How do I load creative cloud to my new laptop? its paid for under my old laptop so I don't know how to switch over.
I need to figure out how to get into the creative cloud on my new laptop after having it downloaded on my old laptop.
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
Similar Messages
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How do i load creative cloud copy on my laptop?
how do i load creative cloud copy on my laptop?
randx1955, You simply have to go to creative.adobe.com, login and download the Adobe Application Manager and install the apps.
- Nitin -
How can I install Creative Cloud on a new computer? Should I uninstall the old computer?
How can I install Creative Cloud on a new computer? Should I uninstall the old computer?
Hi Bussada,
No, you dont have to uninstall Creative cloud from the other machine. You can use your Adobe ID to download and install the software on the other machine. Please ensure that you don't use both machine at the same time.
Download creative cloud desktop app from this link.
https://creative.adobe.com/products/creative-cloud
Regards,
Abhijit -
How do I uninstall creative cloud on my old laptop and reinstall creative cloud on my new laptop?
There is no need to uninstall on the old machine, but you can sign out thru the CC Manager if you like and then uninstall like you would any other software (depends on your operating system).
To install on the new machine repeat what you did originally with the old machine...
Download/install the desktop application, sign in, install the subscription application(s).
Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Activation & deactivation help
https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to
Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
Error message when downloading Creative Cloud app on new laptop
I am trying to download an app on my new laptop. My internet works fine. Everything else is working, but CC keeps having this error message below. Please help.
Browser and/or firewall firewall look to be the problem... try and different browser, and turn off your firewall
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0 -
Creative Cloud on a new Laptop?
Hi guys,
currently I have the creative clound installed on my laptop and a mac. Now I would like to get a new laptop. Is it possible to transfer the licence from my old one to my new one?
thanks,
NeleHello,
You need to deactivate any one of the machines and post that you can install it on a new machine.
To deactivate :
Step 1: Launch any application
Step 2: Choose Help > Sign Out [Your Adobe ID].
For more information on Activation/Deactivation : http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
To install on a new machine:
Download Creative Cloud from : https://creative.adobe.com/products/creative-cloud .
Thanks!
Atul Saini -
URGENT: Transferring Creative Cloud Account to new laptop
Hello,
Am desperately looking for help. My MacBook Air was stolen, I have a new one, but having difficulty syncing Creative Cloud with new one. Help PLEASE?The CC has been activated twice.
You need to deactivate it from PC,
If you want to activate for the third time, then you can by choosing to "deactivate from previous computer" option that you will get while activate it for the third time.
Please refer to http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ac tivate-problem
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#de activate-problem
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#ho w-to
When you install it on the third computer or for the third time & when you to activate it, if it installed & activated already twice, there will be an option of deactivating it from the previous computers, please click on that.(To deactivate from preinstalled machine, Open any Adobe CC application > Help Menu > Signout.)
Next it will allow you to activate on your new machine,
Now you can go back to your first computer, log out & log back in of Desktopp CC App, launch any product, if there is any product to buy, in that prompt there will be an option to " license the software", please click on that & sign in.
It will reactivate the CC on the first machine.
You have already deactivated it from one machine, hence you can activate it on third computer.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html#deactivate-problem
In case the is still not resolved, please contact Adobe at
http://adobe.ly/yxj0t6
Regards,
Rajshree -
how do i after down load creative cloud and have it in the tool bar , then click on it ,it brings up a box called creative cloud then just rotates not bringing up any apps ?
Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430 -
Trouble down loading creative cloud I am sjsu student
hello I'm a student at sjsu and I have free membership and would like to down load creative cloud. I'm not able to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me a <Removed by Moderator>
Fatimarizvi please contact the administrator of your program to ensure your Adobe ID has a membership assigned to it. If you have already confirmed this then please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error between the computer and the activation server.
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How do I use a Creative Cloud license when I have limited Internet for months at a time?
How do I use a Creative Cloud license when I have limited Internet for months at a time? I proces a lot of photos in remote areas where an application that needs online access would be useless.
Hi Freewill,
Please see the Creative Cloud FAQ here.
Do I need ongoing Internet access to use my Adobe® Creative Cloud™ desktop applications?
No. Your Creative Cloud desktop applications (such as Adobe® Photoshop® and Illustrator®) are installed directly on your computer, so you won't need an ongoing Internet connection to use them on a daily basis.
An Internet connection is required the first time you install and license your desktop apps, but you can use the apps in offline mode with a valid software license. The desktop apps will attempt to validate your software licenses every 30 days.
For annual members, you can use the apps for up to 99 days in offline mode. Month-to-month members can use the software for up to 30 days in offline mode.
Cheers,
Michael -
I just changed computers: how do I now use creative cloud on my new computer?
I just changed computers: how do I now use creative Cloud on my new computer?
Firstly, if you still have access to older computer, sign out of CC activation on that computer by going to any product>help>sign out. This will deactivate your activation on the previous PC.
Then go to Creative Cloud Website and download the applications directly or download CC Desktop and downlad applications via that.
If you do not have access to older PC and you are getting a message like "Activation limit reached", the follow the steps mentioned in this document:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
hello I'm a student at sjsu and I have free membership and would like to down load creative cloud. I'm not able to because it says my trial period is over, however sjsu students get access for three years. Please fix the bug and help me download creative cloud. Please email me at
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
[If you are posting using email, please turn your 'sig file' function OFF for posting]Log out of your Cloud account... Restart your computer... Log in to your Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Your Adobe ID is still going to have to "somehow" reflect your status as having an Education account
Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html -
trying to buy a laptop for my HS graduate. want to load creative cloud on it. The one I am looking at has a graphics card description of : intel HD Graphics 5500 will this be sufficient to properly run Adobe Creative Cloud?
Hi Marietta,
Kindly check system requirements of Creative Cloud in the link mentioned below.
https://helpx.adobe.com/creative-cloud/system-requirements.html
Thanks,
Atul Saini -
I lost my Creative Cloud app when I had a system crash on my old 13" Mac, how can I reinstall Creative Cloud onto my new 15" Mac?
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscription activations may not be in use at the same time -
Hi! I want to upgrade from photoshop creative cloud photo plan to full plan CC for students. How do I do this?
The creative Cloud that you have under this Email Id has complete CC , please let us know if the single app CC registered to another ID.
Please refer to:
Manage your membership and payments | Creative Cloud
https://forums.adobe.com/thread/1235382
Regards
Rajshree
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