windows start menu. Type in "services". Click on it and when it pops up, on the bottom of it click on "standard". Now Scroll down to find "Apple Mobile Device" Right click it when you see it and click on "Start". When it has started, close iTunes and replug in your iPod and it should show up.
3. Check the USB cable
4 Verify that Apple Mobile Device Support is installed
5. Restart the Apple Mobile Device Service and verify that the Apple Mobile Device USB Driver is installed.
6. If you just want to add some photos, songs and movies from computer to your devices, you can use an iTunes alternative to do the job
7. Check for third-party software conflicts.
<Link Edited By Host> -
I recently downloaded the iTunes 11.0.5 for Mac OS X and the iTunes store comes up as a blank page. I have already tried re-downloading iTunes and that didn't work... How can I get it to work?
I was able to fix mine. I went to software update and updated a few things. I did not update everything, but only what I thought were the essentials, which I believe was Safari, a security update, and a firmware update.
Then I deleted and reinstalled Itunes yet another time. Now the itunes store is back up again. -
I plugged an android phone into my MacBook and it shut down. How do I get it to work again
I plugged an android phone into my MacBook and it shut down. How do I get it to work again
I've no idea what happened - but it sounds as if plugging in the phone has fried the logic board. The best thing that I can recommend is that you take the machine to your local Apple Store/AASP and have them diagnose the problem.
At this point, there's simply nothing else that you can attempt.
Sorry,
Clinton -
I have a 4 gen Time Caps. and a 2nd Gen Airport Extreme I would like to extend my TC network to use the Extreme for the purpose of having internet available to my TV box wired. Is this possible and how to I get them to work together?
How can I get my Time Cap (TC 4 gen) to recognise my 2gen Airport Extreem (AE)
FrankThanks for the info, this really helps.
Power up the AirPort Extreme for a few minutes, then hold in the reset button on the back of the Extreme for 10 seconds and release. Allow a full minute for the Extreme to restart to a slow, blinking amber light.
It might be possible to use wireless to configure the Extreme, but I recommend using a wired connection. Temporarily, connect an Ethernet cable from your Mac to one of the LAN <-> ports on the Extreme.
Click the AirPort icon at the top of the Mac's screen and wait a few seconds for a listing of New AirPort Base Station to appear. Just below that, click on AirPort Extreme.
The illustration below shows an AirPort Express. You will see AirPort Extreme on your screen.
AirPort Setup will open up automatically and take a minute to analyze the network, then announce that the Extreme will be configured to extend the Time Capsule network.
Enter a device name that you want to use for the Extreme and click Next
Wait a minute while AirPort Setup configures things for you. When you see the message of Setup Complete, click Done.
You can disconnect the Ethernet cable that you used for the set up now. Things should be working. The Extreme is providing additional wireless coverage the the Ethernet ports are enabled. You can connect to any port that you want since they all operate the same in this type of setup. -
i tried to encrypt using file vault but it froze slowing my macbook pro, how can i get things moving or stop the encryption
Back up all data before proceeding. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
Start up in Recovery mode. When the OS X Utilities screen appears, select Disk Utility.
In the Disk Utility window, select the icon of the startup volume from the list on the left. It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. When prompted, enter the login password of a user authorized to unlock the volume, or the alternate decryption key that was generated when you activated FileVault.
Then, from the menu bar, select
File ▹ Turn Off Encryption
Enter the password again.
You can then restart as usual, if the system is working. Decryption will be completed in the background. It may take several hours, and during that time performance will be reduced.
If you can't turn off encryption in Disk Utility because the menu item is grayed out, you'll have to erase the volume and then restore the data from a backup. Select the Erase tab, and then select
Mac OS Extended (Journaled)
from the Format menu.
You can then quit to be returned to the main Recovery screen. Follow these instructions if you back up with Time Machine. If you use other backup software, follow its developer's instructions.
Don't erase the volume unless you have at least two complete, independent backups. One is not enough to be safe. -
Email messages from my icloud account update on all my devices showing if they have been read and if a reply has been sent. This does not happen with my tinyworld (TalkTalk) email account. Can I (how can I) get this to work with TinyWorld?
You have to look at the email protocol being used. the Apple email system uses IMAP, does Tinyworld use IMAP or POP?
Does the email system permit delivery receipts to be requested?
Just some of the things one needs to determine from the information provided by the email service provider. -
We upgraded our ipad to io6 while in Moscow Russia and now when we go to the app store everything is in Russian. How do we get things back to English?
Maybe Apple should put that in the small print beside the "Install Update" button.
I already tracked down the http://support.apple.com/kb/HT2371
information and did it and it did not work. I did that BEFORE I found the info on going to the bottome of the page and making sure the little flag was a USA flag, which it already was.
Neither of these things fixed the problem.
I will gladly try (with great appreciation) Anything that anybody has to suggest.
Will "Set to Default" get me back to USA since we are back in USA or will it change additional to Russian? What all will "Set to Default" change? -
After downloading Flash 9, how do you get it to work with Apple iMac OS X 10.3.9 ?...
a.
After downloading Flash 9, how do you get it to work with Apple iMac OS X 10.3.9 ?...
b. , c.
What's the best browser to try?... Firefox?... Opera?...
Why?...
d.
What directory/ies contain the downloaded Flash 9 files?...a. Your browser and the flash player should work together. You should not have to do any thing
b. Camino is the best for 10.3.9 Why? You can access apples me.com through Camino on 10.3.9 but Safari will not work with me.com. Also all the internet plug ins work with camino
c. hard disk - library - internet plug ins
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