How do I password protect a pdf file - getting error messages?

I'm trying to protect a pdf file (i.e. a tax return printed to PDF) with password to open and password to modify. However I'm getting an error message in a pop up window saying..."The file may be read-only, or another user may have it open. Please save document with a different name, or in a different folder." I'm using WIN 8.1. and I'm using Adobe Acrobat Pro XI (student / teacher version). This is a standalone PC so I can't imaging someone else is using this file. Also I've tried renaming and saving to a different folder (from the folder the original file is saved). I've also looked at properties of the PDF file and its not tagged as read only. Please advise if I'm missing something. Thanks for your help.

Thanks for responding...I'm getting the same message that I got at first..."The file may be read-only, or another user may have it open. Please save document with a different name, or in a different folder."
The next day I emailed the file to my work PC and encrypted it with no problems. I have WIN 7 and am using Acrobat 8.0 there. So the problem seems to be with my new PC here at home (i.e. WIN 8.1 and Acrobat XI). Frustrating. I'm betting its some obscure setting in WIN or Acrobat, that is way over my head. Please let me know if you have any ideas. Thanks again.
Phil

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