How do I initiate a tech support chat with Adobe Muse if I don't have a url?

How do I initiate a tech chat support with Adobe Muse if I don't have a url?

Hello,
Please follow the steps in the article to contact chat support for Muse.
http://helpx.adobe.com/x-productkb/policy-pricing/support-options-muse.html
Regards,
Sachin

Similar Messages

How do I start a tech support CHAT if I don't want to do the express lane?

I don't want to go through the express lane and talk to someone... I used to be able to start a chat with a tech support person, but there are no obvious links to find it.

Yes, I believe so — quite a while ago. It was only ever offered for certain products, and I don't think it's available for any of them now.

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Any others that have had these issues? I have been very close to resolving my issues with a serial number but everytime I get close to the solution my chat session gets interrupted - even though I am on a very reliable, fast internet connection. Tried to call but the average wait time is 1 - 1.5 hr..

I first blamed it on the wireless and moved to an ethernet connection, which is high speed and very reliable. Then I changed browsers. I didn't allow for any inactive time between replies, but the customer service reps took their time. I have the transcripts that show that I repeatedly asked "are you still there" to ensure I wouldn't loose the connection - but I still did loose it. I tried to call, wait time 1-2 hrs - I think they simply are overloaded.

How can I initiate a "Chat" with Adobe support?

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Kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 3/4/2009)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
See bottom section on AIM 6.5 and 6.8 on XP and Vista.
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or receiving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ability to start either an Audio or Video chat from one end to a recipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this.
Between both of you.
At least one camera (Mac end works better)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to video chat One Way but sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the paragraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
PC end gets AIM 5.9 or Trillian Pro.
The PC end allows the app through the XP Firewall.
AIM 5.9 needs "Tuning" to Camera and Mic.
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) One-Way.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable to AIM 5.9.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
<hr>
AIM 6.5 and 6.8 On Vista and XP
AIM 5.9 or earlier can not be installed on Vista.
AIM 6.5 and 6.8 use a new video codec with a description of "Real Time IM"
AIM have an FAQ page about this
Below the pics is this quote
What do I need to use Real-Time IM?
You and your buddy need to be using AIM® 6.8 or higher to use Real-Time IM. Unfortunately, Real-Time IM does not yet work with older AIM clients, iChat®, or AIM® for Mac®.
See items 5 through 13 on this page for alternatives including Web Browser based ones.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
This is the 2nd version of this tip. It was submitted on Saturday; April 4, 2009, 9:52 PM by Ralph Jonhs (UK).
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

This is the one I have been wating for
http://discussions.apple.com/thread.jspa?threadID=406152
kichat: Look and sound great in iChat!
Ian's First FAQ
Also New Today
http://discussions.apple.com/thread.jspa?threadID=121775
kichat: FAQ 2 - How to get my router to work with iChat?
And
http://discussions.apple.com/thread.jspa?threadID=121665
kichat: FAQ 1 - What do I need to start in iChat ?
11:20 PM Thursday; March 16, 2006

Update to kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now apparently included in Windows XP after Service Pack 2 and above.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
4:24 PM Sunday; December 7, 2008

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:19 PM Friday; December 12, 2008

How do I get Video and Audio Chats with PCs ?: FAQ 3

How do I get Video and Audio Chats with PCs ? (Updated 24/11/05) iChat FAQ 3
Applies to iChat 3.x and iChat 2.x
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
1 Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3
A DSL (Broadband) connection of at least an up link speed of 256kbs.
An AIM or .Mac.com account name.
(hosting Multiple person AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link.
Note: there is also Trillian Which has a Pro version for $25 that can also Video and Audio chat. The Basic just Texts and Audio Chats (AIM does not Audio chat)
Some need the file from item 2 Here
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Nescape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall.
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then, Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound returned to you.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here
My Web Pages
Happy Chatting.
Ralph

Hi Ralph,
Just a type, you misspelled Netscape...
An AIM account/screen name (AOL or Nescape count as well)

Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?

Hello I was charged twice for adobe story plus, I need this problem corrected and a refund issued for one of the subscription charges, I tried chatting with Adobe and they were unable to help me. Where is email support?

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

HT4527 How can I get my iTunes account on my new computer if I don't have access to the old one?

My computer with my iTunes was recently destroyed. How can I get my iTunes account on my new computer if I don't have access to the old one?

Hi erikafromorlando,
You can sign in and download your previously purchased items by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
I hope this helps!
- Ari

How to make text columns with adobe muse

Hi,How to make text columns with adobe muse (like InDesign)?

Multiple columns can be acheived with CSS - http://www.w3schools.com/css/css3_multiple_columns.asp
div
-moz-column-count:3; /* Firefox */
-webkit-column-count:3; /* Safari and Chrome */
column-count:3;
I'm surprised that Muse does not support text columns yet, but perhaps the custom CSS can be added in style tags on page properties. Haven't tried it, but don't see why it wouldn't work.

How do i combine single pages into documents with Adobe?

How do i combine single pages into documents with Adobe?

Hi zebideeplus,
Using Reader, you need to purchase subscription for Adobe PDF Pack to combine PDF files into single document.
Refer: Acrobat.com Help | Adobe PDF Pack FAQ
But, if you need to combine single pages, then it can be done with Adobe Acrobat only.
Let me know if you have further queries.
Regards,
Anubha

TS4425 How do you agree to the latest iCloud Terms of Service if you don't have an iOS device only a Mac computer and an Apple TV with an iCloud account?

How do you agree to the latest iCloud Terms of Service if you don't have an iOS device only a Mac computer and an Apple TV with an iCloud account?

Part 2
Thanks for the feedback Skhorchid. Glad it worked for you too.
A bit later I discovered that Photo Stream was not working on my Windows 7 PC either. If I opened the iCloud control panel and put a check in the box to turn on Photo Stream, and then closed and reopened the control panel, the check mark was gone again. Also, nothing happened when I clicked on the options button beside the Photo Stream check box. I already had version 2 of the iCloud control panel so I could not upgrade further.
I ended up uninstalling the iCloud control panel, rebooting, downloading a fresh copy from Apple, and reinstalling it. This worked and I now have photo stream working on my Windows 7 system as well.

How can I transfer photos from my iPhone to my Mac if I don't have iPhoto?

When I connect my iPhone to iTunes I can't find a way to get hold of my pictures in my iPhone, does anyone know how I can import my iPhone photo library to my Mac? I don't have iPhoto, so it doesn't syncronize by itselt...
Thanks!

Image capture doesn't recognise my iPhone since I upgraded to Lion. Anyone else having this problem, or is it just me?

Just got an ipad air and while creating my apple ID with credit card, I got to itunes gift card/ itunes gift section and was asked to supply a CODE to proceed with the form but I don't have the code. please how how can i get the code?

Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot

The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway.

How can I create a responsive website based in Adobe Muse?

I already created a website with Adobe Muse but I just find out that it doesn't support Responsive Websites. What can I do now? Is there a way to make my website responsive or do I have to redesign it?

Hi there! I`d recommend you to try create website from a ready-made template rather than from very start-up. It`s much easier. I like website templates based upon Joomla http://www.templatemonster.com/joomla-templates.php . Feel free to address it and convience yourself it`s as simple as rolling off a log. Good luck!

How do I initiate a tech support chat with Adobe Muse if I don't have a url?

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