How do I move contacts etc from old to new phone ??

Hi, we bought my stepson an iPhone 5c for xmas and I want to move all his info from his old 3G to his new phone but I seem to be struggling.
To start with I did a full backup of is old phone through his laptop ( not an Apple ) through iTunes and then connected the 5C and updated the software etc and just assumed that it would ask me at some point if I wanted to transfer the information but nothing happened and I seem to have come to a grinding halt.
Can anyone help me as I really want to sort it before he arrives back tomorrow
Many thanks
Tony

More often than not, your iPhone 3g will have contacts spread across multiple accounts (including local "phone" account) that are not backed up by Google contacts. You may also have multiple gmail accounts connected. The best way to sync contacts to your iPhone without any losing information is to use InTouchApp. Just install on both phones & login - done! It is the easiest way to keep hopping phones without ever losing your contacts. It is available on all stores.
http://www.slideshare.net/intouchapp/transfer-contacts-to-iphone6-iphone6-plus

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