How do I install a purchased update copy of cs6 to windows 8.1?

Spoke to a chat agent yesterday and unable even with his help to download my cs6 update through starting a download of Lightroom, then cancelling it, and then download ing the two files, one .exe and the other the update files.  Anyone have a solution?
Thanks.

you can
1. clear your adobe.com cookies
2. try a different browser
3. download from prodesigntools.com if you follow all 7 steps: http://prodesigntools.com/adobe-cs6-direct-download-links.html and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps.  the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

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