How do I keep the Character panel open and why are my font examples fuzzy?

Hello,
I am unable to keep the character panel open while editing text.  The options will not open in the top tool bar next to  color and stroke.  The link to the character panel is in the top bar, however, I must click it each time to open.  Problem 2, is that even after opening the character panel and opening the drop down box, the 2nd column of text, the column that shows the font examples, is blurry. I've been dealing with this for some time, but had a little extra time today to ask for help.
I am using a PC and using Illustrator in Creative Cloud 2014.1.1 Release, 18.1.1(64-bit).
Julie

Hello,
Thank you for the reply. When I do Window > Type > Character still the palette opens up and I want it to actually be in the bar at the top. I  just opened an ai document from one of their tutorials and the characters are now open on top.  The dropdown is still wonky.
The left side is very sharp, the right side is fuzzy.

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