How do I override expired black ink cartridge error on d145

My All in One d145 printer started to show a black ink supply expired error.  I replaced the old black ink cartridge with a new one but it too is expired.  It was new and still in plastic so the ink should still be good.  When I get the error the message window says to hit enter and continue printing but then it just sits there (and doesn't print).  I have to cancel the print job to get back to the time and date window.  How can I override the expired ink supply error. 
I have tried to reset the computer date but this doesn't work (seems like a lousy workaround anyway).  Neither does resetting the printer date (in fax settings). 
I've read something about resetting the internal clock battery in the printer but am not sure if this will work on a d145 or how to do it.
I SHOULDN'T HAVE TO GO OUT AND BUY A NEW INK CARTRIDGE - the one I have now was new and in protective plastic. 
HELP me to make it work.  And Thanks

julianabdy wrote:
This is the only place in the entire HP world that I have found any mention of expiry dates, the tables are what I have been looking for in relation to a deskjet 3050 and cartridge 301 which I am considering buying. Where can I access this information for the 3050/301 combination?
The ink expiration is only an issue for printers with separate ink supplies and printheads.  There is no expiration with the Deskjet 3050 or the 301 cartridge.   There is an "end of warranty" for these supplies as described here, but that is not an expiration.  The cartridges have a shelf life, for longest life in storage keep the package oriented as it would be hanging on a store display and keep away from heat sources during storage.  I have used similar cartridges years beyond their end of warranty without issues.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • HP 7520 -- how to print using large black ink cartridge?

    Hi, I've got the HP 7520 with the two black ink cartridges, one small and one large. However, as best I can tell, it's only using the black ink from the small cartridge, even when I print only in black and white (or "high quality grayscale"). Since 95% of the printing I need to do is just black and white (text, mostly) this is kindof annoying -- is there a way to force/encourage it to use the black in the bigger cartridge.
    The reasons I believe it's not using the big ink cartridge is
    1) I've had to replace the small one half a dozen times in a pretty short time; the big one I haven't not at all, and it still shows up as full when I check ink levels2) when printing in B/W starts to get streaky, I run the "Print qualty diagnostic" page, and the "Black" section shows up as streaky but the "Photo" section (which appears to correspond to the larger blank ink cartridge) looks fine.
    Also, when I photocopy in B/W it appears to work fine even when printing in B/W is not, so presumbly that's because it's using the big ink cartridge then.
    Thanks in advance for the help/advice.
    -Mike

    The large cartridge is black, the smaller cartridge is the photo cartridge.  There are a few things to check:
    Make sure the proper media type is selected in the driver.  If you are mostly printing on plain paper make sure to select Plain Paper in the driver rather than Automatic.  It is possible for Automatic to misidentify the paper and think it is using photo paper.  When printing to photo paper the black cartrdige will not be used, only the photo and color cartridges.
    In the driver settings for "Print in grayscale" select "Black ink only".
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • How can I print using only the black ink cartridge?

    I have a officejet 4620 that I need to know how to set up to have the option of using the black ink cartridge only. I rarely ever use color ink and I dont want $30 worth of color ink to dwindle away while printing pages that do not need any sort of quality printing. How can I change this setting? I have a Mac and there are hardly any options when trying to print anything. 
    Thanks!

    Hello @downeyke , and welcome to the HP Forums!
    I understand you are looking into black ink options.  I would love to try and help you, but I do need a little information first. I am linking an HP Support document below that will show you how to find which version of the Mac operating system you are using.  With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Black ink cartridge broke

    Hello,
    I've just bought my new ink cartridge today and just refresh them all 4. Estimate ink level stand ok. Everything fine but there's one small problem. My black ink cartridge is not working.
    Black ink didn't came out even i did 10 times print and test but still on screen said ok...How come?
    Am getting mad already ..I've just paid around 30 euro with one broke ink cartridge and may have to pay for fixing my printer also because of warranty is already expired..
    Any help is really welcome!
    Thanks

    Hi @Pjsmet,
    Welcome to the HP Forums!
    I noticed that your black ink is not working with your HP Photosmart B010A. I am sorry for your frustration, but I am happy to help!
    Please take a look through this guide, Troubleshooting Print Quality Issues.
    If the guide does not work, please try the steps in this post, Re: black ink not working, by @Bob_Headrick.
    Otherwise, please call our phone support at 800-474-6836 for your upgrade options. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.  
    Best of luck!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Black Ink Cartridge not working HP Photosmart 5510 series

    I replaced my black ink cartridge in my HP Photosmart 5510 series printer and it doesn't print.  I don't know how long I had the cartridge, so I went and bought a brand new cartridge and it still won't print.  I did everything the help menu said and it still doesn't print.  I cleaned print head and copper on both the cartridge and print head, I did an automatic cartridge clean and nothing is working.  The printer recognizes that the cartridge is full---there are no error messages---but it won't print.  I also replaced the  three color cartridges and they print fine, but the black doesn't.  Any help would be appreciated.  My printer is fairly new, I haven't done a lot of printing with it and it was printing untill the black ran out and I had to replace the cartridge.

    Hi, please see links below on cartridge changes
    Change to electrical chip (new design has black dot)
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03154756
    Black XL size
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&lang=en&docname=c02750681
    Hope this helps
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • HP Photosmart 5510 fails to print with brand new 364XL black ink cartridge

    The original HP 364 'SETUP' black ink cartridge worked well and I bought an HP364XL black ink cartridge via the HP website.
    I installed the HP364XL this morning, but it's failing to leave any ink on the pages.
    The cartridge seems to fit OK and there are no error messages.  The paper goes through in the normal way, but comes out with no printing on it.  The date on the box is SEP 2014, so it's not out of date.
    I've tried to find what's wrong.  I've checked the cartridge is properly installed and it seems to have ink in it.   I've tried printing using the black cartridge again and again with different settings, such as 'Fast draft' and 'Normal', but each time the paper emerges with no printing.  The 'Supply Levels' shows the black cartridge to be about 90% full.
    This question was solved.
    View Solution.

    This is normally caused by the vent on top of the cartridge being clogged, or by a dirty printhead. The document linked below will help you work out the problem. Let me know what happens.
    Black Ink is Missing on Printouts
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Black ink cartridge on photosmart printer 7250 not working

    the black ink cartridge on my photosmart 7250 printer is not working.  I've tried everything.  I've aligned the cartridges and tried reprinting several times to see if the ink cartridge will start printing.  Everything has failed.  Does anyone know how to fix this problem?

    You're welcome, and thank you for the updated information
    I will recommend that you follow the steps within this Fixing Print Quality Problems document first. If that however does not resolve the issue and the black continues to not print, please try manually cleaning the printhead follow the steps in this 'Missing or Failed Printhead' document for your printer.
    If after both of those documents the black still isn't printing properly what I suggest next will depend on if your printer is in warranty or not. If the printer is still under warranty (use this warranty checker to find out) then please call our technical support team for further assistance. If the printer is no longer under warranty, you can try the printhead soaking steps from @Bob_Headrick.
    Let me know how things go for you
    Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    **MissTeriLynn**
    I work on behalf of HP

  • HP3070A Black Ink Cartridge does not print

    My black ink cartridge started printing badly so I changed the cartridge and now it doesnt print any black at all.  Having done all the usual things eg: ink clean, print head alignment check, restart, etc etc several times I found a post on this forum saying to try switching paper type to glossy.  Lo and behold - prints perfectly! A life saving tip as I work from home and need a printer to do my job.   I have had the printer for 18 months, so it's out if warranty now, quelle suprise, but apparently HP are extending this to two years as this is a known fault with the HP3070A?  So how do I go about getting a repair/replacement under this new warranty?  I've tried to find a contact tel no for HP Support but funnily enough it isnt available.  I am a member of Which? and bought this printer on their recommendation.  I will be contacting them to tell them to change oit to a "Don't Buy" if this isnt resolved quickly.
    Come on HP support - support me!!!

    The UK Support site here says chat or telephone support is available 8:30AM to 6PM local time.  I suggest trying tomorrow.  If you are unsucessful tomorrow post back here and I will see what I can do to escalate this.
    HP contact options
    Based on the information you provided, the following contact options are available for your product.
    Chat - Chat is currently unavailable. Please come back during the hours listed belowHours of operation
    Monday through Friday 8:30 a.m. to 6:00 p.m. (Excluding public holidays)
    Phone - Call is currently unavailable. Please come back during the hours listed belowHours of operation
    Monday through Friday 8:30 a.m. to 6:00 p.m. (Excluding public holidays)
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • C5380 - I want to print using ONLY black ink cartridge. Is this possible?

    Hi Folks,
    I now understand that this model, HP C5380 and I'm guessing many others too, are programed to use an amount of colour ink even when selected to print in Black. 
    My question is:  Can I somehow program the printer to 'only print using the black ink cartridge' and not use the colour cartridges at all?
    I have heard that this is possible with some models but need the specifics.
    I am even willing to permanently disable the colour function if needed. The replacement ink catridges are so very expensive, if I'm unable to do this then I'll be looking for another printer and it won't be HP.  Thi is unfortunate because I think they make a good quality product - however they need to be on notice that their customers 'good will' and return business will not be forthcoming when they (and other compaines) continue to use money making strategies like this. 
    Many Thanks in advance for your time, B

    Hi berni7 ,
    I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
    If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Photosmart Premium Fax All-in-One Printer-C309a-new black ink cartridge will not print

    i just installed a new black ink cartridge (manufactured by HP) when print quality became poor in the middle of a job.  it completed the job fine, but when i have tried to print subsequently, only those parts of the document that are in color/greyscale will print.  the black is simply absent from the document.  the supply level is showing as fine and all diagnostics indicate there is no probem.  i have not received any error messages.  i have tried turning the printer on/off.  i have tried cleaning the printheads.  i have tried uninstalling & reinstalling the cartridge.  i do not have any additional black cartridges to try to see if that will solve the problem, but as noted above, it did work initially.  i am just printing to regular plain white printer paper.  i have tried all the relevant steps in the HP troubleshooting document for poor print quality posted elsewhere on this page.  nothing has worked!  someone else's post mentioned resetting the printer, but did not say how it was done.  any ideas on a solution??? thanks!
    This question was solved.
    View Solution.

    To reset the printer, follow these steps:
    While the power is on, remove the power cord from the back of the printer. Wait at least 30 seconds, then connect the power cord to the back of the printer, then turn the unit on. That will complete a power reset.
    Now, missing black during printing can be a result of a couple of things. If it is only missing say when printing from Word, then the print settings within Word are set to grayscale only (or something similar) which would exclude the black cartridge. If it is from all programs, then it is either the main print settings set to grayscale only, or the printhead/cartridge is clogged up/dirty. If it is not the print settings, then create a print quality report and follow the steps in this document:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624986&tmp_task=solveCategory&cc=us&dlc=en&la...
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • Photosmart C7280 All-In-One won't recognize new black ink cartridge

    Black ink was very close to running out, purchased a new one and replaced it. Now whenever I try and print something I get a popup that says: "Install new black ink cartridge if available. To continue with other colors, press Continue. Black color will be simulated. Text and photo quality will differ from those printed when using all cartridges. If empty ink cartridge is not replaced soon, all printing will stop. To cancel, press the Cancel button on printer."
    I've tried turning it off and back on, taking all the cartridges out and putting them back in, etc. I printed a test page and black prints just fine, but whenever I try to print from Ctrl+P I get that error. How do I solve this problem?

    Thank you for your updated information.
    Since you are able to print from you computer and the printer isn't indicating this message, then I would recommend uninstalling the software. I will provide a HP document here to help you. (If this printer is connected by a USB cable, then please remove it from the computer.)
    Next, please clean your Temp folder on your computer. I will provide a document on performing this step here.
    Now, install the full feature software from the HP website here. Make sure you choose your correct operating system; Either 32 bit or 64 bit. I will also provide a HP document on Installing the Printer software; Either USB or Wireless Connection.
    This should remove this error message you are receiving. Please let me know if you are still receiving the same message.
    Looking forward to hearing from you.
    I worked on behalf of HP.

  • Used black ink cartridge in use

    I own a HP Laserjet M2727 MFP series 5.2 . A message appears " Used  black ink cartridge in use". I have ink in the cartridge because i can print from the flat bed no problem. What does this message mean and how can i fix it? Thx.

    @ Gordon-B -  Thanks for the response. If one has done the cleanings and the other steps listed in the above links n the last post, one would want to replace the cartridge in the printer as it might be faulty. If after one has done that; they find that the print quality is still not producing the desired results, one would be looking at product replacement. 
    I am a former employee of HP...
    How do I give Kudos?| How do I mark a post as Solved?

  • Can I print on a Canon MP480 using only a black ink cartridge?

    Hi BKJen, Both ink cartridges are required to be installed in the printer in order to print, even if one of the ink cartridges are low or out of ink. If you are receiving a low/out of ink warning and need to continue printing, you can disable the ink level detection function of the printer by pressing and holding down the Stop/Reset or Resume/Cancel button on the printer for at least 5 seconds, then releasing it.  Once the low/out of ink cartridge is replaced with a Canon genuine ink cartridge, the ink level detection function of the printer will be re-enabled. You can also set the printer to print using only the black ink cartridge from within the printer driver on your computer. If you would like instruction for doing this, please reply with what operating system is on your computer (version of Windows or Mac OS X), and we'll be happy to assist you.

    Hello @downeyke , and welcome to the HP Forums!
    I understand you are looking into black ink options.  I would love to try and help you, but I do need a little information first. I am linking an HP Support document below that will show you how to find which version of the Mac operating system you are using.  With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Branch new HP4500 black ink cartridge is not working

    I have HP Officejet 4500 series printer. When I repaled branch new HP 901 black ink cartridge, the aligment page came out without black, message text shown not detected. I went through all trouble shooting step to check the ink level, to clean the print head, ...but was frustrated. The B/W document won't print at all. Please advice. Many thanks.
    This question was solved.
    View Solution.

    What is the warranty ends date on the cartridge? (YYYY/MM/DD) If it's within warranty I'd advice contacting HP phone support...
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Can I use the black ink cartridge only, & quit replacing the color cartridge when it's empty?

    I have an HP Officejet 6210 all in one printer that takes color ink (#95) and black ink (#94).   I only want to print in black and white.   The color cartridges are more expensive and since I don't want to use them, I don't want to replace it.  Can I have the printer bypass the color cartridge (and the notifications that come with an emply cartridge) so it will allow me to use the black cartridge (#94) only and let the #95 sit there empty?  (ie it tries to print from there and I get the blank sheets...want to default it to the black ink cartridge 100% of time.)  I waste too much money on ink and wish to use the cheaper cartridge (#94) always.   

    Can't agree more. HP's strategy of getting more sells of its cartrige is notorious. It really drives consumers away. I am ditching my HP printer and getting a Brother instead.

Maybe you are looking for

  • Issue with displaying summary in the Page Bottom

    Hi Friends, I have an issue with displaying summary in the page bottom. for this i am using command BOTTOM and ENDBOTTOM in Main Window. I designed 2 pages are First and Next, in the first it displays PO Header details and Item details in the Main wi

  • How do i create a new event in a different time zone in iCal ios7?

    New update seems to have made this disappear in iphone. I'm also looking for same solution on MacBook Pro THanks j

  • How to Supress secured server alert

    I am having problem in suppressing the alert "you will be displayed both secured and non secured items" which comes up when a page is submitted to a secured server. Does someone has the code for the same?

  • Why does iphoto keep quitting unexpectedly?

    Using a MacBook Pro, 2.4 GHz Intel Core i5, memory: 4 GB 1333 MHz DDR3. OS X Lion 10.7.5 (11G63). Every time I drop a photo into iPhoto today, the program "quit[s] unexpectedly." I have a copy of the problem report if needed.

  • Contact Sheets as pdf

    Hi everyone, I recently upgraded my computer to a Core i5 750, 8Go Ram, dual 24" screen and Win 7 64 bits. I also got Lightroom 3, update from the previous one. I used to export my contact sheets as pdf with PrimoPDF (sorry, not adobe) and it was wor