How do I install LR on second computer without disk or serial number

I need to install LR onto a new computer.  I cannot find the LR 3 dish but I do have the Adobe order number for my purchase of LR3,  but I do not have a serial no. or codes for installing LR 3.  I do have the LR 5 upgrade disk.  I have tried to chat with Adobe about this but the message to chat says " Please quit and restart your browser to start a new chat session".   I do not understand the specifics of how to quit and start a new chat session when I am on the Adobe support page.  If I could get instructions on how to get to the chat that would be great!  Thank you so much!

There is a way to get your serial numbers. You will need both the Lightroom 3 number as well as the Lightroom 5 number because you will be installing an upgrade version. First of all you need to set your folder options so that you are showing hidden folders. Then you need to go to C:\ProgramData\Adobe\Lightroom. Use Notepad to open the Lightroom 5.0 registration.lrreg. Both serial numbers will be there. They will not be broken into groups of four numbers, but you can figure that out, I'm sure. Then you can install Lightroom on the new computer and use those serial numbers to activate it.

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