How do I get youtube videos to play

Hi I'm unable to play youtube videos on my phone. I get the message 'an error has occurred' I'm on the giffgaff network and its been suggested that it's because they can't send the service book for youtube. Is there a way around this please without messing with the youtube address/ link everytime I want to watch a video? I have downloaded the youtube icon but still nothing Thank you for your time

This doesn't seem like a pratical workaround but read this:
http://community.giffgaff.com/t5/Help-Support/quot-An-error-has-occurred-attempting-to-play-media-qu...
Are you able to watch youtube videos using WiFI?
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB33330&sliceId=2&cmd=displayKC&d...
I also referenced
http://supportforums.blackberry.com/t5/BlackBerry-Tour/quot-An-error-has-occurred-attempting-to-play...
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