How do I install "Apple Mobile Device", how do I install "Apple Mobile Device"

I am trying to move my iPod library (all CD's I have downloaded to iPod) to my iphone but it is telling me "iphone cannot be used because the Apple Mobile Device is not installed"  yet there are no instructions on how to do that.  No icon appears when I plug my iphone into the computer.  I have an Itunes account already but have never purchased anything ......What gives here?

You need to uninstall iTunes and all its components then reinstall in the order shown in the article below:
http://support.apple.com/kb/TS1538

Similar Messages

  • Im trying to install itunes but it keeps telling me "service 'apple mobile device' failded to start verify that you have sufficient privileges to start system services" how do i fix this?

    im trying to install itunes but it keeps telling me "service 'apple mobile device' failded to start verify that you have sufficient privileges to start system services" how do i fix this?

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT1926 When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start.  Verify that you have sufficient privileges to start system services".  How do I fix this?

    When trying to install iTunes, I'm getting the following error "Apple Mobile Device failed to start.  Verify that you have sufficient privileges to start system services".  How do I fix this?

    SAME EXACT PROBLEM! SO FRUSTRATED AND ****** OFF!

  • Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. How do we fix?

    Apparently a recent update did not install correctly and we get a message: Service (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start systen services, How do we fix this?

    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
    2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

  • I did the recommended re-install to resolve the missing MSVCR80.dll file. This worked, but I am now stymied by two error messages: "Apple Mobile Device failed to start" and "Apple application support not found". How to overcome?

    That worked, however I now get two error messages when I install I Tunes:
    o  Apple Mobile Device failed to start.
    o  Apple Application Support not found.
    This were of course deleted in the recommended re-install procedure to resolve the dll file, but repeated uninstalls and installs simply bring up these two error messages with a recommendation to install I Tune again. Installing the new I Tunes version seems to be problematic per the discussion groups and has no simple solution. SHould not the Genius bar be able to resolve this at an Apple Store? Want to buy a new I Phone 5S, but this problem effectively stymies this.

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

  • Error message saying this device cannot be used because Apple mobile device service is not started.  What does this mean and how do I start service....had these devices for over a year now??

    When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started!  What does that mean and how do I start service?  I've had these devices for over a year and update and sync regularly and have never seen this message before!

    I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

  • When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"

    When connecting to Synch how do I fix "The iphone cannot be used because thr Apple Mobile device service is not started"

    Refer to this article to restart AMDS:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567

  • HT201413 How can I download & install Apple iPad drivers? PC says iPad is 'unknown' device and the ipad fails to sync w/iturnes.

    How can I download & install the correct Apple iPad2 driver for Windows Vista?
    I installed iTunes, but cannot sync with iPad.  PC says iPad is an 'unknown' device' and it is not recognized by iTunes.
    Thanks for any help.

    Device Not Recognised  >  http://support.apple.com/kb/TS1538

  • I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes:Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufac

    I am trying to update my iTunes to 10.5.1 so that I can upgrade my 3GS phone but am getting the following error message when trying to install the itunes: Install step failed: Run pre upgrade script for apple mobile device support. Contact software manufacturer for assistance. I am on a MacBook pro running 10.5.8 OS. Has anyone seen this before and how can I get it resolved.
    Thanks for your help in advance....

    Did you ever figure out the problem? "Contact Software Manufacturer"?? That sounds ominous... I've got the same issue and I'm pretty durn aggravated right about now....
    Thanks!

  • Is there a Definitive Answer? Apple Mobile Device Support won't install

    Firstly apologies, i have lost track of the number of threads i have read on this site, but none seem to resolve the issue. I am running Windows 7 64Bit (Professional), also have the same problem on a XP SP3 laptop... but the works laptop will allow the install, also win7 64 bit (but not alllowable software so need to uninstall)
    I have mangemed to finally install Itunes and all associated software packages to 10.7.21, following months and months of hassle (last working version of itunes was down in 10.1.??)
    BUT, frustratingly i still cannot get Apple mobile Device support to install. Before any one asks the obvious questions i have tried just about everything (assuming the one i havent tried is the one that works)
    I have extracted the install file and ran that seperately, yes as administrator (both right click and forcing the compatibility in the file properties), both accounts on the machine, also created a new account and tried on that. Same issue as most people, failed to install and rolled back
    I have tried installing whilst in compatibilty check and get a report that it is an incompatible application.
    When opening Itunes itself i get a message that i need to install the 64bit version.
    This is starting to get seriosly annoying in that my iphone 4 has now also decided to fail during an update to ios6... serves me right for listening to one of the genius's instore.
    Anybody with any ideas please throw them this way. Next step is to format machine and start from scratch

    So, after another evening of trawling the internet i found the following and decided it was worth a try
    http://randomwindowstips.wordpress.com/2009/12/08/windows-7-itunes-9-software-is -not-installed/
    The following is taken straight from Aurelius, so huge HUGE thanks. (This works if you still have 10.6.3, failing that, if you know anyone that has the latest version, this is how i got this **** programme to actually work (or wait, as this will be updated shortly!!) I had at this point let everything install from Itunes installer and again had the rollback on the AMDS.
    Copy the following folders from a working machine to your machine (apologies if you don't know anyone with a working copy, keep an eye on the link as it will be updated)
    C:\Program Files\Common Files\Apple\Mobile Device Support
    C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    Next, type regedit into windows search and allow the programme to start. Go to the following address:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apple Inc.\Apple Mobile Device Support]
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Apple Mobile Device]
    Right click and export the files. Next you need to copy them to your machine and double click them and allow to install. Restart and hopefully all is finally well (or it was on mine).
    Good luck to anyone who finds this.

  • Apple Mobile Device Support won't install, keeps rolling back..

    I'm using Windows 7 64bit and i have everything updated. Since I've upgraded my iTunes to version 10.1, I can't sync my iPod Touch with it anymore.
    Each time I plug my iPod in,
    - the iPod could be detected by windows but not iTunes, and I keep getting the same error message " "This iPod cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64bit version of iTunes""
    - my iPod shows up as "Apple Mobile Device USB Driver" in devices and printers
    After searching through the internet, I've tried many fixes but none of them worked. I've tried,
    - downloading the latest iTunes and uninstalling it and reinstalling it again and again
    - uninstalling step by step and completely removed everything as guided by this website (http://support.apple.com/kb/HT1923)
    - extracting the AMDS MSI file from the iTunes64setup and run it separately
    - copying the registry files and the whole Apple Mobile Device Support folder from a Vista machine as recommended in some websites
    - creating a new user account with admin rights and reinstalling iTunes again after completely removing everything
    I've read a post (http://discussions.info.apple.com/thread.jspa?threadID=2531860) in which the user encounters a similar problem as well, and apparently the user solved this problem by replacing the files in C:\Windows\System32\DriverStore\FileRepository\netaapl64.infamd64_neutral26aa9fb28983e9b5
    C:\Windows\System32\DriverStore\FileRepository\usbaapl64.infamd64_neutral36363f69e6e22c1b
    with files he had extracted from the CAB files within the AMDS MSI installer from the iTunes64Setup download.
    But the problem is, whenever I try to extract the netaap164 and usbaap164 files from the AMDS MSI installer, using WinRAR, it says that the archive is corrupted and thus I won't be able to extract these files out.
    Can anyone give me any suggestions or teach me what to do? I'm really stucked and lost now. Thanks in advance. =)

    After a couple days searching the internet for a solution I pieced togetherwhat my problem was from several forums and fixed it; maybe my solution/problemis similar to all of yours. (NOTE: I’m running Windows XP Professional, 32-bit,with Service Pack 3 – so you’ll have to translate my issue into your Windows 7format because I have no idea how to operate things is that version of Windows.)
    I traced the error to the Apple Mobile Device USB Driver under"Universal Serial Bus Controllers" as others have too (everything inthe iTunes installation would install perfectly well except for Apple MobileDevice Support). However, my problem wasn't with the driver itself -- I had amissing .dll file on my computer for the Hardware Update Wizard (whenever Iwould 'right click’ any USB driver and select "Update", HardwareUpdate Wizard would not open; nothing would happen).
    So, I went searching for this problem next, and I found this website: http://kf.livejournal.com/208963.html?view=2699587#t2699587
    The page suggests that the problem is a missing .dll file called “newdev.dll”that should be located in “C:\WINDOWS\system32\” (again, I don’t know theequivalent folder for Windows 7, so someone else will need to find out where “newdev.dll”belongs) – I did a search of the .dll file on my computer and found it missing.However, I found another copy of it on my computer using “Seach Everything” (foundhere: http://download.cnet.com/Everything/3000-2379_4-10890746.html)– but, you can also use the Windows Search tool. There were copies located in “C:\Windows\system32\dllcache”and “C:\Windows\ServicePackFiles\i386”. (I would suggest searching for itrather than locating it manually in Explorer in case its in a hidden folder.)
    I copied one of the preexisting files of “newdev.dll” and pasted it into “C:\WINDOWS\system32\”.Then I tried re-installing Apple Mobile Device Support and it worked (norolling back installation). When I plugged my iPhone back into my USB “AppleMobile Device USB Driver” reappeared under “Universal Serial Bus controllers”in “Computer Management” – all I had to do was “Enable” it again and I hadaccess to my iPhone in iTunes again.
    Also, I had copied a preexisting file of AppleMobileDeviceSupport.msi to mydesktop prior to uninstalling everything, so when I tried to reinstall iTunesand Apple Mobile Device Support failed to install all I had to do later when Ifound the solution was reinstall AMDS. If you do not have a copy of “AppleMobileDeviceSupport.msi”try completely uninstalling everything (like so many other forums suggest, asdoes Apple, here: http://support.apple.com/kb/HT1925),and reinstall iTunes with the Hardware Update Wizard .dll file replaced. (I can’tsay if this entire reinstallation will work since I only had to install AMDS.)
    Hope my problem was your problem as well.

  • Apple Mobile Device Ethernet fails to install

    Hi,
    I have tried to install on my laptop running Windows 7 the "Apple Mobile Device Ethernet" driver several times, but each time, I get an error message saying that there's not enough system resources to complete the requested service. All other iPhone features run just fine (synchronising, copy, ...).
    I already desinstalled and re-installed iTunes and all others apple software. I also deactivated my antivirus (Avast) during the installation, but nothing works.
    Can somebody tell me how to proceed?
    Thank you in advance for your help,
    François Chalumeau

    Most people these days dont have an "additional" landline.
    Perhaps it's a result of having T-Mobile for so long, or I'm just paranoid, but I'm used to my cell not being terribly reliable (where I live is also a factor) so I guess I hang on to the landline just in case I should need to make an emergency phone call, and just don't have the time to power cycle a mobile.
    Also casper, please dont use the word likely if you are confident .....they just dont go together well.
    My confidence is a result of my never having an issue with Apple hardware/software that wasn't eventually resolved in some capacity. I'm not an Apple engineer, so I can't really come out and say "Apple will have a new copy of the installer file in 72 hours," now, can I?
    This issue is not a Vista problem. I can easily open and run 32bit itunes8. My windows installer is fine and everyone else that gets this pop up is fine too. My concern is why is this working on so many other 64 bit vista machines. Can anyone explain a possible reason for this?
    I think the obvious suggestion is that perhaps there is an issue, if not life threatening or immediately evident, with the machines it won't work on. If the installer file is broken, I would think it wouldn't install on any computer, anywhere, ever. I don't think the issue is "You have Vista, you're screwed." I wouldn't really suggest that, because I don't think someone would shell out money for a machine with an OS that doesn't meet their wants and needs. And while Vista does have issues, so does XP and so does OS X.
    CG

  • Apple Mobile Device Service does not install

    Hello @all,
    I've got a big problem.
    I've installed the 8.1 Update of Itunes and Apple Mobile Device Service would not be installed. After registering modules the setup reverses all actions.
    Now I can start Itunes but my IPhone can't sync. Theres a German Message like: "This IPhone can not be used because it needs software wich is not installed. Pleas start the ITunes Setup to uninstall Itunes and reinstall the ITunes 64-Bit Version."
    I've uninstalled all Apple components on the PC, cleaned up the registry... but it doesn't work. An older version of Itunes doesn't work too. What can I do? Please help me.
    My system is Windows Vista Ultimate 64-Bit

    Hello DM06851,
    Thank you for the details of the issue you are experiencing with installing the latest iTunes update.  I recommend following the steps below:
    Resolution
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    I understand that you have already uninstalled iTunes, but when you get to this step, it is important to uninstall iTunes and the related components in the order listed in the link for that step. 
    You can find the full article here:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    I recommend the following article if you continue to receive an error:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I am installing itunes and it is coming up with 'apple mobile device' error

    I am trying to install itunes and this comes up.
    Service ' Apple Mobile Device' Failed to start. Verify that you have sufficient privileges to start the system services.
    any help.

    Hi dannybwfc!
    Here is an article that will help you restart this service:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • HT204053 i want to use one apple ID for multiple devices. how will i be able to load the apps on all devices?

    I am trying to set up 7 new ipads with the same apple ID. How will i be able to pay for the apps once and identify that the other devices should load them too?
    Lindsey

    If they are using the same apple ID, then you don't need to worry. You can install apps on as many devices you want.

  • How can I make my phone number active when viewing from a mobile device. My phone number is in my header in CSS

    How can I make my phone number active when viewing from a mobile device. My phone number is in my header in CSS

    See this support document http://support.apple.com/kb/HT5661

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