How do i prepare macbook pro 2012 for resale

how do i prepare my macbook pro 2012 for resale

Hi russell1960,
Thanks for using Apple Support Communities.  This article has information on steps to take before you sell your MacBook Pro:
What to do before selling or giving away your Mac
http://support.apple.com/kb/ht5189
Cheers,
- Ari

Similar Messages

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    I just bought a brand new MacBook Pro 15inch 2.7ghz 16GB RAM model. I want to know how am I supposed to charge the laptop for the first time & plus charging cycles as I continue to use it later on? I've had bad experiences with the iP
    There's mixed responses upon Googling the question, some say let it drain completely with others say to charge it when the battery reaches between 25%-5%. Currently my battery charge is at 33% and I haven't used it much either, say maximum an hour's usage in the past 6hours or so from the time I received it and it has not been on standby except for an hour, the remaining time, it was switched off completely. HELP.

    Interesting, looking at this page from Apple http://www.apple.com/batteries/ and then following the links at the bottom for each device (notebook, iPod, iPad, iPhone) Apple seems to be recommending one deep cycle a month, that is a discharge to 0 and then a full charge.
    For example from the iPhone page:
    Use iPhone Regularly
    For proper maintenance of a lithium-based battery, it’s important to keep the electrons in it moving occasionally. Be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
    So is Apple wrong here, or are they using different technology?

  • How to wipe a MacBook Pro prior to resale?

    I replaced my early 2008 MacBook Pro with a 2012 MBP retina several months ago.  Now that I'm satisfied all my data successfully moved over, I'm ready to wipe clean my 2008 MBP.  I've deleted all files and programs that are not needed by OS X.  The 08 MBP came with Leopard and I've since upgraded the OX to Lion.  I have the Snow Leonard disk and Lion was thru a download.  What are the next steps to wipe clean the old MBP?  What about log-in info and computer name?  I'm selling the computer to Gazelle, so will they take care of all that?

    There are a few things you may have to do before wiping it.
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    Remove any registrated Support info https://supportprofile.apple.com/MySupportProfile
    This webpage explains how to create a bootable USB flash drive to perform clean install of OS X
    http://osxdaily.com/2012/07/25/how-to-clean-install-os-x-mountain-lion/

  • How do I prepare Macbook 4.1 for sale or donation?

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    Click here and follow the instructions. When you reach step 5, insert its original disk, restart with the C or Option key held down, use the Disk Utility to erase the internal drive, and install a fresh OS.
    (122093)

  • How can connect my macbook pro mid 2012 to my imac 21.5 inch mid 2010 ?? I want to use imac like a display for macbook.

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    Target Display Mode: Frequently Asked Questions (FAQ)
    with a mini display to mini display cable. Attach it to the Thunderbolt port on your MBP and to the mini display port on your iMac.
    How do I enable TDM?
    Make sure both computers are turned on and awake. 
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  • Hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?

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    Reset your modem.

  • How do I secure erase macbook pro 2012 retina for resale

    How do I secure/erase and set to factory settings 15" Macbook Pro 2012 retina) for resale?

    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
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    Erase the hard drive:
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      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
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          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
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    Be sure you disable or turn off iCloud. Deauthorize the computer in iTunes. Remove any Firmware Passwords you may have configured. Turn off FileVault if enabled.
    What to do with iCloud before selling your computer

  • PLEASE HELP me select new internal hard drive for Macbook Pro 2012 (non-retina)

    Good afternoon.
    I just bought a Macbook Pro 2012 (non-retina) 15 inch from a friend.  I think it is running Mountain Lion (has not been upgraded to Mavericks yet), and has iLife on it.  It came with the stock 500 gb 5400 rpm internal hard drive.  At home, I only have the Snow Leopard OS installation Cds and a copy of iLife 2011 installation Cds.  I am going to buy 16 gb of RAM from Other World Computing to install.
    I want to replace the hard drive with a 1 tb hard drive, preferably something that is $100 or less.
    I talked to Other World Computing (OWC) and looked at the Data Doubler Option to replace the optical drive with a Solid State drive, but decided that for now I want to keep the optical drive inside the computer for portability issues.
    I know that Solid State drives are better, but they are still too small, and I want the ease and portability of a 1 tb size INSIDE my computer.
    Initially I was going to order this from Other World Computing: 1.0TB 2.5" HGST Travelstar 7K1000 7200RPM SATA 6Gb/s 9.5mm Notebook Drive 32MB Cache. *'New' Factory Replacement with 2+ Year HGST Warranty*    As of April 4, 2014 it's on sale for $79
    But then I started reading some of the discussions online and thought maybe I should get a hybrid solid state drive?
    I saw on Amazon the Seagate 1TB Solid State Hybrid Drive SATA 6Gbps 64MB Cache 2.5-Inch ST1000LM014  It's on sale for $94.
    But according to some reviews, this Seagate has a platter that is only 5400rpm, unlike the previous Seagate Momentum that has a platter speed of 7200rpm.
    How reliable are the Seagate, versus a Toshiba or Western Digital or Hitachi or something else?
    Here are my questions about replacing the hard drive:
    1.  Is a hybrid solid state drive going to need some kind of special formatting after I put it into the macbook so that I can put the operating system on it?
    2.  Is a "normal" platter hard drive more reliable than a hybrid solid state drive?
    3.  Is there any additional driver or special software that I have to install for a hybrid solid state drive?
    4.  Currently there is no personal data stored on the computer.  Can I just put the new hard drive in, and then insert the snow leopard install cd?
    5.  If I install snow leopard, can I just go to the App store and get the free upgrade to Mavericks?
    6.  If I want to do the "Data Doubler" option in the future and add a normal Solid State drive into my computer, will it have trouble interacting with the 1 tb hybrid solid state drive?
    I would love to get some recommendations about the smartest option to upgrade my hard drive with something that will be fast (I edit lots of photos) and large (1 tb) that isn't going to cost too much.  I don't know much about the different brands or options (and there are so many listed in tons of online reviews), that I got really overwhelmed and confused by the info out there.
    I would really appreciate any help and advice.  I've never switched out a hard drive before.
    PLEASE HELP !!!  Thanks!
    Here is the "About this Mac" Info:
    Macbook Pro 15-in Mid 2012
    Model Identifier: MacBookPro9,1
    Processor: 2.3 GHz Intel Core i7
    Memory: 4 GB 1600 MHz DDR3
    Software: OS x 10.8.5
    Storage (Hard drive): APPLE HDD ST500LM012 Media, Rotational, SATA, GPT (GUID Partition Table)

    1.  Is a hybrid solid state drive going to need some kind of special formatting after I put it into the macbook so that I can put the operating system on it?
    The boot drive, regardless of what it is, needs to be formatted as Mac OS Extended (Journaled).  This is standard with OS X.
    2.  Is a "normal" platter hard drive more reliable than a hybrid solid state drive?
    There are arguments pro and con.  Bottom line, SSD's and hybrid drives are still quite expensive per GB than standard hard drives.  If you have the bucks and are a speed demon, go ahead.   I have better use for my money.   Standard hard drives are mechanical and may wear out over time.  But even though SSDs are not mechancial, they can still go bad and ultimately they even have a limit to their write capacity.  The jury is still out on this debate.
    3.  Is there any additional driver or special software that I have to install for a hybrid solid state drive?
    No
    4.  Currently there is no personal data stored on the computer.  Can I just put the new hard drive in, and then insert the snow leopard install cd?
    You can physically put the hard drive in but probably not install Snow Leopard on this MBP.
    The mid-2012 MacBookPro9,1 models came with Lion 10.7.3 (11D2097) preinstalled.   It is very unlikely you would be able to install Snow Leopard on it.  Historically you cannot install a version of OS X that is earlier than the version that came with your Mac (even if you replace the hard drive).
    5.  If I install snow leopard, can I just go to the App store and get the free upgrade to Mavericks?
    Not via Snow Leopard on this MBP.  See my response to #4.
    6.  If I want to do the "Data Doubler" option in the future and add a normal Solid State drive into my computer, will it have trouble interacting with the 1 tb hybrid solid state drive?
    No.  They are completely independent of each other; they are just independent storage units (drives) and their RAM does not interact.

  • How do i make my screen saver the same as my desktop on my macbook pro 2012?

    how do i make my desktop the same as my screen saver on my MacBook Pro 2012? if i can't, how can i choose certain pictures to have as the desktop, instead of all of my photos?

    Hello, Hahmelodie. 
    Thank you for visiting Apple Support Communities.
    You may find this article helpful with the issue you are experiencing.
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/TS5223
    Cheers,
    Jason H.

  • How to mirror to tv monitor using macbook pro 2012

    how to mirror to tv monitor using macbook pro 2012.  The airplay is not displayed anywhere except I Tunes which only plays what is on I Tunes.

    Howdy there nell a-7,
    It sounds like you are not seeing the Airplay icon in the menu bar on your Mac but you do see it in iTunes. I would use these steps from the following article to help troubleshoot the issue:
    iOS: Troubleshooting AirPlay and AirPlay Mirroring
    http://support.apple.com/kb/TS4215
    Try these steps first
    Verify that your iOS device's software is up to date.
    Verify your Apple TV's software is up to date.
    Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
    All AirPlay-enabled devices must be connected to the same Wi-Fi network.
    Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
    If the AirPlay icon doesn't appear
    Ensure that you have followed the steps in using AirPlay and AirPlay Mirroring.If you are still unable to see the AirPlay icon  , try one of the following steps:
    If trying to AirPlay, or AirPlay mirror, to your Apple TV, ensure that AirPlay is enabled on your Apple TV as well. You can enable or disable AirPlay on Apple TV in the AirPlay menu: Settings > AirPlay.
    Check Internet or network connectivity on all affected devices.
    Some content requires an Internet connection to authorize content playback. AirPlay capabilities may be limited if your network is not connected to the Internet.
    If attempting to use AirPlay from a third-party app or a website from your Safari app on your iOS device, confirm that the app or website is AirPlay compatible (refer to the developers of the app or website for additional information).
    Here is some additional information about Airplay for Mac:
    About AirPlay Mirroring in OS X
    http://support.apple.com/kb/HT5404
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Airport card broken on MacBook Pro 2012, alternatives for wifi?

    Hello All,
    I dropped my MacBook Pro 2012 and immediately it said that Airport Card is not installed, nor Bluetooth. I took it to Apple Service and after they looked at it, they told me the entire logic board will need to be replaced in order to fix it. Obviously I won't be forking out 700 euros for a new one when I can just get a new MacBook eventually, I was just hoping to get a few more months out of it.
    My question is can I use a wireless usb adapter to pick up wifi, or an airport express? I bought today a D-Link Wireless adapter usb and it is not installing for some reason. I have IOS X Mavericks 10.9.5 If I use the Airport Express how do I go about setting this up?
    Thanks for any help, I am fairly confused at this point!

    You need to buy a USB wireless that is Mac compatible.. and it must have drivers available for Mavericks.. not just Mac compatible.. It is not easy to find them but look on ebay.. just search usb wireless mac.
    You must double check though.. DWA-125 proclaims itself as mac compatible.. that means.
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    Mavericks made a big jump as did Lion and apparently so does Yosemite.. do don't expect drivers will jump out at you. I have tried lots of USB sticks and they seldom work.
    Many companies lie.. or bend the truth and they say Mac compatible and mean.. up to snow leopard.
    or an airport express?
    Yes, you can use an express.. but not by USB.. that means on a MBPr you will need to buy a Thunderbolt to ethernet adapter (forget the USB one.. it is 2.0 useless junk).. as well as the express and setup the express as wireless bridge. This is great for a static computer.. but rather less than portable.
    I think it is such a shame we lost the old Express port.. PCMCIA as it was in earlier days.. it was great for this sort of thing.. and was better as it actually connects to the main bus in the computer..
    Otherwise move up your new computer replacement date.

  • My MacBook pro 2012 Mountain Loin 8.2 don't clear the inactive memory automatically when memory needed for other program so I get page outs.

    My MacBook Pro 2012 Mountain Loin 8.2 doesn't clear the inactive memory automatically when memory needed for other program so I get page outs. There are much inactive memory when page outs. Why my mac does this?

    That's completely normal. If other programs require memory then the system will reallocate Inactive RAM as needed. Page Outs don't mean anything.
    About OS X Memory Management and Usage
    Reading system memory usage in Activity Monitor
    Memory Management in Mac OS X
    Performance Guidelines- Memory Management in Mac OS X
    A detailed look at memory usage in OS X
    Understanding top output in the Terminal
    The amount of available RAM for applications is the sum of Free RAM and Inactive RAM. This will change as applications are opened and closed or change from active to inactive status. The Swap figure represents an estimate of the total amount of swap space required for VM if used, but does not necessarily indicate the actual size of the existing swap file. If you are really in need of more RAM that would be indicated by how frequently the system uses VM. If you open the Terminal and run the top command at the prompt you will find information reported on Pageins () and Pageouts (). Pageouts () is the important figure. If the value in the parentheses is 0 (zero) then OS X is not making instantaneous use of VM which means you have adequate physical RAM for the system with the applications you have loaded. If the figure in parentheses is running positive and your hard drive is constantly being used (thrashing) then you need more physical RAM.
    Adding RAM only makes it possible to run more programs concurrently.  It doesn't speed up the computer nor make games run faster.  What it can do is prevent the system from having to use disk-based VM when it runs out of RAM because you are trying to run too many applications concurrently or using applications that are extremely RAM dependent.  It will improve the performance of applications that run mostly in RAM or when loading programs.

  • How to properly disconnect a Mini Display Port (MDP) from a Macbook Pro 2012, 1,9?

    Hello:
    I was wondering if any Macxperts out there had any idea on how to properly disconnect a MDP Thunderbolt Cable from a 2012 1,9 Gen. Macbook Pro. From my experience with older Macbooks the command was "Command + F7" or something of the sort.
    On my Macbook Pro 2012, there is no such button or commend to properly disconnect the plug; as if one were to disconnect or "eject" an external HD. I have read some articles on Google that some people just disconnect the plug and that action is sufice to disconnect an external video projection (Ex: Flat Screen Samsung).
    Can a Macxpert or Genius comment on this piece of information? I would really apprecite some light shed on this situation. I just don't see unpluggin a cable connected to a video source enough to properly shut off a connection with out damaging the Macbook Pro's video card.
    Thanks
    A

    Hello, Niel:
    I just answer my own question. Forgive me but I am not up-to-date on the techlingo (Hot Swappable) but I just googled the term and found my answer.
    Thanks again.
    Best,
    A

  • I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? Thanks

    I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
    Thanks so much!

    FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
    -Close FCP
    -Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
    -Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
    -Empty your trash
    Relaunch FCP and see if that worked.
    Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
    EDIT: Or use the really simple explaination that X posted as I was typing.

  • SSD for macbook pro 2012 i5

    What would be good SSD drive for macbook pro 2012 be good?

    its a little faster on a mac IMO. I put a "cheap" toshiba SSD in my mac mini and I can startup in 5-6 seconds.
    I used to work for Best Buy as an Apple Specialist, but all my comments, posts and opinions are my own and do not in anyway reflect Best Buy. Mostly because I think the exact opposite as Best Buy anyway

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