How do I know which firmware to update to?

Zen Vision M, 30 GB.
I'm running Windows XP service pack 2 (rolled it back from 3 because I read in another thread others could mess things up?), WMP.
Current firmware allows me to put music on device, but I'm having a charging problem where it indicates full charge when plugged in but won't start when disconnected.

Where did you get the player from & how long have you had it's You may need a new battery. To find the firmware version on the player go to the Main Menu>System> Information. The firmware version number will be there along with the # of albums,tracks ect.Rollback the WMP to WMP0. http://forums.creative.com/creativel...hread.id=66060

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