How do I go about getting rid of a software update?

How hard is it to uninstall an itunes update without deleting it from my computer? Does anyone know if this is even possible?
I downloaded a big update today while I was at work (the connection at work is much faster than my home connection!) The only problem is that when I tried to use itunes tonight, it said that I would need to have a 300 something GB OS X update to be able to use itunes again. I cannot download something that big on my slow home connection, and I don't want to have to do without itunes for the whole weekend. Does anyone have any suggestions?

It's not very easy to rollback, it can be done, (sometimes successfully too), but your best bet is likely an About the Archive and Install feature...
http://docs.info.apple.com/article.html?artnum=107120
You shouldn't lose anything, just go back to your original OS, though you should use Disk Utility to Verify/Repair your GD first.

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HT3529 My iPhone is showing that I have one unread messages but when I click on it, it does not show this so-called unread message. How do I go about getting rid of this symbol, or find this unread message?

My iPhone is showing that I have one unread message but when I click on it, it does not show this so-called unread message. How do I go about getting rid of this symbol, or find this unread message?

Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

After almost a year - duh - I see that v3.6.4 got stuck mid-download; now I can't proceed or get rid of the Software Update 'Paused downloading Firefox 3.6.4' -so how to update now?

I have Firefox 3.6.3 on a mac os x 10.5.8 laptop. Often when I open Firefox there are updates available for plugins & addons and I install them. Now Firefox often crashes while in use and/or I must force quit. I finally went to the Help menu on the Firefox menu bar and saw this message: 'Resume Downloading Firefox 3.6.4...' When I click on the message I get a new 'Software Update' window with this info: 'Paused downloading Firefox 3.6.4' (stuck); a 'Details' link (dead); and 'Connecting to the update server...' (never connects). Sorry, I couldn't figure out what the 'Firefox location bar' was and so can't get report IDs, though a while ago I stopped reporting the problems. I want to update Firefox without losing any of my stored settings/info. PS I just saw my 'installed plugins' list. 'Displays PDF documents in the browser' is listed but doesn't work; 'iPhoto6' listed, but I run iPhoto '08 (7.1.5). I'm not sophisticated enough to recognize the other plug-ins. Thanks!

I don't know if there are better solutions, and I don't know if what I'm going to write is real also in mac OS: in windows and linux you personal settings (bookmarks, history, plugins, etc...) are stored in your home directory and not in firefox installation directory. So what about to uninstall your current version, download the new one from firefox web site and install it? In my opinion all your data remain untouched.
A better solution may be download the new version and install it without removing the previous one, the installer should overwrite outdated files ;)

Can't get rid of Perian software update window in the center of my screen.

When I woke up my computer this morning, there was a Perian software update window right in the center of my screen. I cannot get rid of it and don't want to install it. No matter what I push...it won't budge. My choices are Skip this version, remind me later or install update...as I said I don't want to install it...how do I get rid of it ?

Hi, and welcome to Apple Support Communities.
Click on "Skip This Version."
If that doesn't get rid of it, hold the power button down until the MacBook shuts down. Then start up again.

How do I get rid of the software update notification that keeps popping up top right of screen? I want to manage what and when I update and I just don't want some updates. I find this really annoying as all I can do to get rid of it is remind me tomorrow.

I recently upgraded to OS mavericks and really wish I hadnt. Just more problems to fix. Little anoying bugs
Upon sending mail I always get a pop up box saying unable to contact server so I have to click okay.
Often I think an email has gone - only to find it stuck in drafts days later. This is extremely annoying ... mostly I have to wait around and after maybe 5 minutes check my sent box just to be sure it actually went. Even though I heard the whoosh ... doesn't seem to mean it really did go.
Some of my photos in Iphoto just have a big exclamation mark when I try to open them up - any ideas how to fix this one.

etresoft a long time contributer to Apple Support Communities wrote a very useful app he called etrecheck which helps in diagnosing many problems caused by third party installs etc.. Go to his website, read his information and from there download and run the program according to his instructions
http://www.etresoft.com/etrecheck
Post the results back here
Pete

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

Something was hidden in a download and now these double green underlined hyperlinks show up everywhere, and pop ups too whenever I click on ANYTHING. I can't figure out how to find it and get rid of it.

You installed the "DownLite" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "VSearch" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
This trojan is distributed on illegal websites that traffic in pirated movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect much worse to happen in the future.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the DownLite developer has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight is inexcusable and has compromised the value of Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please.

Just updated the latest Epson software printer update from Apple. Now all my prints look solarized. How do I get rid of the new update and go back to the perfect prints I had before? Help please. Wasting ink and paper at the moment!!!!!!
I have tried the printer with my laptop (not updated) and everything is fine. It's just the beautiful 27" Imac that can no longer print.

Might be a corrupted printer preference file ...
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Preferences
Click Go
Move the com.apple.PrinterPrefs.plist file from the Preferences folder to the Trash.
Restart your Mac, restart the printer...

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid

How do I go about getting the product serial number to register my product as well as install my product. I bought it with a product box. On the software disc sleeve, there is a series of numbers pasted at the bottom of the sleeves but this is not valid. When I tried to type this in for registration, it does register as this numbers also contain letters in it. Apparently the registration boxes accept numbers only. What do I do with a useless product for which I have paid good money for it?????

This is the simple solution which was offered to me when I tried to get the serial code on line.
The box and disc sleeve do not contain a series with 24 numbers which I presume is the product code to install.
I tried to redeem the registration code by following what they recommended, but inevitably it gets to the page that showed the registration boxes that need 24 serial numbers and I got stuck again.
This product is so different what my previous experiences of other software products where I just enter the serial number straight from the disc sleeve and then I got registered and go on to use the software.
I is really frustrating, spending the last two hours trying to get my product going....

How do you get rid of the pending update from app store updates screen?

I own an 64GB iPad 2+3G. The App Store icon has a red circle with a number 3 in it. That means I have 3 updates pending.
I tried to download the updates to Pandora and Kindle using 3G at first. It did not work. I assumed it was because it was over 20 MB.
(I did not try the Vegas Towers one.) I went to the library and it still would not download via their wifi.
The description of the updates mention the retina display of the new iPad (3). Is that the cause of the download problem? I have already downloaded the iOS 5.1 at the library. Well, it is not that big a deal for me if I don't get the updates. But how do I get rid of the pending updates? How do I get rid of that little red circle? Also, I have not been able to use the Pandora or Kindle apps. They just keep saying waiting. I got boxes that said download failed and offering choice of done or retry. Since nothing happens, I chose done. So, I cannot update my apps, and in the meantime I cannot use the apps because the downloads stalled. I would like to abort the downloads and get rid of the updates from the update screen. I want to be able to use the apps again. Can anyone provide a solution? Thanks!

Hi Panamark,
The problem has been resolved for me. I am a little fuzzy on how it got fixed.
I only have 3G, so I think I went to the library to use wi-fi.
I think I just deleted the stuck apps, and the downloaded them again. You do not have to pay again when you download a previously purchased app.
It is now August, and fortunately I have not had any stuck apps lately.
As you may already know, you cannot download an app over 20 MB via 3G.
I have the Kindle app also. No new updates lately. I only bought one thing using Kindle. It was a guide to iPad that was only $1.99 or so, but it did not really have anything that cannot be found in normal free Apple guide.
I have borrowed an ebook from the library using Overdrive app. You can choose the ebook version from Kindle.
I don't have any weather apps.
Let me know what happened when you get the chance.
M

TS1292 I have recently received an iTunes card and after scraping away the panel to get my code the first part of the code is unreadable how do I go about getting a code for the card

Hi there I have recently been given an iTunes card as a present.i went to use it today to put credit on my account and after scraping away the panel found that I couldn't read part of the code that was on the card how do I go about getting the card activated?

If the page that you postted from doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund?

I rented a movie on iTunes and, really annoyingly, it has stopped 30 minutes before the end. Any suggestions? And how do I go about getting a refund? Thanks so much for any suggestions.

Hi alefiya,
Welcome to the Support Communities! It sounds like the movie didn't completely download. This link will get you in contact with the iTunes Support Team. They will be able to review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

HT201272 I had Pages and many documents associated with it on my generation 1 ipad. I just got an ipad Air. I downloaded Pages to my new ipad but all my documents are gone. How do I go about getting them back. My old ipad was backed up to my computer.

I am trying to locate my old documents from my generation 1 ipad. I downloaded Pages to my ipad Air but my documents are gone. I did back up my old ipad to my computer but I didn't restore my back up to the new ipad. I wanted to start fresh. How do I go about getting just my Pages documents from that backup and by the way, how do I access that back up?

You will need to restore the backup - just downloading the app from the store won't give you its contents from a preivous device, you will need to restore the whole backup onto your new iPad (which will replace its current contents) to get the app's content.
backups and restores : http://support.apple.com/kb/HT4079

I need to reformat my computer and I will loose my itunes, How do I go about getting all my apps free and paid back when I reinstall everything (Please someone help)

I need to reformat my computer and I will loose my itunes, How do I go about getting all my apps free and paid back when I reinstall everything (Please someone help)

Have you failed to backup your computer?
If so, then you will have to redownload.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT1386 I have double and triples of photo's on my iPad. Not all my pics but most of them. I was told that I screwed up in synching with iTunes when I initally set up. How in the **** do I get rid of all the dups? I cannot delete them from my iPad. HELP ME

I have double and triples of photo's on my iPad. Not all my pics but most of them. I was told that I screwed up in synching with iTunes when I initally set up. How in the **** do I get rid of all the dups? I cannot delete them from my iPad. HELP ME!

If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app. Look there and see if they are still there.
If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows. If it is on the pad, hiding somewhere, this will find it.
If they are not there, they should not be using up space.
To get them back onto your pad, plug in and sync again. Make sure you transfer purchases first. Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced.

HT2490 my desktop and screen saver option is no longer available in the system preferences. meaning it is no longer listed. how would i go about getting it back?

my desktop and screen saver option is no longer available in the system preferences. meaning it is no longer listed. how would i go about getting it back?

If you used system cache cleaning software it can mess up Apple software. Stop using such software. Remove Mackeeper if present using these directions:
https://discussions.apple.com/docs/DOC-3691
If you started typing something in the search field of the System Preferences, it might be hiding. Quit and reopen System Preferences to be sure it isn't hiding because it is searching for another panel.
Lastly, if none of the above apply, go to your hard drive -> System -> Library -> PreferencesPanes folder and see if it is hiding there. If it isn't, get your 10.5 installer disc that installed 10.5 on your Mac, and restore it with http://www.charlessoft.com/ 's Pacifist, and then run the 10.5.8 combo update to ensure the version matches the operating system.

How do I go about getting rid of a software update?

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