How do I open .CR2 Canon Raw Files in PS Elements 8 for iMac

When I open a .CR2 Canon Raw File (Canon T3i camera) in PSE 8 for iMac, I get all greys - no color.  It is showing as color as a .CR2 on my desktop - when I bring it into PSE, it is grey.  I chose first 16 bit, then 8 bit.  Same result.  What am I doing wrong?  Thanks.  George

Thank you Barbara for pointing this out. Since I'm new to forum stuff so missed the catch here. Got exactly same information as you posted. Got to know that ACR 6.2 doesn't support T3i files. It's ACR 6.4 which supports them but is incompatible with PSE8 ( http://kb2.adobe.com/cps/407/kb407111.html ).
So the solution seems to be either upgrade to a newer version of Elements or download the free DNG Converter ( http://www.adobe.com/products/photoshop/extend.displayTab2.html ) and convert the raw files to DNG.
Thanks again for correcting me here
Regards
andaleeb

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