How do I install the Apple device driver on my laptop?
My iPhone 4 is stuck on the "connect to iTunes" screen and won't enter recovery mode after trying to update my phone to iOS 7.0.2. My laptop "can't find a device driver" and iTunes won't detect my phone at all, neither will my laptop. I need help with this problem. I have tried uninstalling the orginal device driver and I can't find a device driver downoad on Apple's website to replace it, so now I have no driver whatsoever. I have "held the home button down for about 15 seconds" whilst the phone was on and again while it was off. Is this a problem many people are having?
Many thanks, Joe
Hi there Joe Foxwell,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.
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