How do I get this to work?

My daughter just gave me her old ipod (20Gb with a shuffle wheel - it's white with a silver back)
Have tried all the suggestions on the ipod help menu and here's the thing (or things).
All I can get is a warning logo when connected to a usb socket on my G5, text that reads 'Do not disconnect' and a battery icon in the top right hand corner that is only very slightly filled with black and is not filling up at all - so I guess the battery isn't charging.
iTunes recognised it and told me the software needed updating (not true as I have iTunes 7.2) or that it needed restoring.
Clicked on Restore and after the various safety messages about deleting all my music (of which there is none on it yet) a few moments later a message telling me (in red letters) that the relevant software could not be found.
iTunes has since stopped registering the iPod on its menu after I restarted the G5.
Any suggestions would be most gratefully received as I'd love to be able to use it in the car with all my music - or is it dead?

Thanks ian but I did read the text carefully - problem was I couldn't access the software in iTunes - the ipod and G5 both froze (something that my G5 very very rarely does). Inspite of restarting and doing pretty much what you mention in your reply I can't get my Mac to communicate with the iPod.
However....I realise there may well be a problem in that my daughter uses a windows PC (yes I know but some people do) so the iPod is formatted for Windows.
So I'm now trying to reformat it so that it'll work on a Mac running iTunes.
Will let you know how I get on.
Thanks for your thoughts
gordon

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It sounds like you restored from an old back-up. Did you back-up just before your software update? It will use your last one and if your last back-up was a ywear old then it will use that one.
In general, if you are getting these messages on your iPhones select logout (when you get that Apple Id request) and then log back in with your newer ID.
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