How do I ingest files from an external drive?

New to Prelude- I'm not able to locate, within the ingest dialog, the USB3 drive on which the files are located. I copied them from the DSLR (D600, mov wrapper.) I see my HD, just not the external. Am I missing something really obvious? Thanks.
MBP 10.9.2

Hi -
We haven't similiar extertal device in hand currently. So we tried to reproduce the issue with an external device ORICO 8628SUSC-PRO dual bay hard drive dock. It has eSATA (3GB/s) and USB (2.0) Ports. And connected it to a Mac Tower with 10.9.2 OS.
After tried several times with different capacity 500GB, 2.0TB, 4.0TB, etc, the hard drives could all be recognized by Prelude CC without any issue through eSATA and USB connection.
We also tried to connect a Synology 4 bay disk station, but failed. Because it only could be attached with kinds of external hard disks.
How did you connect your OWC device, by eSATA cable or USB? I noticed that your HDD has much higher interface than ours (your device interface: eSATA 6.0GB/s, USB 3.0; our device interface: eSATA 3GB/s and USB 2.0). I’m not sure whether the issue is caused by this. We are still working on this issue. Will keep you update.
Best,
Lin

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