How do I obtain a replacement for a spontaneously combusting MageSafe Adapter?

A few weeks ago, my MagSafe adapter decided to set itself on fire. I bought my MacBook in 2008, but still, despite that I'm sure there are many who would try to convince me that this is a "feature", I don't think properly built components are supposed to spontaneously combust. Is there a way to get a replacement or at least speak to someone at Apple? My nearest Apple Store is 2 hours away, so it's not really an option, and I could find no customer service or phone contact that didn't require payment.

zorbertkraft wrote:
A few weeks ago, my MagSafe adapter decided to set itself on fire. I bought my MacBook in 2008, but still, despite that I'm sure there are many who would try to convince me that this is a "feature", I don't think properly built components are supposed to spontaneously combust. Is there a way to get a replacement or at least speak to someone at Apple? My nearest Apple Store is 2 hours away, so it's not really an option, and I could find no customer service or phone contact that didn't require payment.
I had the same thing happen a few years back. No refund or replacement, I'm afraid. Wear and tear over the years. Have since learnt to be more careful with adapters, not kink when rolling up etc. It may have been faulty but it took six years to show the fault. I have had toasters blow up within six months, but after warranty, so still no repair or replacement. My advice? Bite the bullet and purchase a replacement.
Sorry to hear and best of luck
Pete

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