How do I install Adobe Premiere Elements when I get this error message...?
I have bought the DVD bundle of Adobe Premiere Elements and Photoshop. They both come on a single DVD. When I attemp to install Premiere I get the error message... "This installation package is not supported by this processor type. Contact your product vendor".
My laptop is an Acer Aspire 5536, AMD Athlon, 64 x 2 dual-core, 2.1 GHz. I bought it in 2009 and it runs with Vista.
Is my laptop too old or not powerfull enough? Or is there a problem with Vista? Please help.
johnfallan61982
Your problem with the Premiere Elements 11 download blows the following question away, but I will ask it anyway.
If you purchased the bundled Photoshop Elements 10 Premiere Elements 10, how many discs did you receive. It should have been five. And, with Windows Vista 32 bit and Premiere Elements 10 in the equation, you should have been using the disc labelled 1 of 5. Was all of that the case?
What service pack do you have for your Windows Vista 32 bit? And, do you know if your laptop's processor has SSE2 support?
ATR
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In Premiere Elements 11 I get this error message, unable to access location sequence 01/for creating
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What is this and how do I fix it.Some of this may be for Premiere Pro, but the IDEAS are the same for all Adobe software
I am on Windows, but have a few saved Mac discussions that may help (or, may not... but free to read)
Mac and Root User http://forums.adobe.com/thread/879931 -and http://forums.adobe.com/thread/940869?tstart=0
Troubleshooting guide for Mac freeze
http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
Mac 10.8.2 Bug w/PreElements http://forums.adobe.com/thread/1202216
Mac FONTS w/PrElements-11 http://forums.adobe.com/thread/1201281
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When I try to install Adobe Acrobat XI Pro, I get an error message, "Key not valid for use in specified state". What is this?
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Hi,
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ThanksThanks. Something isn't right as I just tried to download the iphoto update - it said it had competed the download but then when I clicked on the download item I get this:
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I purchased mountain lion, but after numerous attempts until my fingers all gone numb, i simply cannot install it on my imac. i get this error message: "an error occurred while installing OS X, you cannot install OS X on this disk......".
please help!
imac specs:
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Message was edited by: markwmsn
(image inserted) -
Hi there,
I have just installed creative cloud on my mac laptop and am trying to download lightroom and photoshop (as a second computer) and am getting this error message
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.4.0.0 Adobe Photoshop Lightroom 5.pkg_5.4 -----------
ERROR: DW006: Apple Package failed to install successfully.
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http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html -
How do i install adobe premiere elements 12 onto laptop without a cd drive
Hi I am needing help installing Premiere Elements 12 onto my new laptop without a CD Drive.
longhorn
What computer operating system is your Premiere Elements 12 going to run on? After you install 12, please do not forget to install the 12.1 Update using an opened project's Help Menu/Update.
An external DVD CD burner is relatively inexpensive and could be a worthwhile addition to your computer resources as n2deep suggests.
If you have any problems with the download of installation files as per John's suggested route, please consider the following web site as the source
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
Major thought for this route, you need to read and carry out carefully the "Note: Very Important Instructions" on the web page in order to avoid an Access Denied message.
These are Adobe tryout files into which you can insert your purchased serial number during installation.
Please review and consider and then, when you have the time, update us on your progress.
Thank you.
ATR -
I have the error message box saved as a PDF, but can't post it here. Anyways, if anyone has any idea how to stop this from happening, I would greatly appreciate. [email protected]
Thank you!I'm having the same problem on Windows 8.1 with the latest version of PP CC. I seem to only have this problem since the last update, although I don't necessarily edit every day. The problem mostly occurs when I close a project and exit PP, but I have had it a couple of times while the program is open.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Adobe QT32 Server.exe
Application Version: 8.2.0.65
Application Timestamp: 5486d9b1
Fault Module Name: QuickTime.qts_unloaded
Fault Module Version: 7.76.80.95
Fault Module Timestamp: 542dbdf4
Exception Code: c0000005
Exception Offset: 0005ccf9
OS Version: 6.3.9600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5861
Additional Information 2: 5861822e1919d7c014bbb064c64908b2
Additional Information 3: a10f
Additional Information 4: a10ff7d2bb2516fdc753f9c34fc3b069 -
After installing a iTune upgrade I'm getting this error message
iTunes could not connect to the iTune store. Make sure your network connection is active and try again.
Anyone have any ideas?Are you running any of Symantec's (Norton) or McAfee's Internet security products or anything similar, or an antivirus/antispyware application? There have been reports that some such utilities treat an upgrade to iTunes as a new application and can block the application from connecting. So you have to go in and reset the utility to allow iTunes. The same thing can happen if you upgrade the security product (this has particularly been a problem with recent McAfee upgrades).
Check the settings for your utility. If iTunes is still listed, remove and re-enable the exception for iTunes. Consult your utility's documentation for the appropriate procedure; you can find instructions for Norton on Symantec's web page for iTunes. You may also need to check the built-in Windows firewall as well.
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Problem installing adobe premiere elements 12
How do I install adobe premiere elements if the serial number given on the box is invalid?
you must have a valid serial number, Error "The serial number is not valid for this product" | Creative Suite
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I keep getting this error message when I try to open a project?
Projects created with Adobe Premiere Pro and Adobe Premiere Elements are not compatibe. Please use the appropriate application to open this project.
I have tryed to open old projects/start new and just keep getting this message.
Thanks in advance for the help.Leha23
Thanks for the follow up. Let us go through the usual drill for users of Premiere Elements 8 (not too old from my point of view).
1. Are you working from the 8.0.1 Update of the program? That is very important for everyday performance of the version.
2. Do you have the automatic features of Background Rendering and AutoAnalyzer turned off. Very important since they are major grabbers of computer resources. Both are in preferences, Background Rendering in the Premiere Elements workspace Edit Menu/Preferences/General and AutoAnalyzer in the Elements Organizer workspace Edit Menu/Preferences/AutoAnalzyer options.
3. Let us try flushing the preferences...the path for Windows 8 64 bit would be
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
8.0
and in the 8.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not do the job, the delete the whole 8.0 Folder in which the Adobe Premiere Elements Prefs exists.
Make sure to be working from Folder Options Show Hidden Files, Folders, and Drives active so that you can see the complete path.
I did not see anything in Hunt's link that cited your error message specifically. It appeared to be an overall troubleshooting article on damaged projects. I did not go down that path since you said that you are having the error message problem with new as well as old projects.
About 3 years ago, I worked with another Premiere Elements 8 user with this same error message. In that case, it spontaneous disappeared. When you get this error message, does it present with an OK or Continue button? This problem has been reported before here and with Premiere Elements 8.0/8.0.1. In each case, the core of the problem was left undefined.
Looking forward to your follow up.
Thanks.
ATR -
what do I do when I get this error message?
NO, I still have the error message/problem. It started with my hotmail account. So I deleted/removed it and started a new yahoo email. I am now getting the error message on yahoo email. It doesnt hapen on my gmail account nor my exchange UCSD email and this is only on my MAC...my ipad works fine. All emails run fine on the ipad. Its so frustrating.
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question: Trying to install Adobe Premiere elements 12. When it gets to "Installing required Shared Technologies" stage it gives errror "Setup has detected that Adobe Bridge CS5 (Bridge.exe) is currently in use. Please close all running exe(s). Nothing is running when trying to install this, have been through this process several times. Found undertroubleshooting to delete files PDAppFlex.swf and PDAppFlex-app.xml and have done that as well. Any help will be greatly appreciated
Try Error "Installation cannot continue until... Adobe Bridge is closed" | Installation | CS5
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How do I re-install adobe premiere elements on the same computer? Original installation had error -
How do I re-install adobe premiere elements 11 on the same computer. Original installation had error - missing dll file.
What computer? What exact error? Details are everything...
Mylenium -
I have downloaded Adobe Photoshop digitally but when I activated adobe I keep getting this error message Adobe Premiere.exe - NO DISK - There is no disk in the drive. Please insert a disk into drive/device/harddisk/DR1
It sounds like you downloaded the wrong application, namely Adobe Premiere Elements.
If you meant Adobe Photoshop Elements, you're in the wrong forum. This is not the Elements forum.
Here's the link to the forum you want:
https://forums.adobe.com/community/photoshop_elements/content
If you mean Photoshop proper, since you are posting in the Photoshop forum, give version details and your system specs.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
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