(How) Do I need to repair my Macbook Pro?

I have a MacBook Pro that is a little over two years old. Soon after I first bought it, some internet issues arose. With the help of the warranty, I took the laptop into a local Beckley's Office Equipment (I don't have an Apple store!) for a discounted repair. It was finished two days later, and I loved the quality of the repair.. until it began a new string of problems. I have neglected to seek any true help, but it can't wait any longer! Here are my problems:
The operating system or any built-in applications will not update or download. The bar stops at "Configuring Download". I needed those apps for Science class! This is my biggest problem and I need it fixed ASAP!
Sometimes my games will crash for no reason and scatter icons on my desktop after they have closed. It's done this on Spore, The Sims 3, and World of Warcraft. I understand it may be directly linked to the games OR to the fact that my OS is out of date.
The screen and mouse will freeze when the laptop gets hot (doesn't the laptop have a fan that is supposed to prevent that?), and any sound playing when it crashes skips and the laptop has to be forced off.
Same as before, except with a seizure-inducing flashing black screen with either odd colored pixels at the top or a black bar crawling up the screen. That problem doesn't seem to be a product of overheating.
The cursor will randomly move very slowly and choppily along with any moving pixels for a while, until the "spinning beach ball of death" cursor appears and then goes back to normal. This has only happened twice.
I've checked for viruses multiple times, and nothing shows up! ACK!
I'm also pretty sure I don't want to go back to the Beckley store. Any suggestions? Thank you in advance!!

Read the user manual.

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