How do I know if I should restore an iPhone from iCloud or iTunes?

I'm trying to help my boss's son...he needs to restore his iPhone and he has been backing it up with both iTunes and iCloud. Which should he use? Is there a way to check what specific apps are backed up?

Apps are not backed up at all on itunes. You should be storing everything on your computer. if you are doing that, then the apps will be synced back to the iphone when restoring.

Similar Messages

How can I restore my iPhone from icloud with 2 different accounts?

I have two accounts. When I restore my iPhone from icloud with account A, the apps I bought with account B cannot be restored. What can I do?

The iCloud account is different from the iTunes store account, although you can use the same ID for both. in your case you can only use one iTunes account at a time to get previously bought apps, music, etc.Once you change to the other one, the stuff from the first account is deleted. In other words you can only realistically use one iTunes account. The same goes with iCloud. you must now decide which account for iTunes you want to stick with. apple does not let you merge two iTunes accounts.

How do i get my contacts back on my iphone from icloud?

How do i get my contacts back on my iphone from icloud?

Look Here:
http://support.apple.com/kb/HT1296

Can i restore my iphone from icloud, but from a few months back?

can i restore my iphone from icloud from a previous back up, running back to may?

I believe only the most recent backup is saved in iCloud, if that's what you're asking. If you haven't done an iCloud backup since May, then you could restore from it. Otherwise, I believe it's been overwritten.
Here's a good article about iCloud backup and restore:
http://support.apple.com/kb/HT4859

Restoring New iPhone from iCloud

I'm trying to restore my new iPhone from iCloud. However, whenever I get to the Choose Backup screen, i choose the one that I want. However, as soon as I click it, it says that it "Cannot be restored". Help!

Hi there ejalsfjalskdjfalskdfja,
I would recommend taking a look at the troubleshooting steps found in the article below.
iCloud: Troubleshooting restoring an iCloud backup
http://support.apple.com/kb/ts4036
-Griff W.

Just restored my iPhone from iCloud. My wife and I have always shared one iCloud ID. But since my restore, when a call comes in, it rings on both my phone and hers. How can I make this stop?

Just restored my iPhone 5 from iCloud. My wife and I have always shared one iCloud ID. But since my restore, when a call comes in, it rings on both my phone and hers. How can I make this stop? We had it all set up fine before the restore, and there was a trick to it in the settings. I've noticed that since my restore, her phone has picked up what looks like the symbol of a phone in the upper right corner of the display, right next to the Bluetooth symbol.

Hi Big Slick,
Welcome to the Apple Support Community!
It sounds like your iPhones may be using a new feature in iOS 8 called Continuity. The following article and information explains how to set up this feature for phone calls. You can review the information on the setup to reverse this effect. My suggestion would be to turn off FaceTime on one of the devices.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity
Phone calls
With Continuity, you can make and receive cellular phone calls from your iPad, iPod touch, or Mac when your iPhone is on the same Wi-Fi network.
To make and receive phone calls, here's what you need:
Sign in to the same iCloud account on all your devices, including your Mac.
Your iPhone and your iPad or iPod touch need to use iOS 8 or later. Your Mac needs to use OS X Yosemite.
All devices must be on the same Wi-Fi network.
All devices must be signed in to FaceTime using the same iCloud account. This means any device that shares your Apple ID will get your phone calls. Look below for instructions on how to turn off iPhone cellular calls.
Wi-Fi Calling needs to be off. Go to Settings > Phone. If you see Wi-Fi Calling, turn it off.
Cheers,
Joe

How do you know if you should return your iPhone 3G due to malfunctions

Well I have been having some problems with my iPhone lately but I'm not sure if it is something that I can fix on my own or if it is a defect. Here are some of the things I have been experiencing.
1) Like a few others on the boards my phone has been resetting its volume. Each time I put it to 100% volume when I check what level it is under the settings it always goes down to around 50% or less. I know I did not touch the side buttions because it has even done this while it is charging, while I'm not touching it, or when it is just sitting on my desk.
2) My sound just completely stops working. THe keyboard click often turns off without me doing so, although it is still marked as being on under settings. My text ringtone often goes silent as well while under settings it says it is supposed to be the "horn" for example.
3) And just recently my iPhone just completely went blank. I have about 45% battery left and out of nowhere my screen goes completely black. I'll get a text message the screen will flicker and then go back to black. I tried plugging it in and the screen appeared for a second and then went back to black. The phone is on however because I am still able to receive texts.
I would just really appreciate your guys' help. I'm not sure if I should take my phone back and exchange it. I definitely love the phone but I know I'd love it even more if I didn't have to deal with these issues. And if it is defective do I just go in apple and explain my issue or problem?
Thanks!

Do a search for "List of common problems" on this forum and cxheck if your phone has these problems too.
Then write the list down and take your phone back to the place you got it from.
They should be very helpful and exchange for a new one... but when you get the new one check in the shop that the common problems dont exist on the replacement!

My photos did not fully restore after I restored my iPhone from iCloud.

How do i get my old photos back?

I am having the exact same issue and I've tried restoring 3 times already and only a few pictures get downloaded but the other ones (over 1000) are just greyed out and won't load... If anyone has a solution please let us know, I have looked everywhere online with no success!

How can I set all of my songs to play from iCloud with iTunes Match once I've deleted the original file from my computer?

I'm sure this question has been asked and answered, but after days of looking I cannot find a solution. I would greatly appreciate any advice. I have iTunes Match and recently deleted all of my music intentionally because I plan on using iTunes Match for a good long time and I also know that I can download my files in bulk if I ever the need arose. That being said, now I am having to individually click on songs to make them play. I will get the message "The song 'x' could not be used because the orginal file could not be found. Would you like to locate it?"
Then I click "Cancel" and the song plays from iTunes Match. Is there a way to make this happen for all of my songs? Thank you in advance!

Hey I had the same problem-
The fix to solve the error was quick and easy:
-Go to My Music tab and click on the song view to show all tracks.
-Then simply organize by the iCloud Download column. (if not shown, right click the column menu)
-The songs without any sort of iCloud icon shown are the ones with the error as you mentioned.
-Select all of those and hit delete. It will then ask to delete off of iCloud but make sure to click NO.
Voila no more annoying error on every SINGLE track over and over. I felt your pain, and now we are free!

Restore my Iphone from Iclouds previous saved date

Sure is more difficult than I thought. 24 hours and I am still trying to restore from a previous back-up date, because I lost a note sheet with all my passwords. I guess never trust that anything will work seamlessly. Can any one tell me is there a better way to restore from a previous back-up with out so much delay?

Again, iTunes only keeps one normal backup, per device. Any other backups listed are backups created from restore points. These are time/date stamped & are not overwritten.

HT4865 how i got my contact list back to my Iphone from Icloud?

This morning I make a misstake to turned of the contact list from my Iphone. then all contact list are gone????

Tap Settings > iCloud
Switch Contacts On.

Issues restoring iphone from icloud

Hi,
Every time I try to restore my iphone from icloud it says, "unable to back up from icloude because wireless connection interrupted". My phone is plugged in and connected to wi-fi...I also tried having my iphone plugged into my computer while backing up. Neither worked. What do I do?
Thanks.

Is your iPhone have a strong Wi-Fi connection? Have you tried testing on another Wi-Fi network?
Take a look at this Apple document -> iCloud: Troubleshooting restore issues with iCloud Backup
Troubleshooting issues during a restore
If you receive an alert during the restore, be sure to note the text of the message, and cross reference it in the Alert Message matrix in the fifth major section of this article.
Keep in mind that restoring is dependent on being connected to the Internet, so the faster your connection, the faster your restore will be. However, even with a fast broadband connection, it can often take around 1-4 hours per gigabyte to complete a foreground and background restore. If you are traveling between countries, you may need to allocate even more time. iCloud is tuned to provide you with the best service in the geographical location you most frequently connect from, and in regards to iCloud Backup, the geographical region you created the original backups from.
If you receive connection errors, or timeouts, while restoring, you should verify your device has a valid connection to a fast Wi-Fi network and that it's plugged into a power source. Then, let it work. A good way to do this is to start the restore an hour or two before you go to sleep. That way, you can input any needed information after the iOS device restarts and the background restore starts, but you will be less likely to use the phone during the background restore. This will allow it to proceed without interruption. Background restore is designed to allow you to use your phone normally, but if you are getting errors, or having trouble completing the restore, it's best to avoid any possible network interruptions and maximize the resources the iOS device can allocate to the restore process, by allowing it to work uninterrupted. Of course, you can check the status of the recovery by unlocking the screen or by reviewing the progress of downloaded applications or Camera Roll content, but in an error-prone situation, it's best to avoid doing work and launching apps unrelated to the restore process.
As noted earlier, you will receive prompts for your Apple ID and other passwords. This is normal. When you are restoring to a device that you have already backed up from, you should receive fewer prompts to re-enter passwords, but if you are restoring to a new device, it is expected that you will have to re-enter your passwords again. This is done to preserve the integrity of your accounts.

HT4859 Restore iPhone from iCloud

I am trying to restore my iPhone from iCloud after initial new phone install

I need to restore my iphone from an icloud back up. I only see laast nights backup. Is that the only one available. I want to restore a text message that was deleted from two days ago. Is this possible?

How can i know who get my photos and messages from my icloud???, How can i know who get my photos and messages from my icloud???

How can i know who get my photos and messages from my icloud???

The following website gives you an overview on how your iCloud data is encrypted: https://support.apple.com/kb/HT4865 So as long as you don not share your Apple ID with someone else, everything should be fine.

How can I retrieve imessages after I restored my iphone to factory settings but didn't back up prior to restore?

How can I retrieve imessages after I restored my iphone 4 to factory setting and didn't back up prior to restore?

If you synch your phone to your computer via itunes,it performs a backup prior to synching. You can check by luanching itunes select preferences>devices,all backups should be shown there. If in fact there is a backup of your phone listed then do a restore of that back up.

How do I know if I should restore an iPhone from iCloud or iTunes?

Similar Messages

Maybe you are looking for