How do I make notes in an email I have received

I have received an email with a list of questions that require answers. I know there is a way to type the answers (in red) directly beneath the question in the email received. How do I do this? Cheers, jp

Thanks Blackdog audio. None of my emails can be replied to. It seems unlikely that they are all in-editable text unless it's my computer that is the issue. I hit File>open message but it will not let me write. Are you saying that one should be able to just click and write into all receivable emails? attached is an example of a simple email that I cannot find a way to write into and then reply.

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