How do I go about getting a return shipping label to send in my old edge phone?

I placed two orders online to upgrade two of my lines to edge and I did not receive a return shipping label for either package. I checked my Documents and Receipts section in MyVerizon and there is no printable shipping label available. Should I call customer service and inquire what I should do about this? I would also like to know if I have to ship both phones separately or can I just ship them back together?
Thank You,

davidhuang92,
Thank you for contacting us in regards to returning your Edge device. You came to the right place. Here are all of our Return/Exchange procedures; http://www.verizonwireless.com/b2c/footer/returnProcedure.jsp.
The most important information being about midway down the page for you;
"If you have lost your return-shipping label, you can print a new one from your order history within My Verizon."
This should do the trick for you! I know you said you checked the Documents and Receipts, but try checking your order history. Let us know if you need anything else.
TrevorC_VZW
Follow us on Twitter @VZWSupport

Similar Messages

How does one go about getting the Kit Kat upgrade?

I've searched the Verizon site ad I can't find how to download it. Must one be selected?

Thanks for your reply. I went to Settings and About Phone, however, there was a "System updates" that showed a history and a "Check for new software update" key. I tried that and it returned with Your phone is up to date. I guess I'll have to wait for Verizon to send me an update.
       From: clydefrog4963 <[email protected]>
To: John Manning <[email protected]>
Sent: Sunday, December 7, 2014 5:20 PM
Subject: - How does one go about getting the Kit Kat upgrade?
#yiv6222900142 img
|
|
|
A message from the Verizon Wireless Community
|
|   |
How does one go about getting the Kit Kat upgrade?
created by clydefrog4963 in Samsung Galaxy Note 3 - View the full discussionVerizon has started pushing the 4.4.4 KitKat update on the Note 3, I got mine today. It poppped up when connected to my computer on Kies but you can do it on your phone by going to settings, all the way to "about phone" at the bottom, then click on "software update." Its best to do this while connected to wifi, and make sure your phone is at least half charged. Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Samsung Galaxy Note 3 by email or at Verizon Wireless Community
|
|
© 2014 Verizon Wireless
Verizon Wireless
One Verizon Way
Mail Code: 180WVB
Basking Ridge, NJ 07920
Not interested in these emails anymore, or want to change how often they come? Update your email preferences by visiting https://community.verizonwireless.com/user-preferences!input.jspa.
|
We respect your privacy. Please review our privacy policy for more information
about click activity with Verizon Wireless and links included in this email.
|
|
|

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid. When I tried to type this in for registration, it does register as this numbers also contain letters in it. Apparently the registration boxes accept numbers only. What do I do with a useless product for which I have paid good money for it?????

This is the simple solution which was offered to me when I tried to get the serial code on line.
The box and disc sleeve do not contain a series with 24 numbers which I presume is the product code to install.
I tried to redeem the registration code by following what they recommended, but inevitably it gets to the page that showed the registration boxes that need 24 serial numbers and I got stuck again.
This product is so different what my previous experiences of other software products where I just enter the serial number straight from the disc sleeve and then I got registered and go on to use the software.
I is really frustrating, spending the last two hours trying to get my product going....

TS1292 I have recently received an iTunes card and after scraping away the panel to get my code the first part of the code is unreadable how do I go about getting a code for the card

Hi there I have recently been given an iTunes card as a present.i went to use it today to put credit on my account and after scraping away the panel found that I couldn't read part of the code that was on the card how do I go about getting the card activated?

If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.

Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT201272 I had Pages and many documents associated with it on my generation 1 ipad. I just got an ipad Air. I downloaded Pages to my new ipad but all my documents are gone. How do I go about getting them back. My old ipad was backed up to my computer.

I am trying to locate my old documents from my generation 1 ipad. I downloaded Pages to my ipad Air but my documents are gone. I did back up my old ipad to my computer but I didn't restore my back up to the new ipad. I wanted to start fresh. How do I go about getting just my Pages documents from that backup and by the way, how do I access that back up?

You will need to restore the backup - just downloading the app from the store won't give you its contents from a preivous device, you will need to restore the whole backup onto your new iPad (which will replace its current contents) to get the app's content.
backups and restores : http://support.apple.com/kb/HT4079

I need to reformat my computer and I will loose my itunes, How do I go about getting all my apps free and paid back when I reinstall everything (Please someone help)

I need to reformat my computer and I will loose my itunes, How do I go about getting all my apps free and paid back when I reinstall everything (Please someone help)

Have you failed to backup your computer?
If so, then you will have to redownload.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT2490 my desktop and screen saver option is no longer available in the system preferences. meaning it is no longer listed. how would i go about getting it back?

my desktop and screen saver option is no longer available in the system preferences. meaning it is no longer listed. how would i go about getting it back?

If you used system cache cleaning software it can mess up Apple software. Stop using such software. Remove Mackeeper if present using these directions:
https://discussions.apple.com/docs/DOC-3691
If you started typing something in the search field of the System Preferences, it might be hiding. Quit and reopen System Preferences to be sure it isn't hiding because it is searching for another panel.
Lastly, if none of the above apply, go to your hard drive -> System -> Library -> PreferencesPanes folder and see if it is hiding there. If it isn't, get your 10.5 installer disc that installed 10.5 on your Mac, and restore it with http://www.charlessoft.com/ 's Pacifist, and then run the 10.5.8 combo update to ensure the version matches the operating system.

I want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done

i want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done

Try this discussion...
https://discussions.apple.com/message/19339519#19339519
From the More Like This section on the right.

I renewed my subscription for a third party app and was charged TWICE! $38 bux a pop. How do I go about getting one of the charges refunded?

I renewed my subscription for a third party app and was charged TWICE! $38 bux a pop. How do I go about getting one of the charges refunded?C

You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

New idea for app? how to i go about getting it made?

Im not totally sure this is the place to post this so if its wrong please steer me in the right direction. I have a very good idea for an a new app. There is nothing like it in the app store yet. So basically my question would be how do i go about getting something made into an app? Who do i pitch it too, where? any info would be appreciated. Its not a game so game companies are not what im looking for, and i dont know how to program at all so making it is not an option either.
thanks in advance
-Kyle

You would have to find a developer and tell them about it or learn how to program yourself.
This is an iphone user forum for technical support questions between users.

Hi, I have an old Mac 2.16GHz Intel Core 2 Duo running OS 10.5.8. My iPhone now requires it to have 10.6.8 to be compatible. How do I go about getting it? Thanks

Hi, I have an old iMac with 2.16GHz Intel Core 2 Duo processor running OS 10.5.8. My iPhone now requires it to have 10.6.8 to be compatible. How do I go about getting it? Thanks

Start by checking if you can run Snow Leopard:
Requirements for OS X 10.6 'Snow Leopard'
http://support.apple.com/kb/SP575
The OS 10.6 Snow Leopard install DVD is available for $19.99 from the Apple Store:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
and in the UK:
http://store.apple.com/uk/product/MC573/mac-os-x-106-snow-leopard
When you have installed it, run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes.
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), by calling Apple Customer Care 1-800-692-7753 or 1-800-676-2775.

Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open?

Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?

Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy

Hello! I just purchased a new 27" iMac on Nov. 3. It can with Mountain Lion preinstalled, which I upgraded to Mavericks. How do i go about getting my free version of the iWork suite? Thanks!

Hello! I just purchased (Nov. 3, 2013) a new 27' iMac. It came with Mountain Lion preinstalled, which I upgraded to Mavericks. How do I go about getting my free version of the iWork suite? Thank you.

djg007 wrote:
Hello! I just purchased (Nov. 3, 2013) a new 27' iMac. It came with Mountain Lion preinstalled, which I upgraded to Mavericks. How do I go about getting my free version of the iWork suite? Thank you.
You have 90 days of free AppleCare telephone support, click AppleCare Contact Info for the number on your part of the planet and call them, they will give you instructions on how to get your license of the iWorks apps.

I uninstalled my desktop CC app because nothing happenes when I try to launch it. How do I go about getting it downloaded and reinstalled?

I uninstalled my desktop CC app because nothing happened when I try to launch it. How do I go about getting it downloaded and reinstalled?

clean first - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then reinstall, https://creative.adobe.com/

How do I go about getting a return shipping label to send in my old edge phone?

Similar Messages

Maybe you are looking for