How do I know if the person I sent the files to received them? I had not received any notifications even though I checked that box...

I sent some photos with Adobe Send. I checked "Notify me when recipient viewed." I have not received any notifcations, even though it has been several weeks. Does this mean the recipient never got them? Doesn't the recipient receive an email from Adobe with download information?

Hi Rocket4,
Yes, your recipients would've received an email from Adobe with a link to the file that you sent.
If Notify When Recipients Viewed was selected for that file, you should definitely have received notification when your recipients viewed their file. So, it could be that the emails were delivered to a junk mail folder.
You can also see who's viewed your files by logging in to cloud.acrobat.com/send, and clicking the file that you sent. On the right side of the window, you'll see Viewed By, with details of who's viewed your file, and how often.
I hope that helps.
Best,
Sara

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