How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?

How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?
Like others, I have recently upgraded my MacBook Pro to the next generation and migrated all my information from old to new. Everything works seamlessly EXCEPT Acrobat. Photoshop, Indesign, Bridge and Lightroom all seem functional. Acrobat hangs with an error message "Suite Product Activation Needed. Acrobat was installed as part of a suite. To enable Acrobat, please start another element of the suite (such as Photoshop)." Needless to say, starting another element of the suite has NO impact on Acrobat.
This has to be a common problem. Now that Apple has made it really easy to migrate information from old to new machines, it has to come up all the time. What surprises me greatly is that I can't find any coherent answer in these forums.
So how do I get Acrobat running again?

Hi Anubha,
I do not understand what you said below.
I am running Adobe Acrobat Pro Version 9.5.5. I do not remember whether it came with Photoshop or InDesign.
When I open Photoshop, it opens without my having to follow any instructions to activate the software. As a matter of fact, I cannot find my Photoshop serial number anywhere in the Photoshop program itself. I do know it from my profile at Adobe.com. Are you suggesting I deactivate Photoshop on the new computer and then reactivate it using my serial number? Will it reactivate?
When you say
"/Library/Application Support/Adobe" at the root level of the startup disk (not the Library folder inside a user's Home folder)
what do you mean? I do not have a startup disk. I have the original installation disk but that version of Photoshop has been updated a few times.
After staring at your instructions for a while, I realized that you might be talking about the Library/Application Support folders resident on my Macintosh HD, although why you called it a startup disk is unclear to me. IAC, I went into those folders and duly moved the three folders into a new folder I called “Acrob1” and restarted Adobe Acrobat 9 and got the following error message: “AMT Subsystem Failure The licensing subsystem has failed catastrophically. You must reinstall of call customer support.” with a small (6).
By undoing my actions I am back to the staus quo ante.
Now what?
Regards, Robert

Similar Messages

CS5 Photoshop/Bridge/Suite not working on new Retina Macbook Pro, running Mavericks 10.9.2

I recently purchased a new Retina MacBook Pro laptop running Mavericks OS X 10.9.2. I had Apple perform a data migration of all my apps and files from my older laptop onto the new one. Now when I go to open Photoshop CS5 I receive the following error message, "Could not synchronize the color settings because of a program error." Photoshop will then open but I can't do anything in the app. When I go to quit Photoshop I get this error message: "Could not save Preferences because the file is locked or you do not have the necessary access privileges. Use the 'Get Info' command in the Finder to unlock the file or change permissions on the file or enclosing folders."
I am able to open Bridge, however the app in entiretly is noticeably lo-res and pixelated looking, so clearly something is not up to speed there either.
InDesign and Illustrator are also having issues.
I have run the System Update and it does not show anything in the CS5 Suite needing to be updated.
Please advise! Thank you.

I do not get the Airplay icon on my Macbook's menu bar. I have checked the box in the Display settings to show mirroring options but still no icon. Airplay Display shows 'No device Detected'. Both AppleTV and MacBook Pro are on the same physical Network (192.168.1.0/24) and connected directly to my home ethernet switch (not wirelessly). I also made sure MacBook's Firewall is disable. Airplay feature use to work before upgrade to 10.9.2. As far as Home sharing from my AppleTV has a similar issue; it just does not find my MacBook after a while of loading and searching my music library. I am logged in to icloud on both devices (appletv and macbook). Also use to work before upgrade. Any ideas or recommendations. Thanks.

I have the new retina MacBook Pro. I made an iMovie but there's no idvd. How do I make a dvd from my iMovie?

I have the new retina MacBook Pro. I made an iMovie but there's no idvd. How do I make a dvd from my iMovie?

Apple no longer sells iDvd. You will have to purchase an older version of iLife that has iDvd on it or use a third party application such as Toast from Roxio.
Ciao.

Suite Product Activation Needed for Acrobat after uninstalling CS4 for CS5 upgrade

I've done a download for CS5. It did have the download for acrobat but it didn't install as it wasn't required as I've got CS4. However, I needed to unistall CS4 to create more disc space. Now the acrobat dopesn't work. I went back to download and tried to download the CS5 (although I know it's the same) because it keept shutting dpwn aftyer an error stating that it's a suite product and needs activating - blah blah blah open photoshop or another suite component - nothing. How'd you get this working, please?
Jane

Answered in the other thread.
Bob

How about telling us in advance what programs or plug ins will NOT work with the new Firefox. I just lost my "safe search" feature with AVG, and I think that's sort of important!

Just upgraded to Firefox 6 (which I like, by the way), but when I upgraded to 5, I lost the gaming feature when I installed AVG, and now I've lost the AVG safe search feature, which I think is very important considering that I have grandkids that use my computer,
How about telling us in advance (and I'm running Firefox, so a link would be easy) whether or not we're going to lose an important feature like the one I lost?
So, how do I get back to Firefox 5 without uninstalling and reinstalling so I can have that safe search feature back?

Attached is Dennis Linam’s Audition – “Log File” and “Log – Last File”
Contact information Dennis [email protected]
Previous contact information with your organization (DURIM):
Dennis - i just finished my audition trial and bought the subscription the 2014 version.
created by durin in Audition CS5.5, CS6 & CC - View the full discussion
DURIM - Okay. I would expect the "Cache Warning" message because your default directories would not be the same as the ones in the settings file I generated.
If you go back to the "7.0" directory and open the "Logs" folder, can you copy the "Audition Log.txt" file and send it as an attachment to [email protected]? We'll take a look in that logfile and see if it gives us more information about why this is failing now.
Also, do you have any other Adobe applications installed on this machine, such as Premiere Pro? If so, do they launch as expected or fail as well?
I do have the trial Pro version of Adobe reader, but I have not activated it, because I fear the same thing will happen did it. I cannot afford to activate the subscription for that product and take the chance of it not working either. I depend on those two programs religiously. Here is the files that you requested. I appreciate any help you can give me to get this audition program started
Audition Log- file
Ticks = 16 C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
Sent from Windows Mail

Help-"Suite Product Activation Needed"-Acrobat Pro CS5

Hello.
I searched the forums but no one seems to have this problem (or I missed it).
See enclosed JPEG. It says,
"Suite Product Activation Needed
Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
Yes, I entered in the CS5 serial number and activated the suite through Photoshop. Yes, I entered in the separate serial number for Acrobat. It was accepted but then gives me the activation error. Yes, I tried deactivating CS5, rebooted, reactivated CS5, relaunched Photoshop CS5, relaunched Acrobat, and... same error.
Anyone have a solution? (other than trying to uninstall and reinstall the Suite which I really don't want to do)
Rudy

I was having the same problem, having just migrated CS5 Design Standard to OS X 10.7, Acrobat 9 stopped working and gave the error 'Suite Product Activation Needed' which did not work...
a (very helpful) discussion on livechat with Adobe suggested:
1. changing the name of cache.db in Library/Application Support/Adobe/Adobe PCD to cache.old, then trying to start Acrobat
if that did not work, try
2. deleting the FlexNet Publisher folder in Library/Application Support, which when you try to start Acrobat should now allow you to re-enter the serial number
worked for me, anyway...

EFI Update broke my Retina Macbook Pro performance

Ever since I applied the last EFI Update that was released with 10.8.2 my retina macbook pro has been working awfully.
To begin with xcode, I don't know if it's the version 4.5 or what but switching from one plain file to another takes up to 1 minute and if I switching to a Storyboard it takes way longer. Right now all processes are taking up to 130% on activity monitor and it's impossible to work on it.
After waking up from sleep it's taking years before I can start typing, it takes up to 20-25 seconds, on 10.8.1 it took around 10-15 seconds and on OS X Lion it was instantaneous, What happened?
This is really affecting me, how can I fix this or roll back this EFI update or 10.8.2 all along?

This didn't solved my issue, Apps are still using a lot of resources.
I'm attaching a screenshot of xcode using 114% of the processor, no compiling is being done, just editing.
The rMBP has 16GB of RAM, so it's not pagination

How to install Photoshop CS3 disc on a Retina MacBook Pro?

Just bought a new Retina Macbook pro and trying to install CS3... the program from my old Macbook would not work when moved to the new one. I have the original disc but this will not work on new Macbooks without a drive.
Anyone any ideas?

Feel free to contact support, but they'll only give you the finger, metaphorically. There is no support for old versions beyond sorting out your activation. And you get what was to be expected. All Adobe apps must be properly installed. Copying the installer files to a USB stick will work just fine. If for soem reason that's not possible, download using this method:
Direct Download Links for Adobe Software
You'll still run into trouble, though. CS3 was never tested on contemporary versions of OSX nor will it deal properly with Retina displays. As a minor, you will have to enable the half-res option in your display prefs during install and possibly usage of the program...
Mylenium

How to Unlicensed E-business suite product ?

Hi,
How to Unlicensed E-business suite product module ?
If I want to take off CASH management which is currently showing as licensed product like that.
Thanks

Hi,
There is no direct way to achieve this, so you will have to restore the application/database files from a backup before this module was licensed. If you cannot afford this solution, please log a SR and see if Oracle support would suggest any workaround.
Note: Please do not update any table manually unless you are instructed to do so by Oracle Support.
Regards,
Hussein

Suite Product Activation Required

CS4 - Master Suite
Vista Ultimate x64 SP1 /w patches
Latest drivers, patches, etc
Rest of CS4 suite activated AOK.
When running Acrobat Pro, get: Suite Product Activation Required, please start another suite application.
Ran PS, PP, etc -- all NG. Acrobat just gives me the same dialog box, on hitting OK, then exits and closes Acrobat.
Any thoughts?

I have the same problem with CS 4 design standard. I've installed CS 4 on 40
pc's in a classroom. Users are frustrated that
they have to start up photoshop before they can start Acrobat, just to Read PDF;s

Acrobat Suite Product Activation Error Message

I have Mac OS X 10.6.8 and updated Acrobat Pro to 9.5.1. All of the sudden (not anywhere near the time that I updated) I started getting the "Acrobat Suite Product Activation Error Message". Then it closes and quits.
Launching Photoshop (or having it open) does nothing. The other similar forum discussions seem to concern Lion, which I don't have yet. Solutions?

The Acrobat X Suite has Acrobat X not Acrobat 9 Pro. So it begs the question do you have Acrobat 9 Pro Extended?

I get this error: Suite Product Activation Needed

Suite Product Activation Needed
you: "Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite ( such as Adobe Photoshop)"
Running Adobe Creative Suite 4 on Windows 7
I have tried:
1) Uninstalling and re installing
2) Adobe Acrobat license repair tool
These have not worked.
Are there any other steps required to take ?
Thank you Graham

When I try that, I get a choice of deactivating permanently or in suspension. I have tried suspending activation but that seems to have no effect. I can continue to use Photoshop normally. I am reluctant to try permanent deactivation without a more complete understanding of what happens next. If I were to deactivate permanently, my suspicion is that, when I next opened Photoshop, there would be no option to Activate and I would be left with a dead Photoshop product and still no Acrobat.
Also you talk about the original suggestion. Where is that suggestion made?

Suite Product Activation Needed

Whenever I open an Acrobat Reader, I always get the message "Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)". I tried opening Photoshop before opening Reader, but I still got the error message. I thought perhaps for some reason some start-up things were disabled so I went to MSCONFIG. I see that I have enabled:
Adobe Acrobat
Adobe Version
Adobe Version Cue CS4
Adobe CS4 Service Manager
Adobe Version Cue CS3
Adobe Reader and Acrobat Manager
AcroTray - Adobe Acrobat Distiller helper application
I am running Windows 7 Professional.

Thanks for your prompt reply.
Unfortunately opening all the other programs in the CS5 Suite don't help or
solve the Verification problem with Acrobat in the same suite.
It may be worth mentioning that I'm still running CS3.. I don't know if that
could be a cause. I need to share work across stations using CS3.
Should I re-install the suite or call adobe?
Many thanks Brett
[private data removed]

Does anyone know how well the Intel Iris Pro installed on new 15" MacBook Pros performs using Photoshop and Lightroom. I have seen some differing opinions out there, and I would rather not shell out the extra cash for the Nvidia if I don't have to. I most

Does anyone know how well the Intel Iris Pro installed on new 15" MacBook Pros performs using Photoshop and Lightroom? I have seen some differing opinions out there, and I would rather not shell out the extra cash for the Nvidia if I don't have to. I mostly do photo editing for business and personal use. I have not used the 3D function in Photoshop, but I would like to know that I could.

You could download a trial and see how well it works before committing to a subscription. You get 30 days to decide.
Photo editor | Download free Adobe Photoshop CC trial
Photo editor app | Download free Adobe Photoshop Lightroom 5 trial
Gene

HT3231 I have migrated all of my data from my old 2006 MacBook to a new 2011 MacBook Pro. Everything went fine. How to I remove all of my data from the old MacBook so I can give it to my girlfriend to support her iPod? I want to remove everything and star

I have succesfully migrated my data from my 2006 MacBook to a new 2011 MacBook Pro. How do I delete ALL of my personal data from the MacBook so my girlfriend can use it to support iTunes and her iPod?

Order a Snow Leopard 10.6 install disk for $29 from The Apple Store as long as you have at least 1gb of RAM. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window.
Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.
You can now follow the instructions on the install screen

How do I perform a "Suite Product Activation" so that Acrobat will start working on my new Retina MacBook Pro?

Similar Messages

Maybe you are looking for