How do I install Firefox updates? I have 13.0 and cannot install updates.

How do I install updates? I have tried everything on your website, and nothing works. I have a Mac 10.7.5 and have NEVER been able to install updates. The bar just keeps moving when I tell it to update, but nothing ever happens. It will do this for hours, but never updates. Telephone help would be very helpful. I would appreciate being able to talk to someone who could walk me through this process. Now my bank account site has a message that tells me I need to update Firefox.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 25.0.1: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

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