How do I know if the email from Apple asking for credit card information is genuine
Hi, I just received an email from Apple Worldwide telling me they've suspended my account momentarily until they can certify my details which includes wanting credit card info etc. how do I know it's genuine?
Hello pegglekatie,
This e-mail is not from Apple.
The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email.
Identifying legitimate emails from the iTunes Store
http://support.apple.com/kb/HT2075
The article linked below details a number of steps that can help identify where this email has originated, and can help determine if other messages that appear to be from Apple are legitimately from Apple.
Identifying fraudulent "phishing" email
http://support.apple.com/kb/HT4933
Cheers,
Allen
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