How do I overcome error "files in use Reader" when downloading 10.1.4?

How do I overcome an error "files in use Reader *" when attempting to download Reader 10.1.4? Reader 8 not in use, but is installed.  All I want to do is upgrade to 10.1.4.  Why do I get sudn an error anyway?

Make sure no AcroRd32.exe process is running when you run the installer.  Easiest way:
download the cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html and save it to disk
download the installer from http://get.adobe.com/reader/enterprise/ and save it to disk
restart Windows, then run the cleaner tool, followed by the installer, before doing anything else
P.S. the latest Reader X version is 10.1.8.

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