How do I get to speak to moderator about closed In...

Hi
think the titles says it all but could do with contacting someone at the moderation team to get some exact dates. etc
Long story short after agreeing with moderator to cancel line installation, BTOpenreach still turned up and installed a 
line. 
Reason I cancelled is because no work allowed between June and Sept at site where line was to be installed.
I just need the info to appease the site management that I had cancelled the order, although I have since been told BTO never got updated.
My last email from moderator was in May 2013, I have tried responding using said email but as yet nothing heard, I may be being a little impatient but if someone could give me a steer would be grateful.
New incident number is 130809-******
Cheers
Nige 

Thanks David M
Managed a BT online chat with Edel D****y this afternoon, she was very very helpful.
I needed detail of dates order cancelled and then the date of the BTOpenreach cancellation.
Need info to ensure I am on safeground with the site where install took place etc they don't like heavy work undertaken between June and end Sept.
Also to ensure I don' get presented with a bill for work by BTO.
I think I have what I need for now so please don't go digging any further for now, I will be back if BTO drop a bill my way.
If you have any contact with Edel could you pass on my sincerest thanks for her patience and professionalism, outstanding.

Similar Messages

  • How do I get the speaker icon to STAY in my system tray?

    How do I get the speaker icon to STAY in my system tray?  Every time I mute the speakers, the icon disappears from my system tray.  I have a very difficult time getting it back, and I can never remember how I do it.  Can someone give me some helpful, easy to remember steps on how to KEEP the sound/volume icon in my system tray?  Thanks.
    Candy-Iowa
    Compaq Presario CQ62-214NR Notebook PC
    Windows 7 64-bit operating system

    Candy-Iowa wrote:
    I did what you said.  There is not a "system icons to always show".  What it does say is "turn system icons on or off".  The one for the sound icon is greyed out and CANNOT be clicked on.  This happens every time I mute the speakers.  
    So, how do I get it back?  
    Candy
    In the menu that said "turn system icons on or off", try clicking on the blue writing on the bottom left of that menu that says "restore default icon behaviors".

  • How can I get my speaker to work again?

    How can I get my speaker to work again? I've tried turning my phone off and on, hard reset, removing SIM, cleaning out dust, using the hair dryer, network reset, cleaning headphone port, made sure the phone was not on vibrate,and made sure "Change with buttons" was on. There was no liquid/moisture damage.  I was watching a video on youtube and all of a sudden my speaker went out. If I tap on the speaker it goes in and out but does not stay on/loud.

    Do you get sound in any apps e.g. in Music and Videos but not notifications or sound in other apps ? If you do get sound in Music and Videos then have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.
    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
    If you don't get sound in any apps then have you could try a soft-reset to see if you get sound after the iPad has restarted : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

  • How do I get to speak to a Manager from Apple to discuss a complaint

    How can I get to speak with a manager from Apple, I have tried,  and tried, I have booked a call on 13th & 17th Sept, the replies 'we tried tocall you
    you were not available", my phone is in working order - there were no call to my phone.
    Where on their wedsite can you write a complaint?
    My iphone had a hardware problem, it stopped ringing, It was not a contract phone, I paid for it, but was told because it was 3 years
    old I would have to purchase another phone.
    Apple - do they have customer service?
    The Covent Garden store suggested I compain, - who to?

    Did you try calling Apple Support directly? 1-800-275-2273

  • TS2771 how can i get my speaker to my iPod touch 5th generation to work i cant hear with without using the ear phone's

    How can I get my speaker fixed I cant hear only when I use my ear phones

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar
    If not under warranty or the iPod has been abused, Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                  

  • How do I get to speak directly to a human in order to get help?

    How do I get to speak directly to a human in order to get help?

    HI Soodoo3,
    Please visit the article mentioned below to find the various channel to reach support.
    http://adobe.ly/yxj0t6
    Let me know if you have any other question.
    Regards,
    ~Pranav

  • HT4427 how do you get the speak to text on the iphone4

    How do you get the speak to text on the iphone4??

    You do not... that is a feature of the 4S and 5 with Siri.

  • How do I get my project back? I closed it in the File window.

    I closed my project in the file window, and I accidently saved and closed premire pro. When I opened it again, all my video clips and other stuff was there, but none of my edited work. How do I get it back?

    Sequence will still be in the Project Window.
    You just saved a Project with the sequence closed.

  • My music has  a ! in front of it and says it cant find it how do i get it back its on about 50 songs tried downloads not there

    My music has a ! in front has ! in front of it and says it can't find it how do i get it back already look in my downloads its about 50 songs.

    "Where do I find my hundreds of dollars of downloads I have done since 2005?"
    They will only be where you put them  If you are doing the very basics, then they will be on your computer and they will be in your backup copy of your computer.
    The itunes store is not global at all, never has been. You cannot redownload your content from another country.  You can only use the countrys itunes store for the country that you are physically located.

  • How can I get rid of a message about CalendarAgent

    I get a message saying CalendarAgent want to use my confidential info kept in Exchange Access Group. Whatever I accept or refuse, it does always come back. How can I get rid of that message?

    Morning5,
    you can get rid of a message asking for a keychain password by resetting your keychain.

  • How can I get rid of opening message about found photos?

    When I attempt to open iPhoto6 on my iMac G5, before it loads the photos, I get this message that won't go away until I respond:
    "6294 photos have been found in the iPhoto Library folder that were not imported. Would you like to import them?"
    Question 1: How can I prevent this message reappearing everytime I open iPhoto?
    Question 2: I have just a tad over 2000 photos in my library and didn't upload more than that. Somehow, those must be duplications. How can I get rid of them?
    Thanks for your help.
    iMac G5   Mac OS X (10.4.4)  

    Any third-party software that doesn't install by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.
    Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.
    Here are some general guidelines. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
    You may have to log out or reboot in order to complete an uninstallation.
    If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
    Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.

  • HT1918 Someone Hacked my account and now I have many charges on my credit card. How do I get to talk to support about this?

    My account seems to be hacked for I have over $200 in charges on my credit card that I didn't create - how can I get those stopped or cancelled and my money back?

    I had this happen, itunes won't do anything. You have to claim it through your credit card and change your itunes password. I was able to cancel some pending orders but itunes support was not able to help at all. It took them three days to respond. I was also able to change the shipping address on an order and send it back.

  • How do I get to speak to a management level executive to resolve a denial of 3-$100 / line credits

    In March of this year I signed up for 3 new lines and was assured by the sales representative Mr. Christopher (removed) that each line would receive a $100 credit.  Over the past 5 months each time I contacted customer service about the credits, I was told that they take 2 to 4 billing cycles.  This time I was told that the credits were not being honored because the lines were not ported until April.  I have an email from the sales representative showing that the orders were placed in March, however no one at Verizon cares to see the evidence.  This is unacceptable and I need to speak with a manager who can honor the agreement.
    >> Edited to comply with the Verizon Wireless Terms of Service <<
    Message was edited by: Verizon Moderator

        n8mack33v We absolutely want to make sure you receive any credits due to your account. Please sharedetails about the exact promotion as we have had many throughout the year. We look forward to getting this resolved immediately.
    SheritaH_VZW
    Follow us on Twitter
    @VZWSupport

  • Purchased PSE12 for Windows in error. How to switch to Mac version? [was: How can I get to SPEAK to someone in Adobe????]

    I have recently purchased Photoshop Elements - but accidentally chose the PC version rather than Mac (I had changed to Mac the week before).  I spent over 3 hours using the online support to get the activation code changed from a PC to a Mac version but the conversation kept disconnecting, meaning that I had to go over everything 3 times.  I just want to speak to someone!!!! Can anyone guide me on how I can rectify this?
    Thanks
    Carla

    Phone support is only available Mon-Fri during US daytime.  For the rest of the time use chat: click the Still need help? button at Contact Customer Care.

  • HT2534 I am from the U.S, now currently in the Czech Republic. Just bought an iphone with vodafone. I can't get past the account setting on itunes, etc...either way, How do I get ENGLISH SPEAKING HELP instead of being redirected to the Czech Language stor

    I am somewhat new to apple products. I am from the U.S. and currently studying in the Czech Republic.
    I have an itouch with an apple ID, but lately I can't get it to charge or work. After pluggin the usb recharge cable to the computer at my universities facility, it gives a black page with a picture of the cable and the arrow pointing to itunes logo. The school's computer labs don't have i tunes or anything like that.
    I also just got an iphone 4S and have been trying to set up and i can't seem to complete the process for the itunes so i can install the apps i had in the itouch and also to get new apps. It stops me and says to contact the itunes for support right after the input of address and phone number information, etc...
    The purchase was made in the czech republic from a vodafone store, but if i remember right i configured it to US settings so I don't have to deal so much with everything showing up in Czech.
    I tried getting help by going to the support, but after putting in my  name, email, phone number for scheduling a call with them it rejects the phone number because i am putting in my czech phone number. Putting in my previous US number would be useless because I am not in the US and that number is probably inactive.
    I would to get some English speaking support while being here in the czech republic.
    Any advice?
    -peteMD-

    If you are completely confident that you didn't hide it, then you purchased those with different apple id. If you completely confident that you purchases with same apple id then you have hidden it. One of the other or you are speaking about a miracle. While miracles are possible they are not very likely. Remember
    Occam's razor?

Maybe you are looking for