How do I identify and remove malware?

I am running a Macbook Pro about 2 years old on OS X 10.9.5 and I keeping getting unwanted pop-ups or more often new tabs opening in Safari. Thanks.

You don't have malware, you have adware.
Use this tool - AdwareMedic - to remove all adware.
Good luck,
Clinton
MacBook Pro (15-inch Late 2011), OS X Mavericks 10.9.5, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

Similar Messages

How can I identify and remove duplicate file (audio & photo)

How can I identify and remove duplicate file (audio & photo)? I have quite a few libraries created as backup files.

Terence,
Yes, the duplicates appear in the iPhoto window. I have folders with same name occuring two or even three times sometimes with exactly the same set of photos (ie photos with the same ID) and sometimes with a limited set of photos. Other folders appear only once.
I normally take my MacBook with me if I'm shooting a lot of photos, such as on holiday, and then want to transfer them to my iMac when i get home. Other times I transfer the camera's memory stick directly to my iMac.
I have great difficulty transferring the photos from my MacBook to my iMac. I don't want to store my photos on my iDisk due to the length of time it takes to upload them.
Thanks again.
Simon

How do I locate and remove malware from my macbook ?

How do I locate and remove malware from my Macbook ?

Check the links below for options to remove the Adware.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071

How do I identify and remove salware

I have macbook air operating Yosemite .I have "Search only" taking over my browser . How do i get rid of it?

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates
if it's not already checked.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

How do you identify and remove add-ons/extensions

The explanation of how to remove add-ons tells you to click on menu (and then 3 parrelel bars) What menu is that? I figured out(by trying each and every menu until I figured out it was the tools menu. when I get to the last step it says click the remove button. There is NO remove button at that point (just an enable button which is the last thing I want to do. I am talking about the Cinema ploos extension. It represents it's self as an upgrade with many improved features, but all it is is an add bot that is noisy and obnoxious and they want a one time fee (extorsion) to remove it

Application Basics
Name: Firefox
Version: 33.0
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:33.0) Gecko/20100101 Firefox/33.0
Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Cinema ploos
Version: 0.95.5
Enabled: false
ID: [email protected]
Name: DivX Plus Web Player HTML5 <video>
Version: 2.1.2.145
Enabled: false
ID: {23fcfd51-4958-4f00-80a3-ae97e717ed8b}
Graphics
Device ID: 0x6740
GPU Accelerated Windows: 1/1 OpenGL (OMTC)
Vendor ID: 0x1002
WebGL Renderer: ATI Technologies Inc. -- ATI Radeon HD 6770M OpenGL Engine
windowLayerManagerRemote: true
AzureCanvasBackend: quartz
AzureContentBackend: quartz
AzureFallbackCanvasBackend: none
AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
browser.cache.frecency_experiment: 1
browser.places.smartBookmarksVersion: 7
browser.sessionstore.upgradeBackup.latestBuildID: 20141011015303
browser.startup.homepage: http://dvd.netflix.com/Queue?lnkctr=mhbque&qtype=DD
browser.startup.homepage_override.buildID: 20141011015303
browser.startup.homepage_override.mstone: 33.0
extensions.lastAppVersion: 33.0
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
media.gmp-gmpopenh264.lastUpdate: 1414115832
media.gmp-gmpopenh264.version: 1.1
media.gmp-manager.lastCheck: 1414115827
network.cookie.prefsMigrated: true
places.database.lastMaintenance: 1414111485
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
privacy.donottrackheader.enabled: true
privacy.sanitize.migrateFx3Prefs: true
storage.vacuum.last.index: 0
storage.vacuum.last.places.sqlite: 1414111483
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false
Prevent Accessibility: 0
Library Versions
NSPR
Expected minimum version: 4.10.7
Version in use: 4.10.7
NSS
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSMIME
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSSSL
Expected minimum version: 3.17.1 Basic ECC
Version in use: 3.17.1 Basic ECC
NSSUTIL
Expected minimum version: 3.17.1
Version in use: 3.17.1
Experimental Features
Above is the results of your troubleshooting request. The extension I want to remove is called Cinema ploos 0.95.5 I currently have it disabled, but want to get rid of it altogether. One note I am on an I-mac.

How to identify and remove duplicate plugin effects from AE cs5 please?

hello,
i installed some trial plug in effects for AE and PPRO cs5
cycore, boris, trapcode
the PPRo went great
however, with the AE i get notices that multiple instances of 'such and such' effect
is installed more than one time...there's about 15 that give me a warning each time i start AE...
i tried my best to locate any duplicates but no luck
How do you identify and remove duplicate plug in effects for AE CS5?
thanks,
j

hello,
it is nice when you can answer your own question...
looked in 'common...media core...' and found the new blue trial plugins
also had the duplicates of the new blue plugins in the AE plugins 'effects' folder
deleted the plugins from the 'media core' folder
no more warning signs...
cool deal
back to work,
j

Finding and removing malware

Any tools to identify and remove malware from an iMac running Mavericks?

Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
          Mac OS X Snow Leopard and malware detection
          OS X Lion- Protect your Mac from malware
          OS X Mountain Lion- Protect your Mac from malware
          About file quarantine in OS X
If you require anti-virus protection Thomas Reed recommends using Dr.Web Light from the App Store. It's free, and since it's from the App Store, it won't destabilize the system. If you prefer one of the better known commercial products, then Thomas recommends using Sophos.(Thank you to Thomas Reed for these recommendations.) If you already use Sophos, then be aware of this if you are using Mavericks: OS X Mavericks- Sophos Anti-Virus on-access scanner versions 8.0 - 9.1 may cause unexpected restarts
From user Joe Bailey comes this equally useful advice:
The facts are:
1. There is no anti-malware software that can detect 100% of the malware out there.
2. There is no anti-malware that can detect anything targeting the Mac because there
     is no Mac malware in the wild, and therefore, no "signatures" to detect.
3. The very best way to prevent the most attacks is for you as the user to be aware that
     the most successful malware attacks rely on very sophisticated social engineering
     techniques preying on human avarice, ****, and fear.
4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on
    your computer is intended to entice you to install their malware thinking it is a
    protection against malware.
5. Some of the anti-malware products on the market are worse than the malware
    from which they purport to protect you.
6. Be cautious where you go on the internet.
7. Only download anything from sites you know are safe.
8. Avoid links you receive in email, always be suspicious even if you get something
    you think is from a friend, but you were not expecting.
9. If there is any question in your mind, then assume it is malware.

How do I find bad music files? I have thousands of files, but some are bad. When I try to load them into iTunes, it just spins. I need a routine to identify and remove the bad files. Any ideas?

How do I find bad music files? I have thousands of files, but some are bad. When I try to load them into iTunes, it just spins. I need a routine to identify and remove the bad files. Any ideas?

Hi ajoddo20,
Welcome to the Apple Support Communities!
You can use Home Sharing to import music and other media from one computer to another. Please use the instructions and information located in the attached article for information on how to complete the process.
iTunes 11 for Mac: Use Home Sharing to import items from another iTunes library
Cheers,
Joe

How can I identify and delete duplicates on the latest version of itunes?

How can I identify and delete duplicates on the lastest version of iTunes?

The show duplicates/show exact duplicates features have been left out of iTunes 11. Rumor suggests they will be restored in the next build. In the meantime I have written two Windows scripts to make playlists of Duplicates and Exact Duplicates, either from a selection of tracks or the entire library. Note that, as with the iTunes feature, this list makes no distinction between "originals" and "dupes", you have to decide which is which.
There is also my DeDuper script for automatically removing duplicate copies but keeping one remaining copy of each set. This can preserve ratings, play counts, playlist membership, etc. which are lost in a manual clean up. Please take note of the warning to backup your library before deduping. See this thread for background on deduping and the script.
If you want to manually remove duplicate tracks use shift-delete to remove selected tracks from the library as well as the playlist. Keep one of each repeated group of files and don't send the others to the recycle bin unless you are sure that there are multiple files on the disc as opposed to multiple entries to the same file. Same advice to backup applies.
tt2

How do I check and clear malware from my Mac book Pro 10.6?

How do I check and clear malware from my Mac book Pro OS x 10.6?

Helpful Links Regarding Flashback Trojan and Virus Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
A link to a great User Tip about the trojan: Flashback Trojan User Tip.
To check for the trojan: Anti Flashback Trojan 2.0.4.
A Google search can reveal a variety of alternatives on how the remove the trojan should your computer get infected. This can get you started. Or the preferred method is to use Apple's protection tool: Flashback Malware Removal Tool 1.0.
Or, open Software Update. If you do not have the Apple protection software installed it will download and install it via Software Update. If no update appears that means you either already have it installed or it isn't needed for your system. The software is only available for Leopard, Snow Leopard, and Lion versions of OS X.
Also see Apple's article About Flashback malware.
For general anti-virus protection I only recommend using ClamXav.
For the DNS Changer malware see the following:
Will your internet service cut off on July 9?
DCWG | DNS Changer Working Group
How to remove the DNS Changer malware

How do you add and remove links to websites in folders on Safari?

How do you add and remove links to websites in folders on Safari?

For clarification, works like a bookmark of website only it is listed in toolbar with "Most Visited", "Latest Headlines", "News", and "Popular". I have done it before but can't find it for the life of me.
Thanks!

How do I find and remove duplicates on the 11.2 itunes?

How do I find and remove duplicates on the 11.2 itunes?

duplicate annihaitor
But often duplicates are a symptom and you really need to address the cause - more information is needed to help out with that
LN

How can I identify and delete duplicate photos using latest version of Elements? (Win 8.1 64 bit)

I have several thousand digital photos of which several are duplicates. Can I identify and remove them using Photoshop Elements 13?

See:
Elements Organizer Help | Search options to find media

HT3702 How can I stop and remove my credit card from my iPad ,my children keep buying games and I want to stop it......please help me to remove any payment from now on.

How can I stop and remove my credit card from my iPad ,my children keep buying games and I want to stop it......please help me to remove any payment from now on.

iOS: Understanding Restrictions
http://support.apple.com/kb/HT4213

How do I identify and delete duplicate photos in iPhoto. It is so simple on iTunes

How do I identify and delete duplicate photos in iPhoto? It is so simple on iTunes

There really is no easier way than to use Duplicate Annihilator. It costs about $8.00 but will save you lots of time.

How do I identify and remove malware?

Similar Messages

Maybe you are looking for