How do i import emails from outlook 2013 on windows 8.1?

I'm using the tools: import but i get the following error after i select the type of file that i would like to import (i select outlook):
Microsoft Office Outlook. Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.
I checked my windows settings. it says that outlook is the default mail client and outlook is running when i do this.
What is wrong?

Hi Willimo,
The main issue is to install the graphic driver software ,right ?
There are two ways to get the driver, automatically update from the windows update or manually download the driver from the manufacturer website and install it from the device manager.
Please refer to the following link :
Download and install drivers
http://windows.microsoft.com/en-hk/windows-8/all-drivers
Best regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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