How do I manage music files using iTunes in the iCloud?

HW: HP laptop running win 7 and itunes 10.6.3.25; home sharing is on; itunes match is on;
iPhone 4S w/iTunes; itunes wifi sync will use the hp laptop; itunes match is on; use cellular data is on sho all music is on; auto downloads for music is on; icloud says 4.1 gb available
I have about 1000 music files on my pc
I spent 3 hours sending them all to itunes match
now I have:
     duplicate tune files on my phone
     files on my pc that lost their track/artist info and now appear as Track 1 (2,3,etc)
          i have listened to all of these and renamed them manually
     music files that were on my phone are now missing
     music files that were shipped on my pc that I never played/wanted are on my phone
In addition, I used to be able to select and play music from "music" on the phone through the radio in my car. Now, the selected music only plays through the phone speaker, while, at the same time, the radio starts playing the entire library in alphabetical order from the first song title.
This is a nightmare.
How do I delete unwanted tunes from my iPhone? How do I get everything to match up? How do I wipe all the music from my phone and my laptop so I can just start over?
much gratitude and many thanks.
And if anyone can tell me how to change my "name" in profile, that would be great too.

should have mentioned:
iphone is connected via usb to pc and they are on the same wireless network
itunes on the pc occasionally freezes/loses the iphone (it disappears from the device list)/says it does not recognize the iphone
all device, app, and os updates have been run in the last week.
All of this misery started on Tuesday--i spent 3 hours on the phone with an apple tech to step me through the match process, and didn't discover all the problems until a few hours later.
Thanks again...

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