How do I open the case of a Zen 20Gb (overgrown Micr

Creative helpfully haven't given this model a name to distiguish it. The one I mean is 20Gb and looks like an overweight Zen Micro,?How do you open the case? There is a very small Torx like screw, but what size and where do I get the tool? Is that actually the way in?Are there any tricks to ensure it's not damaged when opening?Anyone have a very dead or damaged one available for an autopsy? (I'm happy to pay)?Thanks in advance.

Tom,
Problem solved is a good answer. Hope you are operational. If not quite, then my earlier iMac DV SE upgrade post can be found below. Parts details and a link to a color step by step upgrade guide.
G3 400Mhz DV SE: Hard drive upgrade
http://discussions.info.apple.com/.68b1a54a/15
The things we have heard about additional heat are true. I was concerned about unit longevity, so I went into the Brookstone store at the mall and picked up a "Variable Speed Desk Fan" for $30. It is low profile, and laying on its side, blows gobs of cool air into the back of the iMac. Noisy but effective. Will run for 2hrs and auto off.
Cheers,
/ckh

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This question was solved.
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09aparker,
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