How do I install Printer Canon MF6550?

Hello,
I'm trying to install the Canon MF6550 and I can not get it to print. When I go to add a printer "Canon MF6500 Series (UFRII LT)" shows up. I select it and then go to "select printer software" and select "Canon MF6500 Series UFRII LT (US)" but when I go ahead and try to print I get this message "Cannot communicate with the printer, or the printer is not supported, check the printer connection and add it again. Then, if the print dialog box has a printer info button, acquire the printer information: 10322"
I'm not sure what I'm doing wrong. Any advice would be great.
Thank you so much,
Anna

Hello Anna and welcome to Apple Discussions.
The UFR II driver used by the Canon MF series requires bi-directional communication. This is usually no issue with the printer connected directly to the Mac via USB cable, however if the printer was connected to some other device, such as a wireless router, a USB print server or even another computer and shared, then the driver is unable to function correctly and shows the error you are currently getting. If you do have the printer connected directly to the Mac via a USB cable then the cable may have a fault and is stopping the communication with the printer.
Also, not sure if this model supports Ethernet connections, but if it is connected via Ethernet to your Mac then there could be a problem with firewall settings or port filtering.
Can you reply with how you have the printer connected to your Mac.
Pahu

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