How do I manually uninstall 3.5.6? Each time I attempt to upgrade to 4.0 the install program asks me to reboot which I have done numerous times. Add/Remove Programs prompts the same message when selecting "REMOVE" option.

Attempting to upgrade Firefox from 3.5.6 to 4.0 but it prompts me to Reboot to finish install. Rebooting PC does not resolve the issue. I get this message when attempting to remove via Windows/XP Control Panel "ADD/REMOVE" programs and if I attempt to execute "FIREFOX 4.0 SETUP" program.
How can I manually uninstall FIREFOX?

The easiest way of doing it is to click '''Help '''| '''Check For Updates'''. The first time you do it, it will upgrade to v3.6.16. So you'll have to repeat the same steps to get to version 4.0.

Similar Messages

  • TS1424 when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

    Question: when i try to purchase a movie or tv show from apple tv, the message comes back that I must go to itunes store on my computer and authorize the purchase, which I have done several times but apple tv still won't let it happen

    Aladane wrote:
    Why is it they claim to sell you something they do NOT intend on allowing you access to for the life of your account?
    It is not Apple that decides this. Since Apple is just the retailer, they do not own the copyrights to the content they sell on the iTunes store, if the copyright owner decides to remove something from the store that you have purchased Apple must abide by the terms of their licenseing agreements and remove it. Regretablly this also removes the items from your purchase history. This is why it is up to you to download and backup all of your purchases if you wish to maintain your investment.
    In the Apple KB article Downloading past purchases from the App Store, iBookstore and iTunes Store, and in many other places, it is clearly stated:
    It is recommended that you always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store. For more information about backing up your library, see this article.

  • After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times).  Any help?

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now?

  • I am trying to download photos from my camera to iphoto on my mac book (which I have done many times before).  This time I am getting an alert that saysThe photo "IMG_5965.JPG" could not be opened, because the original item cannot be found.  Help?

    I am trying to download photos from my camera to iphoto on my mac book (which I have done many times before).  This time I am getting an alert that saysThe photo “IMG_5965.JPG” could not be opened, because the original item cannot be found.  How can I fix this?

    There is a fair likelihood of an explanation of this symptom
    in another ASC discussion thread; see the reply by léonie:
    https://discussions.apple.com/message/20165563#20165563
    You may have to research any newer possibilities in trouble-
    shooting or resolving issues by use of iPhoto Support page.
    Since I don't use iPhoto as a primary editor or storage, the
    details on the topic aren't so good. I prefer ToyViewer editor.
    •iPhoto Support
    •iPhoto Video Tutorials
    Hopefully the error is easily corrected.
    Good luck & happy computing!

  • I installed a blank cd to burn which I have done before but nothing is happening and I can not eject the cd

    I installed a blank cd to burn a playlist which I have done many times but nothing is happening and I can not eject the cd and when I try to close ITunes I get a message saying a cd is burning but nothing is happening and I can not do anything in ITunes

    I have this tip in my notes to eject a stuck disc, but not even sure if I have used it before -
    Restart computer while holding "option" key, when hard drive icon appears, release "option" and hold "eject" key.
    Hope it works!

  • HT1918 apple tv will not allow me to purchase a show.  It tells me to verify my payment information on the computer which I have done several times.  I have installed the most recent update and restarted it.  Any ideas?

    My G2Apple TV will not allow me to purchase a show.  It tells me to verify payment info on my computer which I have done several times.  I have installed the most recent update and restarted.  Any ideas?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Firefox will no longer play videos and keeps telling me to download the latest version of Adobe Flashplayer which I have done 5 times but still get the same message when I try to play videos. I can play videos on Internet Explorer and Google Chrome .

    Recently when I try to play a video on Firefox I get the same message that I need to download the latest version of Adobe Flash Player. At least 5 times I have downloaded Adobe Flash Player 11 Active X and Adobe Flash Player Plugin 64 bit. Problem is that even though I have the latest version I still get the same message when I try to watch videos on Firefox. The frustrating thing is I can watch videos on Internet Explorer and Google Chrome as well as on Safari. How does that make sense?
    Today, I upgraded to Firefox 10.0.2 (x86eng-us) hoping that would enable me to watch video on Firefox but it made no difference either. I would rather use Firefox as my default browser but if I can't get help so I can view video on it I will be forced to use another browser.

    Hi arpriltime,
    Have you looked at our [https://support.mozilla.org/en-US/kb/firefox-crashes-or-flash-plugin-crashes Flash plugin troubleshooting section]? There is a lot of useful information in there that should help you get to the bottom of your issue.
    Hopefully this helps!

  • The software could not be verified. It may have been corrupted or tampered with during downloading.'' error message when installation'' cannot re download and install

    The software could not be verified. It may have been corrupted or tampered with during downloading.Can not reinstall.please help to me.

    If you're referring to Lion, open the Applications Folder, delete the Lion Install App and then re-d/l

  • Firefox was hanging up, I uninstalled and downloaded firefox 18. It will not load, says I have to remove older versions which I have done several times

    I can't load firefox 18. It asks if I want to uinstall older version if you answer no it dumps you out. If you answer yes it reboots and nothing changes

    Please turn off the computer and turn it back on to see if it helps.
    Also please try a clean profile.
    Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
    #Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
    #After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
    #Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
    '''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
    After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
    * '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
    * '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
    #Go to the Windows Start menu and click on "Computer".
    #In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
    #Find the "Program Files (x86)" folder or "Program Files" folder.
    #* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
    #* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
    #Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
    Now, go ahead and reinstall Firefox:
    #Double-click the downloaded installation file and go through the steps of the installation wizard.
    #Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
    Please report back to see if this helped you!

  • Can't sync my phone after updating. Only getting message that I need to restore (which I have done several times now)

    I, sadly like so many others, updated to the bug filled 5.0.1 and my phone had an error. I got the little link to iTunes and nothing else on my phone after it shut down. Once I did that I have an option to set up as a new phone or restore to my last sync (earlier in the day). I have run the restore three times and each time the phone goes through and shuts down. When it turns back on I have signal, 3G, contacts, text history, calendars, and photos as well as a few apps. Most of my apps are gone and my music library is empty. When I link the phone back to sync I get the same message as initially, that I need to set up as a new phone or restore.
    I don't have time to go to an Apple Store to get this worked on and I'm pretty disgusted that Apple has been virtually silent on this matter. Most of the answers I have seen to the various problems people are reporting are coming from other users.
    If anyone out there has an idea for me to try, please share. Apple if you're reading this you NEED to do something ASAP because I was planning on getting a new phone after the holidays but if I have to get one now it may not be another iPhone (which this is my third version of over the past 4 years) as I'm not spending the money on myself right before the holiday so it'll be free/discounted phone with updated contract for me, and we know Apple doesn't do that!!

    iTunes places the .ipsw file here:
    OSX:
    ~/Library/iTunes/iPhone Software Updates
    XP:
    C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    7 &Vista:
    C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    Find and delete any and all .ipsw files on your computer. There should only be one, but delete all that you find. Next, disable ALL firewalls & security software on your computer. Connect your phone, iTunes running & restore from backup. Follow this by syncing your content back to your phone.
    This will force iTunes to re-download the .ipsw file, as I suspect yours is corrupt.

  • When I try to log on to hotmail, I get a message to update my browser, which I have done, but can't get rid of the message.

    I would like to know how to get rid of the message that tells me to upgrade my browser each time I try to log onto outlook. I did upgrade.

    Firefox 29.0 has been released to the update servers, so using About Firefox > Check for Updates will do an update to Firefox 29.0 not 28.0.

  • HELP!!!  I am trying to install actions into pse 13, which I have done several times before and I can't find my media database.db3 file to delete to get them to load.  I have totally uninstalled pse13 and reinstalled and still having the same problem.  I

    Anyone?

    Are you aware that you can just load them into the actions panel by going to window>actions, then clicking the four lined square on the panel and choosing Load Actions from the menu? You don't have to put them into the effects panel anymore and there's no deleting mediaDatabase.db3 that way.
    If you really need them in the effects panel for some reason (like for add-on tools) you are probably not finding the right  library. The library at the top level of your hard drive isn't exactly hidden in recent versions of OS X, but it's very hard to get to it. The easiest way is to go to the finder preferences>sidebar and turn on Show Hard Disks. Then when you open a new finder window your hard drive will be in the list on the left side of the window. Click it and the library you want will be at the top level of results on the right side. But the actions panel is much easier.

  • I got a new PC. I was able to back up the old one and dowloaded my iTunes library. I keep getting a message that says: This computer is no longer authorized to play purchased items that are on this iPod."  It asks me to authorize, which I have done 20 ti

    My old PC died and I got a new one.  I was able to back up the old PC and downloaded my iTunes library on the new PC.  I keep getting  a message saying: "This computer is no longer authorized to play purchased items that are on this iPod.  Would you like to authorize this computer for the items purchased from the iTunes store?"   I have authorized the new PC, but it continues to ask me over and over, and if I authorize it again, it tells me I already authorized.  So frustrating!  I deactivated the old PC and activated the new one.
    Also, I purchased a song from iTunes store and while it shows in my library on the PC, it won't download to the iPod.  Why won't the new song download to the iPod?
    Any ideas. suggestions?

    Well Authorize the Computer...........

  • I'm trying to import photos from my SD card into iPhoto, which I have done many times before, but now I'm not seeing the "Import All" button to start the import.

    I have an iMac, with an SD card slot, equipped with iPhoto '11(v9.2.3), and until recently have imported photos from my SD card without problem. But now, after turning on iPhoto, and inserting my SD card, nothing happens, except that a "canon_dc" icon appears on my desktop.  The "Import All" button no longer displays above my previously imported photos and I am, therefore, unable to complete the photo import.  Has something changed?

    By design, the organizer (and any other database management systems) is there to prevent you from duplicating your media files. The catalog management allows you to have the same image in different categories or albums. Duplication in different folders is to be absolutely avoided.
    The same image file can have multiple tags like 'family', 'vacations', 'birthdays' and be present in three different albums with the same names. On obvious advantage is less disk space. Another one with your present folder system is that if you edit one of your duplicates, the other ones are unchanged.
    I don't see an easy way to make your present folder structure simplified for the organizer ...

  • I'm getting a User Cannot be Authenticated message when trying to order photo cards, books, etc - which I have done successfully many times

    I'm getting a User Cannot be Authenticated message when trying to order photo cards, books, etc - which I have done successfully many times

    In your account in the Apple store (store.apple.com) reenter all of yoru information and be sure one click ordering is on -
    Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
    and try again
    LN

Maybe you are looking for