How do I play mu

My wife just received a Creative MuVo TX FM MP# player. I have loaded a number of songs. However, I can't figure out how to play the music.
The screen displays the name of the song (WMA format), the battery is full, shuffle folder is selected, the equalizer is set and I see a time reading of 00:00:00, lock is not on. When I push the play button, the music doesn't play. Rather, the song title changes. If I hold down the play button for more than a few seconds, the player turns off.
In FM mode, the radio does play.

I was ripping tracks from CDs that my wife owns using the Creative Software that came with the player.
I then copied some mp3 files to the player that I ripped a while ago and they worked.
I tried re-ripping the CDs using Windows Media player and they worked.
Thus it appears that the software supplied with the player was the problem.
Thanks very much for your response. Your response is what got me trying my mp3 and then Windows Media player.
Jerry

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