How do I install the new version of itunes
I've been trying to download the newest version of itunes for the past month and I have yet to be able to install it. I haven't been able to connect my new iphone to my itunes to sync my music. When trying to install the newest version I come across this message:
"There is a problem with this Windows installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor." The same thing occurs when trying to download the newest version of QuickTime.
What do I do???
Start here: HT1923 Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7.
Basically remove all Apple software, reboot, reinstall.
tt2
Similar Messages
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"The iTunes server could not be connected..." How do I install the new version of itunes now?
Every time I try to check for updates I get this message across my screen.
"The certificate for this server is invalid. You might be connecting to a server that is pretending to be “ax.itunes.apple.com”, which could put your confidential information at risk. Would you like to connect to the server anyway?"
After which it informs me the user could not be connected.
I need to update so I can sync my phone that just got replaced. Is there any way to do this?Refer to this article:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/TS1814 -
I installed the new version of iTunes today. It's 12.1.1. After completing the installation, including restarting my computer, I was no longer able to use Windows Internet Explorer. Has anybody else experienced this? If so, how did you fix Explorer? I was using Explorer 11 and Windows 7, installed on an HP Pavilion g series
Never heard of that being caused by installing iTunes. Try asking on a Windows forum. This isn't a problem with iTunes or any other Apple product. If you believe it is, uninstall iTunes. If the problem persists, you'll have to seek advice on a Windows forum or contact Microsoft for support.
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Since I'd installed the new version of iTunes, iCal and Address book do not sync with my iPhone 3GS through iTunes anymore and I get an error message stating that iTunes can not sync with this iPhone. Was must i do to correct this issue and if i must, how dI reintall iTunes without loosing my content?
P.S. I am able to sync postcasts and music though!http://support.apple.com/kb/TS3694
http://support.apple.com/kb/TS3125
http://support.microsoft.com/kb/299357 -
'm having a problem with downloading and installing the new version of itunes for windows (11.1.4) I have done everything the troubleshooting article has said and it is still not working properly. I have even done a repair to see if that works and it has not. Has anyone else found a new way to get it working?
Try Troubleshooting issues with iTunes for Windows updates.
tt2 -
So basically when I installed the new version of iTunes and reopened the program it was as if I started brand new. All of my playlists, songs, and podcasts no longer exsisted. Is there a way to restore everything back to normal? I still have all of the files on my comp, but re importing them wont bring back my playlists...
See Empty/corrupt library after upgrade/crash.
tt2 -
I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I attempted to install the new version of itunes and I keep getting a R6034 error
I attempted to install the new version of Itunes and I keep getting a R6034 error. What do I do?
Hi davemac123,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy -
I can not install the new version of itunes.
Everytime I try to install the new version of itunes my system locks up. I am logged in as administrator so I know that is not the problem. Any suggestions?
FYI
I had to turn off my anti-virus completely to get the install to work. -
I installed the new version of Itunes and it created havoc
Yesterday I installed the new version of ITunes. This am I lost all of my audio. I did a system restore (on a PC using Windows) and it got rid of ITunes. I had to get a remote tech. from DELL to reinstall the audio, which is ok now. I uninstalled all versions of ITunes and re installed the older version but now I can not get the ITunes library into the newly installed older version. It tells me it dosn't recognize the program that created it. It does have both the older and new files I think. I don't want to have to reinstall all of my CD's. Can anyone Help. I hope so.
Dell PC Windows XPOh ok...try using a third party program such as YamiPod or CopyPod, both free and will let you rip your iPod onto your iTunes.
Or do it this way: http://docs.info.apple.com/article.html?artnum=300173
Sorry, I am getting tired and easily confused. Time to call it a night.
Good Luck,
Rachyl -
Formating LapTop Then Installing New Version of iTunes
I formated my laptop windows 7 64-bit, which had the old version of iTunes.
Then I install the new version of iTunes but now I can seem to find or see my
apps or music, on iTunes anymore. help please. Thanks!You erased them.
Did you back them up before you erased them?
Then did you restore that backup to your newly erased computer? -
I cannot install the new version of iTunes on my PC. Keep getting message, apple mobile device failed to start.
Follow the directions of tt2 in https://discussions.apple.com/thread/5822086
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When I get to the service section when I try to install the newest version of iTunes I get an error message. I'd really like to be able to connect to the Apple Store but can't figure out how to get those "sufficient privileges to start system services" and there doesn't seem to be any help on the Apple Support section of their Website - at least that I can find. Can anyone help me?
I uninstalled the older version of iTunes. Apparently there was a .dll missing. I also uninstalled Safari since iTunes apparently uses some of the same applications as iTunes. It's getting frustrating not being able to buy books or access the books I already have.
Thanks for any help you can provide. Sometimes computers mystify me.I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help? -
How do i install the lastest version of itunes
How do i install the lastest version of itunes
Click here for it. If you're using Mac OS X, it needs to be version 10.6.8 or newer.
(102266) -
I can't install the new version of iTunes or delete the old version
i have a new iTiouch and can't load the new version of iTunes. it downloaded fine but said installation failed because the "older version of apple software update" or something like that. so, i uninstalled and deleted (or thought i did) all the itunes programs i could find and still get the same error message. i can download but can't install the 9.0.2 iTunes because for some reason it thinks i still have an old version of iTunes. How can i get rid of the old version? thought i got rid of it all. i did a search for all files relating to itunes and apple and deleted them but some how it still thinks i have an "old version". i need the new version installed so i can use my new itouch. HELP!
it downloaded fine but said installation failed because the "older version of apple software update" or something like that.
Download and install the Windows Installer CleanUp utility from Microsoft:
[Description of the Windows Installer CleanUp Utility|http://support.microsoft.com/kb/290301]
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appear in CleanUp, select any *Apple Software Update* entries and click "Remove".
Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time?
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