How do i keep my apps from closing when i click on the numbers button on the keyboard?

Hello. Recently i have been having trouble with my ipod 4th generation. When ever i open the keyboard and tap on the icon to type in numbers or symbols the app closes. It happens on any app including safari. Please help!

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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How do i keep my apps from closing when i click on the numbers button on the keyboard?

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