How do I make folders for my files in Documents?

My hard drive died and AppleCare had a new one installed.  Now I can not create folders in Documents.  I need them to keep my recipes, receipts, and documents organized.  How do I create folders in Documents?

I don't get error messages.  When I pay a bill, or save a recipe, etc. I want to save it to documents, and I want folders in documents to put them in.  Before Yosemite, when I clicked on documents in Finder there was an option to make a new folder, or folders would show up that I had already created.  Not when I hit save as, it goes to documents and doesn't show any of the folders, or give me the option to create a new one.  I have to save it to Documents, open Finder, go to documents, create a folder and drag the file, or if the folder is there I have to drag the file anyway.  This is much more work than it was before I upgraded.  And no, I was not able to get back any old files.  I had to take the computer to an Apple store along with my external hard drive.  They were not able to retrieve any of the data so I am starting from scratch.  Photos and music were in the cloud so that is all retrieved, but I hadn't saved documents to the cloud because I thought they could get them off the external.  Now I save everything to the cloud and to my external.  A lot of time....

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